Vagaro - UK Reviews 137

TrustScore 4.5 out of 5

4.7

Town Square 25, SG1 1BP Stevenage, England, GB


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Rated 5 out of 5 stars

So I’ve moved from Fresha to Vagaro, Liam has been extremely helpful with the move and has pretty much held mine and my teams had all the way through. Estera built our website (which is included) and... See more

Company replied

Rated 5 out of 5 stars

Carl has been amazing with helping me set up my online booking system! He has helped me from the first call all the way through. Has never just left me after the first phone call and said get on with... See more

Company replied

Rated 2 out of 5 stars

Please do not use this app if you're a chiropractor. I'm being charged £100 to leave due to getting a "free" wisepad, even though it doesn't work. They said I can reboot and then it will be refreshed,... See more

Company replied

Rated 1 out of 5 stars

Vagaro is the worst booking software I've used. It's slow and clunky, doesn't always work, and has awful customer service. It's been a colossal waste of time, money and resources migrating to Vaga... See more

Company replied


Company details

  1. Software Company
  2. Online Marketplace

About Vagaro - UK

Written by the company

Vagaro Image
Vagaro Image

Powerful tools to fuel your dreams and grow your business

Join thousands of salon, spa, and fitness businesses saving time with Vagaro's all-in-one platform. From online booking to business management, we help you scale and grow seamlessly!

Vagaro Image

Get paid instantly and securely

Enjoy transparent, low credit card processing with no hidden fees. Choose from flexible options like Tap to Pay on mobile or the sleek PayPro Mini. Vagaro’s POS system ensures quick and seamless checkouts on any device.

Vagaro Image

Optimize your time and streamline operations

Whether you run a single storefront or multiple locations, Vagaro simplifies managing employees , tracking sales, and providing advanced reporting—making your life easier every step of the way!

See what our business owners have to say

  • “I initially joined Vagaro for booking, but continued because of Vagaro Capital. I don’t think I could have grown so fast without it.

    OC Thomas

    Owner, Rich in Flesh Tattoo

    Livermore, CA

  • It’s a full business solution. It does everything at a glance. All of our appointments, all of our sales, all the inventory– it’s all there.”

    Kati Donati

    Owner, Primp Skin Studio

    Santa Rosa, CA

  • Vagaro Image

    Simplify your business operations today

    Set up your account in minutes and join over 87,000+ businesses already growing with Vagaro!


    Contact info

    • Town Square 25, SG1 1BP, Stevenage, England, United Kingdom

    • 02045389934

    4.7

    Excellent

    TrustScore 4.5 out of 5

    137 reviews

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    Rated 5 out of 5 stars

    Vagaro is just my new booking system…

    Vagaro is just my new booking system for my business!
    And I can see already the different against Treatwell. Much more adaptable for small business as mine, Well supported from the very beginning, whenever you need the support from them.It makes also, a huge different as well for a small business the crazy fees TW charge you for every single client and the same after a year with the same clients, just crazy.Impossible to maintain it. So happy I found Vagaro with a brilliant support team...:)))

    March 27, 2026
    Vagaro - UK logo

    Reply from Vagaro - UK

    Thank you so much for sharing your experience! We're thrilled to hear that switching to Vagaro has been a positive step for your business. We’re especially glad our support team has been there for you from the start. If there’s ever anything more we can do to help your business grow, we’re always happy to help.
    Thanks again for your kind words and for being part of Vagaro. Happy booking!

    Rated 5 out of 5 stars

    We couldn’t be happier with the work…

    We couldn’t be happier with the work Estera has done designing our website through Vagaro! She truly brought our vision to life and paid attention to every single detail we asked for. Nothing was ever too much trouble—she made changes quickly, listened carefully to our ideas, and always went the extra mile to make sure everything was exactly how we wanted it.

    Her communication has been amazing too—always there whenever we needed her, no matter how small the request. It really feels like she cares about our business just as much as we do.

    Thank you, Estera, for creating something we’re so proud of. We highly recommend her to anyone looking for a professional, reliable, and talented website designer!

    March 27, 2026
    Unprompted review
    Vagaro - UK logo

    Reply from Vagaro - UK

    Thank you for your wonderful review! We’re delighted to hear about your positive experience working with our design team.
    We’ll be sure to share your feedback with Estera. Happy booking!

    Rated 5 out of 5 stars

    What a service!

    What a service! Estera was so so good at delivering on my website. So easy to book in with and she totally got my vision with barely and adjustments needed! So professional and a truly great creative mind! Thank so so much xxx

    March 13, 2026
    Unprompted review
    Vagaro - UK logo

    Reply from Vagaro - UK

    Thanks so much for sharing your experience. We’re thrilled to hear that your vision came to life with Estera! Happy booking!

