I've ordered several times and always fast delivery, huge selection of products. Orders are very well packaged and my items arrive undamaged. While I live in Germany, I'm tempted to try their pickup s... See more
Company replied

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I've ordered several times and always fast delivery, huge selection of products. Orders are very well packaged and my items arrive undamaged. While I live in Germany, I'm tempted to try their pickup s... See more
Company replied
The actual Buying experience and information given about expected delivery was very good. Let down by the delivery service used as I was notified that my delivery would be coming on a certain day and... See more
Company replied
Absolutely amazing, ordered Monday delivered, to a completely different country I might add, by Wednesday! Simply love the textured paper for my card making, definitely a hit with me.
Company replied
Item arrived in good condition and I was kept informed. Only weird thing was why offer collection in person miles away to someone who paid for postage to the door from another country!
Company replied
Written by the company
Thermiekstraat 25, 6361HB, Nuth, Netherlands
Replied to 87% of negative reviews
Typically replies within 2 weeks
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It is difficult to send a product back from Germany because of the Porto. It is expensive, so you have to find a way making it better. Perhabs an adress in Germany?

Reply from Vaessen Creative

Reply from Vaessen Creative
reliable shop. delivers on time and the articles, I have bought, are of good quality

Reply from Vaessen Creative

Reply from Vaessen Creative

Reply from Vaessen Creative
I asked to get a rush order and indeed, instead of waiting up to 30 days, my order was delivered I believe in 3. This absolutely saved the day, because I was really rushing to get my hands on one of the punches to start puncing my wedding invitations. Thank you so so so so much again!

Reply from Vaessen Creative
Everything worked wonderfully—a beautiful, clearly laid out website and very fast shipping. Great!

Reply from Vaessen Creative
It was great! They have a big proposal of Material for crafting and diy with a good quality. The Support is very kind and and reacts really fast and finds a solution with you. The delivery time is also fine.
If you want to send sth. back, you have to pay for it by yourself.

Reply from Vaessen Creative
The order was shipped and packaged very well. The board I ordered is great.

Reply from Vaessen Creative
Vaessen are the go-to company for quality crafting tools. On this occasion I was buying replacement scoring and cutting dials for two of my guillotines, but I have scoring boards, cutting punches and a variety of other tools, which are all invaluable for running a small stationery business. Quality that lasts.

Reply from Vaessen Creative
I was delighted with my recent order. It was my first time shopping with you and I was amazed by the speedy delivery. However, I’d suggest an improvement: your website lacks a search function which led me to order essential supplies from other shops.2 of which were your brand .

Reply from Vaessen Creative

Reply from Vaessen Creative
Order arrived as announced, and the product conforms to description.

Reply from Vaessen Creative
Easy to navigate site so finding what you need is a pleasure to use.Plenty of choice of crafting equipment. Amazing prices. Goodies well packaged

Reply from Vaessen Creative
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