This was my 1st order with this company and I wasn’t disappointed. The food I needed was in stock, competitively priced and delivered quickly. The website is easy to navigate which is always a bonus.... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Our order arrived on time and what pleased us more than anything was the packaging. We've had experience with other companies in the past of tins being damaged due to poor/lazy packaging. I would c... See more
Company replied
The speed and efficiency of this company at supplying dog food was exemplary. I had concerns prior to placing my order as I had not heard of the company. I did some research and then I bit the bullet... See more
Company replied
Excellent service was pleased with my delivery and customer service was great. I was pleasantly surprised how quick my delivery was, we've now ordered 2nd time around and our first order took awhile b... See more
Company replied
Company details
Written by the company
UwU4Dogs is your trusted source for premium dog food, offering a curated selection of top-quality brands. We focus on your pet’s health and happiness, providing only the best products to ensure your furry friend thrives. Shop with us for nutrition that delivers joy!
Contact info
United Kingdom
- sales@uwu4dogs.com
- uwu4dogs.com
4.5
Excellent
212 reviews
Replied to 83% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
quick delivery service was good sent…
quick delivery service was good sent them an email asking when my order would arrive prompt responses even on weekends!
April 25, 2025
Unprompted review
Reply from UwU4Dogs
Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with uWu4Dogs. If you ever need anything in the future, feel free to reach out. Thanks again from the whole team!
excellent service I emailed them to ask…
excellent service I emailed them to ask when my order would arrive immediately responded even on a sunday. A++ my dog is now happy and as am I as I got a discount with my order
April 13, 2025
Unprompted review
Reply from UwU4Dogs
Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with uWu4Dogs. If you ever need anything in the future, feel free to reach out. Thanks again from the whole team!
very quick delivery have become a…
very quick delivery have become a regular go to for my lily's kitchen now thank you
April 17, 2025
Unprompted review
Reply from UwU4Dogs
Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with uWu4Dogs. If you ever need anything in the future, feel free to reach out. Thanks again from the whole team!
Reply from UwU4Dogs
Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with uWu4Dogs. If you ever need anything in the future, feel free to reach out. Thanks again from the whole team!
Excellent and very quick service
Excellent and very quick service. Friendly during any contact. Would definitely recommend
April 22, 2025
Unprompted review
Reply from UwU4Dogs
Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with uWu4Dogs. If you ever need anything in the future, feel free to reach out. Thanks again from the whole team!
A very efficient and cost effective…
A very efficient and cost effective service. I was very pleased with the price Uwu4dogs quoted for the dog food and then even more impressed with the speed of service and communication.
April 28, 2025
Unprompted review
Reply from UwU4Dogs
Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with uWu4Dogs. If you ever need anything in the future, feel free to reach out. Thanks again from the whole team!
Quick delivery
May 10, 2025
Unprompted review
Reply from UwU4Dogs
Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with uWu4Dogs. If you ever need anything in the future, feel free to reach out. Thanks again from the whole team!
ordered and received very quickly…
ordered and received very quickly within 3 days of ordering will order again good experience
April 17, 2025
Unprompted review
Reply from UwU4Dogs
Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with uWu4Dogs. If you ever need anything in the future, feel free to reach out. Thanks again from the whole team!
The site was easy to use the products…
The site was easy to use the products was good and the postage was great i would recommend them to family and friends
April 19, 2025
Reply from UwU4Dogs
Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with uWu4Dogs. If you ever need anything in the future, feel free to reach out. Thanks again from the whole team!
We ordered Barking Heads Fish-n-Delish…
We ordered Barking Heads Fish-n-Delish which we have been using for the last 9 years but received All Hounders Tummy Loving Care which is false advertising and has different ingredients and does not have glucosamine or chondroitin which was the main reason why we wanted what we ordered. You need to change your photo and description which are both wrong. We now have a 12kg bag of dog food that wasn't what we wanted. We contacted Barking Heads and they discontinued Fish-n-Delish and the new inferior alternative is what we received. Now have to look elsewhere for quality food. Ordering, delivery and customer service was very efficient, just a pity we received a different product than ordered.
April 18, 2025
Reply from UwU4Dogs
Thank you for your email and for bringing this to our attention.
We sincerely apologize for the confusion and frustration caused. We understand how important the right formula is, especially when it comes to specific ingredients like glucosamine and chondroitin. We appreciate your loyalty to the Barking Heads Fish-n-Delish formula over the past nine years, and we completely understand your disappointment in receiving an unexpected substitute.
We've taken note of your concerns regarding the product listing and will review the image and description immediately to ensure they accurately reflect what is currently being supplied. It’s important to us that our product information is clear and up to date.
Thank you again for your feedback—we truly value it. Please let us know if there’s anything we can do to make this right.
Reply from UwU4Dogs
Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with uWu4Dogs. If you ever need anything in the future, feel free to reach out. Thanks again from the whole team!
arrived promptly emailed to ask for…
arrived promptly emailed to ask for estimated time quick to respond and keep me informed will buy again
April 26, 2025
Unprompted review
Reply from UwU4Dogs
Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with uWu4Dogs. If you ever need anything in the future, feel free to reach out. Thanks again from the whole team!
received my order on time gave me…
received my order on time gave me tracking right away day of dispatch same day thank you
April 16, 2025
Unprompted review
Reply from UwU4Dogs
Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with uWu4Dogs. If you ever need anything in the future, feel free to reach out. Thanks again from the whole team!
Waited ages for it to be delivered no…
Food took longer than I thought it would to be delivered. Been told staffing issues at royal mail .So I suggest ordering at least a week before needing it
April 27, 2025
Reply from UwU4Dogs
Dear Joy,
Thank you for sharing your feedback on Trustpilot.
We wanted to inform you that your order has now been delivered. The recent bank holiday, combined with ongoing Royal Mail staff shortages, unfortunately caused some delays—factors that are sadly outside of our control.
As a small, family-run business, reviews like yours have a meaningful impact. Now that the delivery issue has been resolved, we’d truly appreciate it if you might consider updating your review to reflect the current status.
We’re grateful for your support and hope to provide you with an even better experience next time.
Pooch & Mutt 'Health & Digestion' 10 kg
The service is excellent & this product was great value. When I was unsure of delivery they were most helpful as well.
April 23, 2025
Reply from UwU4Dogs
Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with uWu4Dogs. If you ever need anything in the future, feel free to reach out. Thanks again from the whole team!
Reply from UwU4Dogs
Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with uWu4Dogs. If you ever need anything in the future, feel free to reach out. Thanks again from the whole team!
Very happy 😊
Very happy 😊
Good price and very quick delivery 👌
Definitely recommended
April 27, 2025
Reply from UwU4Dogs
Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with uWu4Dogs. If you ever need anything in the future, feel free to reach out. Thanks again from the whole team!
good price budget friendly and free…
good price budget friendly and free delivery whats not to like 5*
April 22, 2025
Unprompted review
Reply from UwU4Dogs
Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with uWu4Dogs. If you ever need anything in the future, feel free to reach out. Thanks again from the whole team!
Can't fault only thing I would say is…
Can't fault only thing I would say is if you can double use double wrap incase driver are careless but everything turned out okay for me
April 18, 2025
Unprompted review
Reply from UwU4Dogs
Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with uWu4Dogs. If you ever need anything in the future, feel free to reach out. Thanks again from the whole team!
good++ arrived quickly
April 24, 2025
Unprompted review
Reply from UwU4Dogs
Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience with uWu4Dogs. If you ever need anything in the future, feel free to reach out. Thanks again from the whole team!
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