Uzi Sports Reviews 321

Great service - kit delivered promptly. Thanks

Very quick delivery and item was in top notch condition Bhaijaan

Great experience. Had the kit my son needed and at good prices. Shipping was fast an efficient. Will definitely use UZIsports again.

Pleased with purchase and good customer service.

Absolutely fantastic and reliable service, as usual.

Speedy delivery and the helmet came with lots of extra padding and helmet bag.

Thank you so much.

Prompt delivery. Good communication as an item i ordered was out of stock. Very good service all round.

Quick service let’s hope my parcel comes on time because If it does 10/10

Great service ordered trainers lunch time one day and they were dispatched and arrived the next day. Astro trainers were good quality and fitted my son great.

Really helpful and quick to respond to questions. Reached out to make a special delivery possible. First class.

Excellent service. Ordered online and this was very easy, good discount applied. Lots of communication and parcel arrived on time

Top guys. Great customer service all the way through. Managed to get the paceman bowling machine while everyone else was out of stock.

Excellent Service.
Surprised at promptness of the delivery from Uzi Sports. Goods were well packed and received next day via DHL.

I bought Shoes, the shoes were in good order and the customer service is excellent. Very responsive and got my stuff just in time. Thank you Uzi team.

Fantastic service and attention to detail- tailoring advice to the individual sportsperson. Great selection online and in the shop which has a large selection. Thank you very much for all your help over the years!!

I have left my original p[ost below but... after reading the review I left, the owner of the business got in touch straight away. They explained that the machine had been refitted with an improved wheel, hence it having being assembled previously. The missing bolt was obviously an issue and they wanted to get that sorted.

Things can go wrong from time to time but it is nice to know that Uzi Sports care about getting it right and I know they will sort this issue for me.

ORIGINAL POST

The bit that went well was the online chat function. I was buying a bowling machine and had a couple of questions which were quickly answered by the online support / shop.

That was the end of the good news. Online it was suggested that if I ordered at that moment and selected the priority (higher price) delivery, that I would get the goods on Monday. The first let down was that delivery did not come until the Tuesday.

What made things a lot worse was that the bowling machine delivered had clearly been used before. There were no instructions provided for assembly and clearly the nuts and bolts were scratched from usage. There was a bolt missing too.

At no point was it made clear that I was buying a display model and for it to arrive without instructions, parts missing was highly disappointing.

Some of the stock ordered was missing but we came to a solution