    Rated 5 out of 5 stars

    Just started using Vagaro and the…

    Just started using Vagaro and the switch uber process has been swift and smooth. Estera set up our website which looks mega and Owen has been in contact for everything else. I’m impressed with their help and constant contact

    March 23, 2026
    Unprompted review
    Vagaro - UK logo

    Reply from Vagaro - UK

    Thanks so much for sharing your experience. We're thrilled to hear your switch to Vagaro has been swift and smooth! We'll be sure to pass your lovely feedback to Owen and Estera – happy booking!

    Rated 5 out of 5 stars

    Vagaro online portal

    I have been very unexpectedly surprised at how easy our online booking has been to use. We have had excellent support, in particular Liam who has been very helpful and patient with us, he has always replied to our questions very quickly.

    March 20, 2026
    Unprompted review
    Vagaro - UK logo

    Reply from Vagaro - UK

    Thanks so much for sharing this! We’re thrilled to hear your experience with Vagaro online booking has been smooth and easy to use. We’ll definitely pass along your kind words to Liam. Our team is just a an email or phone call away if you need anything else.
    Happy booking!

    Rated 5 out of 5 stars

    Estera was great

    Estera was great, super efficient and understood and delivered on the brief of our website

    Matt

    March 17, 2026
    Unprompted review
    Vagaro - UK logo

    Reply from Vagaro - UK

    We’re absolutely delighted to hear about your experience with one of our designers! Thank you for your lovely feedback - we'll be sure to pass it along to Estera.

    Rated 5 out of 5 stars

    Transferring my website from my…

    Transferring my website from my previous web designer to Vagaro was smooth and quite easy with Estera. She was very assisting, prompt, professional and courteous.

    February 27, 2026
    Unprompted review
    Vagaro - UK logo

    Reply from Vagaro - UK

    First of all, thanks for being a part of Vagaro! We’re happy to hear the experience with transferring your website was smooth and easy. We’ll be sure to pass your kind words to Estera as well. Happy booking!

    Rated 5 out of 5 stars

    Very happy

    Very happy with Estera’s work. Would highly recommend

    February 20, 2026
    Unprompted review
    Vagaro - UK logo

    Reply from Vagaro - UK

    Thank you for your kind words! We’re glad to hear you had a great experience with Estera and appreciate your recommendation.

    Rated 5 out of 5 stars

    We recently had the pleasure of working…

    We recently had the pleasure of working with Estera from Vagaro to build our new website for Tate, and we honestly couldn’t be happier with the experience.

    From start to finish, Estera made the entire process feel easy and stress-free. She guided us through every step with patience, clarity, and real professionalism. Even when we were incredibly fussy about the smallest details (which we definitely were!), she never once made us feel like we were asking for too much. Instead, she always reassured us, listened carefully, and made adjustments without hesitation.

    Nothing was ever too much trouble for her. Her attention to detail, responsiveness, and calm approach made what could have been a daunting project feel smooth and enjoyable. We truly felt supported throughout the whole build.

    We’re so grateful for her hard work and dedication, and we absolutely love the final result. Thank you, Estera, for bringing our vision for Tate to life so beautifully!

    February 19, 2026
    Unprompted review
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    Reply from Vagaro - UK

    Thank you for taking the time to share such a thoughtful review. We’re absolutely delighted to hear about your experience with the design appointment. Providing a smooth, supportive, and stress-free experience is exactly the type of service we always strive for. We’ll be sure to share your kind words with Estera.

    Rated 5 out of 5 stars

    I have got best experience ever

    I have got best experience ever, thank you Jack for your time and patience, very professional before and afterwards. Loads of attention for new clients which is amazing !

    January 26, 2026
    Unprompted review
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    Reply from Vagaro - UK

    Thank you so much for your wonderful feedback!

    We’re thrilled to hear that you had such a positive experience and that Jack provided professional, attentive support both before and after your sign up. We truly value making every business feel welcomed and well taken care of.

    We appreciate you taking the time to share your experience!

    Rated 5 out of 5 stars

    I would highly recommend this booking…

    I would highly recommend this booking system ! The onboarding support is excellent! I was asking million questions and calls and the answers were received immediately! Jack my onboarding manager is amazing ! The interface of my booking system looks brilliant. Happy with my choice and I did try few other systems previously.

    February 1, 2026
    Unprompted review
    Vagaro - UK logo

    Reply from Vagaro - UK

    We're happy to hear that you'd recommend our booking system! It's great to know the onboarding support met your needs and that you find the interface brilliant. We appreciate you sharing your positive experience. Thanks for your feedback!

    Rated 5 out of 5 stars

    So happy with the service Ive received …

    So happy with the service Ive received from Vagaro. I’ve had constant support with the booking system and a deal for a free website setup and the website is great too! I receive constant support with the team available on WhatsApp with any concerns! Everyone is lovely and so quick to help. Very happy salon owner 👌

    February 10, 2026
    Unprompted review
    Vagaro - UK logo

    Reply from Vagaro - UK

    We're so happy to hear that you've had such a positive experience with our booking system and website setup. It's great to know our team's support has been helpful and quick. Thank you for your kind words!

