I’ve been with Vagaro for years and the level of support with their merchant services is disgusting. We recently had a situation where a lot of our clients were double charged. This was a situation th... See more
Company replied
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See what reviewers are saying
The Switch has been one of the best choices I've made this year. I was originally with Schedulicity for many years but was persuaded elsewhere, to a very unhelpful program. This merger is an awesome... See more
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Let me tell you, I was skeptical! I've been with a different platform for about 3 years+. It was good, however, it did not give me the reports Vagaro is capable of giving me. With Vagaro I have a chec... See more
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Customer Service was easy to reach, and quickly and ACCURATELY addressed all my questions. The app is good reports and filtering. Takes some practice to get exactly what I needed, but Customer Service... See more
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Company details
About Vagaro - US
Written by the company
Powerful tools to fuel your dreams and grow your business
Join thousands of salon, spa, and fitness businesses saving time with Vagaro's all-in-one platform. From online booking to business management, we help you scale and grow seamlessly!
Get paid instantly and securely
Enjoy transparent, low credit card processing with no hidden fees. Choose from flexible options like Tap to Pay on mobile or the sleek PayPro Mini. Vagaro’s POS system ensures quick and seamless checkouts on any device.
Optimize your time and streamline operations
Whether you run a single storefront or multiple locations, Vagaro simplifies managing employees , tracking sales, and providing advanced reporting—making your life easier every step of the way!
See what our business owners have to say
“It’s a full business solution. It does everything at a glance. All of our appointments, all of our sales, all the inventory– it’s all there.”
Kati Donati
Owner, Primp Skin Studio
Santa Rosa, CA
Simplify your business operations today
Set up your account in minutes and join over 87,000+ businesses already growing with Vagaro!
Contact info
Rosewood Drive 4430, 94588, Pleasanton, California, United States
- 9257180971
3.3
Average
162 reviews
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Reply from Vagaro - US
Thanks for the great feedback! We're happy to hear Vagaro is easy to use and that our support team has been there for you. We’re always here to help!
I have had nothing but support through…
I have had nothing but support through Vargo, step by step if needed. Grateful for a smooth operating site for not only me but my clients!!
April 12, 2025
Reply from Vagaro - US
Thank you so much! We're thrilled to hear that you've felt supported every step of the way. It's our goal to make things smooth and stress-free for both you and your clients. We’re grateful to have you with us! 🙌
Reply from Vagaro - US
Thanks so much! We’re glad you had a great experience and found it easy to use. We appreciate you! 🙌😊
Highly recommend Vagaro for Individual Providers
I researched many different options before opening my spa room and chose Vagaro for it's user friendly format; for both front & back office, and it has all the features I need to get started. The customer support has been excellent since signing up and I like that I can choose any extra features I want, so I'm not paying for options I don't need.
February 10, 2025
Reply from Vagaro - US
That’s amazing to hear! Vagaro is designed to be both flexible and user-friendly, making it easy to customize for your business needs. We're thrilled that it's been a great fit for your spa, and our support team is always here to help as you continue to grow. Wishing you much success! 💆✨
piece of sh....
piece of sh....
you have to pay for everything in total to operate your med spa with 8 nurses your payment is become $300++
for this software is way too much
March 20, 2025
Unprompted review
Reply from Vagaro - US
Vagaro's pricing is designed to scale with your business needs, offering comprehensive tools for scheduling, payments, client management, and more. If you’d like to explore ways to optimize your setup or adjust your billing, our team would be happy to assist!
Free trial is not Free
Free trial is not Free. They want you to pay $30 upfront for doing nothing. No way.
They are making money without approval
March 27, 2025
Unprompted review
Reply from Vagaro - US
When signing up for the 30-day free trial, a card is required on file for verification purposes. This may result in a temporary pending charge, but it is not an actual charge and will drop off in a few days. The trial remains free, and you will only be billed if you choose to continue after the 30 days or opt out of the free trial. You can cancel your account before the trial ends to avoid any charges.
I love the system
March 26, 2025
Reply from Vagaro - US
We're so glad to hear that! Thanks for being a part of Vagaro! 💜
Reply from Vagaro - US
Glad you're enjoying it! We love making things simple and efficient for you! 🚀
I have had such great service through…
I have had such great service through my transition of moving and setting up my salon
March 25, 2025
Reply from Vagaro - US
That’s amazing to hear! 💜 We're thrilled to have been a part of your journey and are here to support you every step of the way. Wishing you all the success in your salon! ✨💇♀️
This platform is very reasonable and…
This platform is very reasonable and does all the bells and whistles that I want it too. Very pleased and will continue to use the service.
