So I’ve moved from Fresha to Vagaro, Liam has been extremely helpful with the move and has pretty much held mine and my teams had all the way through. Estera built our website (which is included) and... See more
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See what reviewers are saying
Carl has been amazing with helping me set up my online booking system! He has helped me from the first call all the way through. Has never just left me after the first phone call and said get on with... See more
Company replied
Please do not use this app if you're a chiropractor. I'm being charged £100 to leave due to getting a "free" wisepad, even though it doesn't work. They said I can reboot and then it will be refreshed,... See more
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Vagaro is the worst booking software I've used. It's slow and clunky, doesn't always work, and has awful customer service. It's been a colossal waste of time, money and resources migrating to Vaga... See more
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Company details
About Vagaro - UK
Written by the company
Powerful tools to fuel your dreams and grow your business
Join thousands of salon, spa, and fitness businesses saving time with Vagaro's all-in-one platform. From online booking to business management, we help you scale and grow seamlessly!
Get paid instantly and securely
Enjoy transparent, low credit card processing with no hidden fees. Choose from flexible options like Tap to Pay on mobile or the sleek PayPro Mini. Vagaro’s POS system ensures quick and seamless checkouts on any device.
Optimize your time and streamline operations
Whether you run a single storefront or multiple locations, Vagaro simplifies managing employees , tracking sales, and providing advanced reporting—making your life easier every step of the way!
See what our business owners have to say
“It’s a full business solution. It does everything at a glance. All of our appointments, all of our sales, all the inventory– it’s all there.”
Kati Donati
Owner, Primp Skin Studio
Santa Rosa, CA
Simplify your business operations today
Set up your account in minutes and join over 87,000+ businesses already growing with Vagaro!
Contact info
Town Square 25, SG1 1BP, Stevenage, England, United Kingdom
- 02045389934
4.7
Excellent
137 reviews
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Brilliant service from Carl
Carl has been amazing with helping me set up my online booking system! He has helped me from the first call all the way through. Has never just left me after the first phone call and said get on with it, he’s always been a message away and been happy to answer all my questions. I’m good with tech but not that good! He has shown me everything I’m able to do with my online booking and my marketing. Also helped me with how I can get my Instagram to business to create a book now button! I honestly cannot thank Carl or recommend him enough! Such an asset to the Vagaro team! Thank you so much Carl
June 19, 2026
Unprompted review
Reply from Vagaro - UK
Thanks so much for this amazing review, Jamie-Leigh! We're thrilled to hear about your experience with one of our team members. Providing the right tools and knowledge to help you with setting up online booking efficiently is what we always strive for. Happy to have you with us!
Very helpful and very good in what he…
Very helpful and very good in what he does explained everything to make the change over run smoothly thankyou Liam 😌
June 23, 2026
Unprompted review
Reply from Vagaro - UK
Thanks so much for sharing your experience, Angela. We're glad to hear that you had a great experience with a member of our team. Happy to have you!
So I’ve moved from Fresha to Vagaro
So I’ve moved from Fresha to Vagaro, Liam has been extremely helpful with the move and has pretty much held mine and my teams had all the way through. Estera built our website (which is included) and omg she’s nailed the brief!
My only negative feedback about the move would be I don’t find the system as compatible with mobile phones as Fresha was, it’s also slower and not as smooth to use but we’re getting used to it
June 11, 2026
Unprompted review
Reply from Vagaro - UK
First of all, welcome to Vagaro! We're so glad to hear Liam has been extremely helpful throughout your transition and that Estera delivered a website that truly matched your vision.
We also appreciate your honest feedback regarding mobile experience and system speed. Your comments have been shared with our team as we continue improving performance and usability across devices.
We’re happy to hear you and your team are getting more comfortable with the system, and we’re here if you need anything along the way. Happy booking!
Absolutely brilliant customer service…
Absolutely brilliant customer service on boarding Help with every single aspect of the booking system also weekly calls enabling you to understand how to work it
Vegaro really puts their heart into their customers and offers you calls and a WhatsApp space to speak to your advisor 11 out of 10 I give them five stars and more
June 11, 2026
Unprompted review
Reply from Vagaro - UK
Thank you so much for this wonderful feedback! We're thrilled to hear that your onboarding experience and ongoing support have been so helpful, and that the guidance through calls and communication has made learning the system easier for you. Our goal is always to make sure you feel supported at every step while using Vagaro to grow and manage your business. Thanks again for your review and happy booking!
Jack at Vagaro is very helpful and…
Jack at Vagaro is very helpful and prompt as well as detailed. He has given me the same amount of help before I became a vagaro customer as after signing up, which is usually where others fail! Thank you for helping me build and grow my business.
June 1, 2026
Unprompted review
Reply from Vagaro - UK
First of all, welcome to Vagaro! Thank you for sharing this with us!. Happy to hear you've had a wonderful onboarding experience. We're thrilled to have you with us!
Great Service!
Liam was friendly, professional and explained everything well, from adding services to how to use the Card Processing System.
I was able to set up my Vagaro page with ease.
Thank you!
May 18, 2026
Unprompted review
Reply from Vagaro - UK
Thank you so much for your wonderful review! We’re thrilled to hear that Liam was friendly, professional, and able to guide you through adding services and using the card processing system. We're also glad you were able to set up your Vagaro page with ease. Happy to have you on board with us!💜
Excellent service couldn’t recommend more!
Carl has been amazing over the last few months helping me with my services and prices. He’s gone above and beyond, always patient and clear, and made sure I got everything sorted without stress. Couldn’t recommend him enough.