    Rated 5 out of 5 stars

    I recently moved over to Vagaro from…


    I recently moved over to Vagaro from Fresha and worked with Estera on my new website. The switchover was quick and seamless and the whole process felt incredibly well managed from start to finish. Estera listened carefully to everything I wanted, she took all my feedback on board and came back with a website that was even better than I could have imagined. Any tweaks were handled quickly with great attention to detail throughout. I’m extremely happy with the final result and I would highly recommend Estera from the Vagaro team 🩷

    January 30, 2026
    Unprompted review
    Vagaro - UK logo

    Reply from Vagaro - UK

    Thank you so much for sharing your experience and for making the switch to Vagaro! We’re thrilled to hear that your transition from Fresha was smooth and well managed from start to finish. Estera will be so happy to hear your kind words—she truly cares about bringing each client’s vision to life. We’re so glad you’re loving your new website and appreciate your recommendation!

    Rated 5 out of 5 stars

    I can’t believe how amazing my website…

    I can’t believe how amazing my website looks, it’s just how I imagined it to be, Estera was very professional and made the whole experience stress free and easy!

    February 9, 2026
    Unprompted review
    Vagaro - UK logo

    Reply from Vagaro - UK

    Thank you so much for sharing this!

    We’re absolutely thrilled to hear that your website turned out exactly how you imagined. Bringing your vision to life and creating a seamless, stress-free experience is exactly what we strive for.

    We’ll be sure to share your kind words with Estera — she’ll be so happy to hear this! Thank you for trusting Vagaro with your business, and we’re excited to continue supporting you as you grow.

    Rated 5 out of 5 stars

    Great options for small businesses like…

    Great options for small businesses like mine. I like the flat fee payment for all that I get with it. Also having Customer Consent forms sent digitally is a massive help that makes my business look very professional.

    February 3, 2026
    Vagaro - UK logo

    Reply from Vagaro - UK

    Love hearing this — thank you for sharing! We’re so glad the flat-fee pricing and digital customer consent forms are making things easier and helping your business look polished and professional. Supporting small businesses like yours is exactly what we’re here for!

    Rated 5 out of 5 stars

    Great customer support on a one to one…

    Great customer support on a one to one basis when onboarding. quick responses to any questions I have or help I need. ideal for a small business like mine but Im sure also very good for larger businesses

    January 17, 2026
    Vagaro - UK logo

    Reply from Vagaro - UK

    We're happy to hear that you had a great onboarding experience and appreciate our customer support. It's great to know our quick responses are helpful for your business. Thanks for your positive feedback!

    Rated 5 out of 5 stars

    Mysite website

    I have been using Vagaro for my salon booking software for the last year and been very happy with it. I have just used the mysite website service to update my website. Estera was my web designer and I love what she has done with the site , made it easier to navigate, it looks more stylish and is more cohesive . All while keeping the essence of the business. Thanks Estera , you have been an absolutel pleasure to deal with .

    January 16, 2026
    Unprompted review
    Vagaro - UK logo

    Reply from Vagaro - UK

    We're happy to hear that you've had a positive experience with our salon booking software and website service. We appreciate your kind words about the website design. It's great to know the updated site is easier to navigate, stylish, and cohesive while maintaining your business's essence. Thank you for your feedback!

    Rated 5 out of 5 stars

    Ease of use

    Ease of use. Helpful team who helped run through the features. Professional platform.

    December 10, 2025
    Vagaro - UK logo

    Reply from Vagaro - UK

    We're happy to hear that you found our platform easy to use and our Support Team helpful. We appreciate your support!

    Rated 5 out of 5 stars

    Jack has been amazing and has helped me…

    Jack has been amazing and has helped me throughout the entire set up and onboarding process. He is also there anytime i have an issue or any questions. Thanks Jack

    December 2, 2025
    Unprompted review
    Vagaro - UK logo

    Reply from Vagaro - UK

    Thank you for sharing your experience! We’re glad to hear Jack has been such a strong support throughout your setup and onboarding. If you ever need anything moving forward, our team is always here to help!

    Rated 5 out of 5 stars

    Switching software to Vagaro

    We switched to Vagaro this week after using a bespoke system for 10 years, and I was really nervous about the change. Thanks to Liam, the whole process has been incredibly smooth.

    He’s been at the end of the phone for every query from me and my team, has helped us tweak and customise things, delivered team training, and made sure everyone felt fully prepared for launch.

    We were deciding between Vagaro and Phorest for our new software, and I’m so glad we chose Vagaro – largely because of the outstanding, consistent support we’ve had.

    Thank you so much, Liam! ⭐

    November 28, 2025
    Unprompted review
    Vagaro - UK logo

    Reply from Vagaro - UK

    Thank you so much for sharing your experience! We’re thrilled to hear that your transition to Vagaro has been smooth and that Liam was able to support you and your team every step of the way. Our goal is to make onboarding as seamless as possible, and it’s great to know the training and customization help made a positive impact.

    We’re excited to have you with us and look forward to supporting your business as you continue to grow with Vagaro!

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