March 19, 2025
Reply from Vagaro - US
Love to hear that! 🎉 We're thrilled Vagaro has everything you need to run your business smoothly. Thanks for being a part of the Vagaro family! 💜✨
I have been using Vagaro since opening…
I have been using Vagaro since opening my business a year and a half ago. All of features are super easy to use, from credit card processing, files storage, SOAP records, and more! I use it for my busy medical spa and have been very happy with the how efficient it is. customer service is always just a call away for help as well.
March 18, 2025
Reply from Vagaro - US
Thank you for sharing your experience! We're thrilled to hear that Vagaro has been an efficient and easy-to-use solution for your medical spa. It's great to know you're making the most of our features, and we’re always here to support you. Wishing you continued success! 💜
Vagaro Newbe!
So Far I've really enjoyed the service!! Everyone thats helped me has been so kind and patient, which I really appreciate :) :) :)
March 14, 2025
Reply from Vagaro - US
We're so happy to hear that you're enjoying the software! 😊 Our team is always here to help, and we appreciate your kind words. Thanks for being a part of Vagaro! 💜✨
I signed up to use this service from a…
I signed up to use this service from a pop-up I saw. It seemed very interesting, so I decided to give it a shot. As a startup, I was not sure which direction I wanted to take the business. After a couple weeks of sorting things out, I decided not to offer spa services anymore.
Through their contact form, I submitted a ticket to cancel the service. A little over a week later, I got billed for the new billing cycle, which I cancelled. When I called them about this, the Rep said he saw an open ticked from me and he would refund me, but he can't. He needs to submit it to management for a refund.
A few days later, I got an email from the Management team, refusing to refund me on the grounds that the request was not submitted correctly. I explained that it was confirmed that I had an open ticket about this issue, but they still refuse to refund me.
Mind you, I called them right away, when my card was charged. Horrible customer service. Buyer Beware! They will do what it takes to take your money, and then refuse to refund you. For a major company like this, it's shocking, unethical and very dishonest.
March 11, 2025
Unprompted review
Reply from Vagaro - US
Thank you for sharing your experience. You can cancel your account anytime by logging into the software and managing your subscription directly. If you have any questions about the cancellation process or need assistance with your account, our support team is available 24/7 to help.
i love it so much
i love it so much! i downloaded in July when i opened my salon and i have nothing but good things to say about it!!
March 11, 2025
Reply from Vagaro - US
That's amazing! It’s great to hear that Vagaro has been such a positive experience for you since opening your salon. Wishing you continued success! 🚀✨
I don't know what i will do without…
I don't know what i will do without -vagaro!!! i use it for my business and i absolutely recommend it to everyone who want to start their own business.
February 20, 2025
Reply from Vagaro - US
Thank you for your amazing review! We're so glad Vagaro is helping you run your business smoothly. We appreciate your recommendation and are thrilled to be a part of your success. Wishing you continued growth and success! 🚀✨
Some of the best customer service ever!
I love that they're available 24/7 via phone. Vagaro reps are routinely knowledgeable, courteous, if not downright cheerful, and capable. If they don't already have the answer, they work to find it. It's been some of the best customer service I've ever had. I'm always happy to send positive feedback directly to them per specific calls for help.
February 24, 2025
Reply from Vagaro - US
This absolutely made our day! 💜 Our 24/7 support team is always here to help, and we’re so glad you’ve had such a great experience. We truly appreciate your kind words and your support—thank you for being a part of the Vagaro community!
Vagaro is easy to use
Vagaro is easy to use, lots of help building your website. I like all the tools they offer to build your business and scheduling.
February 25, 2025
Reply from Vagaro - US
Thank you for your review! 😊 We're glad you're finding Vagaro easy to use and helpful for building your website and business. Our tools are designed to make scheduling and growth effortless! 🚀💜
jOsh!!!
Osh!!!! what a jewel!! understood me, helped me , and had patience of an Angel!!! looking forward to working with the Vagaro Team. thank you again!
February 26, 2025
Reply from Vagaro - US
We love hearing this! 💎 Josh truly is a gem! 💜 We're thrilled he was able to assist you, and we look forward to supporting you on your journey with Vagaro. Welcome to the community! 🚀
Vagaro is so easy to navigate
Vagaro is so easy to navigate! I love using this site, it is great for online booking for my guests who don't have their calendar on them, fast and easy check out, being able to keep cards on file, and awesome reports are provided. Thank you Vagaro for existing and making organization easy for me!
February 18, 2025
Reply from Vagaro - US
Thank you for your wonderful review! We're thrilled that Vagaro makes online booking, checkout, and organization seamless for you. We appreciate your support and look forward to continuing to help your business thrive! 🚀😊
The system is easy to use and navigate
The system is easy to use and navigate, and customer service is one of the best support staff I have encountered, always knowledgeable and helpful,
February 17, 2025
Reply from Vagaro - US
Glad to hear you're enjoying the system! We appreciate your feedback and are happy to know our support team has been helpful!
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