UX Design Institute Reviews 124

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the well-structured and informative courses, highlighting their practical lessons and real-world projects that build a solid foundation in UX. Many appreciate the knowledgeable and supportive staff, who provide quick, thoughtful responses and genuine, helpful feedback. The value for money is frequently mentioned, especially regarding the career coaching and support after graduation, which helps users navigate the job market. People also find the product itself to be excellent, with clear, easy-to-follow content and engaging video-based learning. However, some customers also noted that certain aspects of the course, particularly the design portion and practical Figma training, felt underwhelming or lacked depth, requiring extra self-learning. A few people experienced issues with the exam process, citing technical difficulties and unclear rules. Additionally, some reviewers felt the feedback on projects was minimal and not constructive, while others desired more text-based content instead of relying solely on videos.

What people talk about most

User experience

Customers consistently note positive experiences with user experience. Many reviewers praise the... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team for being helpful,... See more

Customer service

Consumers express high satisfaction with customer service. Many reviewers highlight the warm, welcoming, and... See more

Value for money

Users generally find the experience to be a valuable investment. Many reviewers state that the course is... See more

Product

People report positive experiences with product. Customers praise the comprehensive nature of the product... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The UX and UI courses I took with the UX Design Institute were incredibly structured and informative. They are well worth the investment if you're seriously considering a career in UX/UI design. A hig... See more

Rated 5 out of 5 stars

The course is exceptionally well-structured, combining clear, practical lessons with real-world projects that gradually build a solid UX foundation. The staff were not only knowledgeable but also de... See more

Rated 5 out of 5 stars

I signed up for their Product Design Programme and I've completed the first leg which is the UX Design Professional Diploma. I found the course information well structured and insightful. And the proj... See more

Rated 5 out of 5 stars

For someone who has a full time job & 2 kids my times for learning & project work were limited. What i liked about the course is there was no structured classes or webinars that i needed to join at a... See more


Company details

  1. Design Institute

Written by the company

Become a Certified UX Professional with the Professional Diploma in UX Design. University-accredited UX education. Build your UX career with globally-recognised, industry-approved qualifications. Acquire the mindset, the skills and the confidence that make UX designers so valuable.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

124 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Valuable experience

The course material was well structured with bite sized videos that were easy to follow and digest. What I loved was that each module built on the previous and each coursework submission followed the design process of a typical UX project. It is very satisfying to look back at the amount of material I produced in a relatively short amount of time, concluding in a high definition prototype. What sets this course apart however is the support you receive. In addition to the regular webinars, the team were always available over Slack and email to promptly answer any questions or concerns. Most recently, they have provided me with invaluable post-certification career advice. Overall, my experience has been 100% positive and I can highly reccomend.

October 29, 2024
Unprompted review
Rated 5 out of 5 stars

The Professional Diploma in UX Design…

The Professional Diploma in UX Design is a great program! I was very satisfied with my experience with the UX Design institute and the course I've finished. The lectures were easy to follow and all of them showed real life examples, which was super helpful. There is support from mentors and the Student Success team, I always got help when I needed. There is a great community of UX professionals and students, so the program is also a great way to connect with others. I can only recommend, the education offered here is of very high standard.

October 22, 2024
Unprompted review
Rated 5 out of 5 stars

A good starting point for your UX career

The course is well-structured and follows a clear path. Whenever you have a question you get help quickly and overall they are very supportive. You may also attend additional seminars with leaders of UX Design which I can recommend to get a deeper understanding of the subject.

October 16, 2024
Unprompted review
Rated 5 out of 5 stars

most affordable course with a university credit-rated diploma

I preferred the UX Design Institute because it was the most affordable course with a university credit-rated diploma. I am so happy with my choice! I have learned the core research methods, analysis techniques, and design methods. The lessons were interesting to watch and easy to follow. I got help whenever I asked. Current and previous students are still part of the slack community and helping each other.

