Utilink Consulting Limited Reviews 932

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 229 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly demeanor, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting the personalized approach and clear communication. The service provided is frequently described as excellent, with consumers appreciating the efficiency and ease of the overall process. Reviewers are particularly impressed with the value for money, often mentioning significant savings on energy bills and competitive pricing.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being helpful,... See more

Service

People report positive experiences with service, consistently highlighting its efficiency, professionalism,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting excellent communication that is... See more

Value for money

Customers had positive experiences with value for money. Many reviewers report securing great deals on... See more

Price

Reviewers highlight positive aspects of price, consistently reporting significant savings and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Utilink is totally different from other consultancies we’ve come across while working in business. They’re not pushy, they don’t harass you, and they make sure you have the time you need to fully und... See more

Company replied

Rated 5 out of 5 stars

For years I've struggled with shopping around for energy deals whilst fending off the endless calls from foreign based data farmers, posing as UK energy reps. Then Utilink came into my life and... See more

Company replied

Rated 5 out of 5 stars

I Have now dealt with Utilink for many years and wouldn't consider going with any other company. Danielle Bodel is our account manager and is fantastic finding us the best deal. Customer service just... See more

Company replied

Rated 5 out of 5 stars

Melissa is absolutely brilliant. She’s so friendly, helpful, and takes care of everything from start to finish. She always manages to secure the best prices and makes the whole process completely... See more

Company replied


Company details


Contact info

5.0

Excellent

TrustScore 5 out of 5

932 reviews

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Rated 5 out of 5 stars

Utilink

Claire went above and beyond helping with our energy renewal. She was open and honest throughout the whole process and kept us up to date at every step. Highly recommend Utilink to all our clients now.

September 12, 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Damon,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Just renewed the energy accounts with…

Just renewed the energy accounts with Melissa for the next 2 years. Great service and good advice. Anyone looking for an energy consultant do give Utilink and try.

September 12, 2025
Unprompted review
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Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Excellent service

Claire helped us with our contracts extremely helpful and a happy cheerful lady.

September 10, 2025
Unprompted review
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Reply from Utilink Consulting Limited

Hi Andrea,

Thank you for taking the time to leave us a review we really appreciate it.

Rated 5 out of 5 stars

Excellent Customer Service

I had a problem with our current supplier raising invoices for electric that had already been invoiced and paid. I contacted our Team Manager and received immediate assistance which resulted in a quick and satisfactory conclusion.

I wouldn't hesitate to contact them again if I have any more problems.

September 10, 2025
Unprompted review
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Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. We're delighted that we helped you with the invoicing query and as you know please get in touch if you need anything else at all.

Rated 5 out of 5 stars

Very Impressed with this firm

Gavin was very professional, patient and very knowledgeable. I would highly recommend anyone using this company.

September 10, 2025
Unprompted review
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Reply from Utilink Consulting Limited

Hi Darren,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Great and friendly service

Great and friendly service, I wouldn’t go anywhere else!

September 4, 2025
Unprompted review
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Reply from Utilink Consulting Limited

Hi Donna,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Steve was amazing right from the start…

Steve was amazing right from the start made everything easy would definitely recommend

September 4, 2025
Unprompted review
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Reply from Utilink Consulting Limited

Hi Colin,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Utilink continue to deliver great service

Utilink continue to deliver great support to our company. We receive regular communications from our consultant Danielle who ensures that the service they have provided is still in line with our companies needs.

September 4, 2025
Unprompted review
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Reply from Utilink Consulting Limited

Hi Sheelagh,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Great Savings!!

Before working together, we were struggling with high bills and ongoing issues with our smart meters. With seven nurseries to manage, utilities and savings are absolutely paramount. From the very beginning, Ricardo Orivaldo and Liam Carr provided outstanding service — their communication skills were excellent, they kept on top of all the paperwork, and kept me updated at every stage.
Since partnering with them, we’ve already received a refund of CCL charges and secured competitive rates for the future, giving us real peace of mind.
I would absolutely recommend them to others. Their customer service, clarity, and clear explanations have been excellent."

August 29, 2025
Unprompted review
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Reply from Utilink Consulting Limited

Hi Julie,

Thank you for taking the time to leave us a review we really appreciate it. The team will be delighted with your feedback and we're over the moon we could help as much as we have. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Thoroughly Recommend

Melissa is friendly, knowledgeable and responsive to queries, each time we have renewed, I have price checked with other brokers and the prices she has achieved are consistently lower. I would thoroughly recommend both for price and service

September 4, 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Brilliant experience from start to…

Brilliant experience from start to finish with Natalie I felt confident I was in good hands

September 2, 2025
Unprompted review
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Reply from Utilink Consulting Limited

Hi Jamie,

Thank you for taking the time to leave us a review we really appreciate it.

Rated 5 out of 5 stars

5* Utilink

I have used Utilink for a number of years and wouldn’t use another company to secure my contracts. I highly recommend.

September 3, 2025
Unprompted review
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Reply from Utilink Consulting Limited

Hi Karen,

Thank you for the review we're over the moon that you've used us for years and are continuously happy with our service. if you need anything else at all, please don't hesitate to contact us.

Rated 4 out of 5 stars

Trusting People.

Running a charity is always difficult looking for the most competitive rates, thank you Dan and Richard you did it all for me. Being able to trust someone in giving you the correct information is vital .
Thank you
Jan

September 1, 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it.

Rated 5 out of 5 stars

I had the pleasure of working with…

I had the pleasure of working with Danielle, she was proactive, responsive and very knowledgeable. Her attention to detail and commitment to getting us the best value really stood out.

August 22, 2025
Unprompted review
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Reply from Utilink Consulting Limited

Hi Natasha,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Amazing service

Amazing service. Andy and Richard couldn't be more obliging and committed.

September 3, 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Sandy,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

I would like to thank Danielle for all…

I would like to thank Danielle for all the hard work she put it to the service I got
From start to finish everything was fantastic and nothing was to much thank you Danielle
10 out of 10 100%

August 27, 2025
Unprompted review
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Reply from Utilink Consulting Limited

Hi Craig,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

James has been an absolute star!

James has been an absolute star!
He has dealt with 2 long standing issues for me and brought them to conclusion after many phone calls to the supplier. I am very grateful for the time he has saved me and the frustration and stress I have avoided thanks to his help and tenacity!
I hope this partnership will continue to work well for us as and when some of our contracts come online from next year onwards.
Many thanks!
Catherine

September 3, 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Catherine,

Thank you so much for taking the time to leave us a review we really appreciate it. James will be delighted that he's helped as much as he has, if you need anything else at all please don't hesitate to contact us.

Thanks

Rated 5 out of 5 stars

Great Company, Great People

I have been dealing with Danielle for a couple of years now, she has been amazing finding the best prices & utility companies to work with. She has just sorted out my water company and as usual she has been great and very diligent reading through the contract and making sure I was happy with all the points.

September 3, 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Stacy,

Thank you for taking the time to leave us a review we really appreciate it. Danielle will be over the moon with the feedback, if you need anything else at all please don't hesitate to contact us.

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