Sarah
May 18, 2026
Unprompted review
Reply from Vagaro - UK
Thank you so much for your wonderful review, Sarah! We’re thrilled to hear that Carl has been able to provide such patient, clear, and supportive assistance while helping with your services and pricing. We truly appreciate your kind words and recommendation, and we’ll be sure to share your feedback with him. Thank you for being part of Vagaro! 💜
Liam is amazing.
Liam is amazing.. he’s always on the phone trying to help us… with the new updates you have done we’ve had quite a few issues and he’s been helping a lot… we really appreciate his help.
May 12, 2026
Unprompted review
Reply from Vagaro - UK
Thanks so much for sharing this! We appreciate your patience while adjusting to the recent updates and are glad to hear Liam has been such a great support for you and your team. We’ll be sure to share your kind words with him — recognition like this means a lot!
Great value and really good support
Great value and really good support. We’ve just had a new website designed by Estera and the whole process was straightforward and enjoyable. She was great to deal with and gave me confidence from the start that we’d end up with something really good.
May 5, 2026
Unprompted review
Reply from Vagaro - UK
Thank you so much for the kind review! We’re thrilled to hear you’re happy with Vagaro's value and support, and even more so that your experience with Estera and the website design process was smooth and enjoyable.
We truly appreciate you taking the time to share your experience! ✨
I just wanted to say a big thank you to…
I just wanted to say a big thank you to Carl for all his help setting up Vagaro for me. He made the whole process so much easier and less stressful, and was always patient and supportive whenever I had questions. I really appreciate the time and effort he put in—couldn’t have done it without him! 😊
May 1, 2026
Unprompted review
Reply from Vagaro - UK
Thank you for sharing this! We're glad to hear Carl was able to make your setup process smoother and less stressful - this is exactly what our team aims for!
The team at Vagaro here in the UK are…
The team at Vagaro here in the UK are simply brilliant. Owen has been so helpful when I explained what I required from an online booking and payments platform to be embedded as an external “add on” to my site. He has taken the time to go through what can be done - all of which has been amazing, and been very patient when I have had questions. So far Vagaro has been working really well for me and compared to what I had before it’s much easier to navigate- I wish I had it earlier! Would highly recommend Vagaro and its UK team!
April 30, 2026
Unprompted review
Reply from Vagaro - UK
Thank you for sharing your experience! We're thrilled to hear things have been working well for you and that the platform has been easier to navigate compared to your previous setup. We also appreciate your kind words about the team - happy booking!
I've just moved from Fresha due to…
I've just moved from Fresha due to constant hidden pricing and waiting weeks for response to emails. With Carl at Vagaro I get a WhatsApp response within the hour, day or night. The customer service is exceptional and they set the whole app up for you and moved all existing data from your current booking system. The transition was near flawless. Can't recommend enough🙂
April 28, 2026
Unprompted review
Reply from Vagaro - UK
Thank you so much for sharing this - we’re so glad you made the switch!
It’s great to hear your transition was smooth and that Carl and the team were able to support you every step of the way. Providing fast, reliable support and making onboarding easy is exactly what we aim for.
We’re excited to have you with us 😊
I’ve been working with Estera for my…
I’ve been working with Estera for my website and she is just fabulous. Patient, creative, helpful and very punctual. I love her work and am grateful for her support and hard work. Thank you Estera xx
April 28, 2026
Unprompted review
Reply from Vagaro - UK
Thank you so much for sharing this!
We’re thrilled to hear how positive your experience has been with Estera - we’ll be sure to pass this along to her 😊
We truly appreciate you being part of Vagaro!
the simplicity of the portal
April 28, 2026
Reply from Vagaro - UK
Thanks for sharing! Simplicity for our customers is always top of mind 🧡
Reply from Vagaro - UK
Thank you for your feedback! We're thrilled to hear our team was helpful, patient, and informative – this is exactly what we aim for! if there is anything else you need, we're just a phone call away. Happy booking!
Estera has been brilliant and helped design my website .She was very professional and helpful and was always prompt with all questions I had . Would definitely recommend
Estera has been brilliant and
April 24, 2026
Unprompted review
Reply from Vagaro - UK
Thank you you for the lovely review! Our team really enjoyed working with you and helping design your website. We’re so happy you’re pleased with the result, and we truly appreciate your recommendation!
The best booking system
Signing up to use Vagaro was easy straight forward and they have some of the best aftercare I’ve ever experienced to get you set up and with check ins to ensure you are getting the most of the system. Thank you so much!
October 14, 2025
Unprompted review
Reply from Vagaro - UK
Thank you so much for the kind words - we really appreciate you taking the time to share this!
We’re glad to hear that getting started with Vagaro was smooth and that our Support team made a difference for you. Helping you get the most out of the system is exactly what we’re here for.
Thanks again for being part of Vagaro! ❤️
amazing app has everything love this…
amazing app has everything love this app the best and ive tried loads of different apps for my salon
April 16, 2026
Reply from Vagaro - UK
Thank you for sharing! We couldn't be more thrilled about your feedback.. Businesses like yours are at the heart of Vagaro and we're happy to have you with us!
Estera is great
Estera is great. Really understood the assignment and my vision of how I wanted things to look. Quick and responsive! Thank you so much!
April 11, 2026
Unprompted review
Reply from Vagaro - UK
Thank you so much for the kind words! We’re thrilled to hear Estera brought your vision to life and provided quick, responsive support. Happy booking!
Reply from Vagaro - UK
Thank you for your kind words. We're thrilled to have you with us! 🩷
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