October 17, 2024
Rated 5 out of 5 stars

UXDI is my go-to for courses

The structure of the course was great, and the student success team was always helpful and responsive. The extra features of having webinars with people from the industry, as well as the slack channel made it even a better experience

October 9, 2024
Unprompted review
Rated 5 out of 5 stars

Useful and valuable

Overall I enjoyed the Professional Diploma in UX Design course. I believe the course is well-structured and covers all the essential aspects of UX, from research, how to conduct usability testing to user interaction, wireframing and prototyping. A good point about the content is that it is explained with visual real examples and practical. Also you have the opportunity to hear advice and methodologies from professionals currently working in the sector. One of the best parts was the hands-on projects that allowed me to put the theory into practice. However, to get the most out of the course, you need to be proactive and determined. It’s not just about attending the lessons, you really need to engage with the material, planning your steps, seek feedback, and continuously push yourself to refine your skills. Sometimes it can be overwhelming but you have webinars and the tutor's support to guide you on the right track. I am extremely happy to have completed the course, it has given me a solid foundation and it encourages me to keep going deeper and think about how to tackle real UX/UI challenges.
Always learning!

October 3, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding course with practical application!

I thoroughly enjoyed the Content Design course and can highly recommend it to anyone looking to build both theoretical and practical skills in this field. The best part for me was the opportunity to immediately apply what I learned in projects. It wasn’t just about absorbing knowledge; the course was structured in a way that encouraged hands-on experience, which made the learning process engaging and meaningful.

The instructors were always available for support, and provided insightful feedback that helped me grow. The balance between theory and practice was exactly what I was looking for. This course truly met my expectations, and I now feel more confident in my content design abilities.

April 29, 2024
Unprompted review
Rated 5 out of 5 stars

A fun, engaging experience, if you are willing to put in the effort!

First of all I would like to say what a fun and engaging experience this has been and a serious confidence boost! I enjoyed every step of the process and would highly recommend this course, should you decide to pursue a career in UX design.

Secondly I would like to extend a special thanks to Kerry-Ann, who has been intrumental in steering me in the right direction, guiding me and giving me the valuable feedback I needed!

May 1, 2024
Unprompted review
Rated 5 out of 5 stars

UXDI practice what they preach

Really professional with exactly the right people giving you exactly the right advice at exactly the right time. The course design has been a living example of great UX.

August 19, 2024
Unprompted review
Rated 5 out of 5 stars

I thought the course provided a really…

I thought the course provided a really good grounding in UX to build upon. The learning set-up meant I had the flexibility to complete the diploma in my own time whilst balancing work and family. I've really appreciated the webinars with industry experts they run most months (that I will have continued access too) and I felt that the support and feedback from tutors was a key selling point that didn't disappoint.

June 19, 2024
Unprompted review
Rated 5 out of 5 stars

Great UX course for designers

I have finished my UX Design Certificate 4 months ago and have already been using many of the techniques introduced on my day to day work. I was a ui designer when i took the course, and it gave me a broader view on all the steps that confront the creation of that product. I feel more confident with my designs now.

January 30, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing institute

Amazing institute. I’ve just got my professional diploma. Mentors and students all very friendly and helpful. Thank you much for guiding me in this path and career change, it’s been a pleasure and after landing in my first ux job I’m planning to continue studying at the institute UI design.

June 18, 2024
Unprompted review
Rated 5 out of 5 stars

Exceeded my expectations

I recently completed my Professional Diploma in UX Design with the UX Design Institute and am thrilled with the results. The course was comprehensive, significantly broadening my understanding and skills in the field. The hands-on projects pushed my capabilities, and I was pleasantly surprised by the quality of work I produced and my growth as a designer.

The support from the UX Design Institute team was outstanding. The staff was incredibly helpful and responsive, providing thorough and constructive feedback. The online platform made it easy to get the support I needed at any time.

Overall, the course exceeded my expectations. It provided me with the technical skills and confidence to excel in UX design. I highly recommend this program to anyone looking to advance their career in UX design.

June 14, 2024
Unprompted review
Rated 5 out of 5 stars

A Great course and great support

As someone who wanted to pivot from healthcare into UX, I really recommend the UX Design Institute. The curriculum was well laid out and gave me a solid understanding of the UX process.

They offer great career support after you finish the course. I received constructive feedback on how to improve my portfolio and get noticed by recruiters.

June 10, 2024
Unprompted review

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