Vagaro - US Reviews 162

TrustScore 3.5 out of 5

3.3

Rosewood Drive 4430, 94588 Pleasanton, California, US


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See what reviewers are saying

Rated 1 out of 5 stars

I’ve been with Vagaro for years and the level of support with their merchant services is disgusting. We recently had a situation where a lot of our clients were double charged. This was a situation th... See more

Company replied

Rated 5 out of 5 stars

The Switch has been one of the best choices I've made this year. I was originally with Schedulicity for many years but was persuaded elsewhere, to a very unhelpful program. This merger is an awesome... See more

Company replied

Rated 5 out of 5 stars

Let me tell you, I was skeptical! I've been with a different platform for about 3 years+. It was good, however, it did not give me the reports Vagaro is capable of giving me. With Vagaro I have a chec... See more

Company replied

Rated 5 out of 5 stars

Customer Service was easy to reach, and quickly and ACCURATELY addressed all my questions. The app is good reports and filtering. Takes some practice to get exactly what I needed, but Customer Service... See more

Company replied


Company details

  1. Software Company
  2. Online Marketplace

About Vagaro - US

Written by the company

Vagaro Image
Vagaro Image

Powerful tools to fuel your dreams and grow your business

Join thousands of salon, spa, and fitness businesses saving time with Vagaro's all-in-one platform. From online booking to business management, we help you scale and grow seamlessly!

Vagaro Image

Get paid instantly and securely

Enjoy transparent, low credit card processing with no hidden fees. Choose from flexible options like Tap to Pay on mobile or the sleek PayPro Mini. Vagaro’s POS system ensures quick and seamless checkouts on any device.

Vagaro Image

Optimize your time and streamline operations

Whether you run a single storefront or multiple locations, Vagaro simplifies managing employees , tracking sales, and providing advanced reporting—making your life easier every step of the way!

See what our business owners have to say

  • “I initially joined Vagaro for booking, but continued because of Vagaro Capital. I don’t think I could have grown so fast without it.

    OC Thomas

    Owner, Rich in Flesh Tattoo

    Livermore, CA

  • It’s a full business solution. It does everything at a glance. All of our appointments, all of our sales, all the inventory– it’s all there.”

    Kati Donati

    Owner, Primp Skin Studio

    Santa Rosa, CA

  • Vagaro Image

    Simplify your business operations today

    Set up your account in minutes and join over 87,000+ businesses already growing with Vagaro!


    Contact info

    • Rosewood Drive 4430, 94588, Pleasanton, California, United States

    • 9257180971

    3.3

    Average

    TrustScore 3.5 out of 5

    162 reviews

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    Rated 5 out of 5 stars

    I was using another service only to…

    I was using another service only to find out I have to pay an exorbitant amount each month to add google tracking to my booking site. I like Vagaro for their ability to advertise my business as well as make everything easy to navigate and control.

    January 17, 2025
    Vagaro - US logo

    Reply from Vagaro - US

    Thank you for sharing your experience! It’s great to hear that Vagaro provides the tools you need to advertise your business while keeping things simple and easy to manage. We're thrilled that you’re enjoying the platform!

    Rated 5 out of 5 stars

    Great customer service.

    Great customer service.
    Easy booking

    January 15, 2025
    Vagaro - US logo

    Reply from Vagaro - US

    Thank you for your feedback! 🌟 We’re so glad you’re enjoying the easy booking process and our customer service. We’re here to keep making things simple and smooth for you! 💕

    Rated 5 out of 5 stars

    I've been a member for only a week now…

    I've been a member for only a week now and my clients and I have experienced nothing but stress relief as all of our sessions are easily scheduled by myself or them, tracked & viewed by myself or the client, and so much more. As someone who tracked everything in regard to client sessions, billing, and more within Google Sheets, this has been a life and time saver. For any questions I've had, support has been quick to reply to and do so in a professional manner! So far, the tutorials have been great and have allowed me to feel confident in all areas. Super excited for the continued growth and opportunities while using Vagaro.

    January 13, 2025
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    Reply from Vagaro - US

    Thank you for sharing your experience! We’re happy that Vagaro has brought ease and efficiency to your scheduling and tracking process. It’s great that our support team and tutorials have helped get you started. We’re excited to be part of your journey and look forward to supporting your continued growth and success!

    Rated 5 out of 5 stars

    WELL WORTH IT!

    Was using SnapAppointments for several years. Then when I had an issue, Customer Support Ghosted me and after 3 months of trying to get ahold of them, I decided to try Vagaro. They were more $$ but in the end WELL WORTH IT! Best of all, Customer Support is VERY attentive and responsive. You get what you pay for!

    January 2, 2025
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    Reply from Vagaro - US

    We appreciate your feedback and are glad you found a solution that works better for you. We value our customers and strive to provide excellent support. We will consider your input as we continue to improve our services!

    Rated 5 out of 5 stars

    I love Vagaro

    I love Vagaro, I am an owner operator and it takes care of so much of the work for me. My clients love the ease of the app and the customer services is awesome.

    December 26, 2024
    Vagaro - US logo

    Reply from Vagaro - US

    We are so happy to hear you are enjoying Vagaro! We appreciate your kind words about our app and customer service. We strive to make managing your business easier and are glad to hear it's working for you.

    Rated 5 out of 5 stars

    Very affordable for a small business

    Very affordable for a small business. Functionality fits our business model very well, scheduling services, tracking sessions, checkout is easy. Product inventory in-put, tracking, online purchasing, very user-friendly.

    December 19, 2024
    Vagaro - US logo

    Reply from Vagaro - US

    Thank you for your positive feedback. We are delighted to hear that our product meets your business needs and that you find it user-friendly. We appreciate you sharing with us and will continue to strive for excellence!

    Rated 5 out of 5 stars

    Vagaro is such an excellent one stop…

    Vagaro is such an excellent one stop platform for a licensed acupuncturist who can manage scheduling, billing, receiving payments, and even creating a patient intake chart.

    December 18, 2024
    Vagaro - US logo

    Reply from Vagaro - US

    We appreciate your kind words and are thrilled to hear that Vagaro has been such a valuable tool for your practice. We strive to provide a comprehensive platform that simplifies your daily operations, and we're glad to hear that we're meeting your needs.

    Rated 5 out of 5 stars

    Mistakes were made.

    First, to tell on on ourselves...we tried Booksy for a change. TERRIBLE Mistake. Vagaro owns the game, we far more efficient than most booking systems. We can keep track of our clients, search information and book from their devices. We are here to stay!

    December 11, 2024
    Vagaro - US logo

    Reply from Vagaro - US

    Thank you for your kind words and for sharing your experience. We appreciate your feedback and are glad to hear that you find Vagaro to be a valuable tool for your business.

    Rated 5 out of 5 stars

    Love this booking system

    I have been using Vagaro for a few years and I love everything about especially the simplicity to book my clients.

    December 3, 2024
    Vagaro - US logo

    Reply from Vagaro - US

    Thank you for your wonderful words! We're thrilled you've had a positive experience with our platform. We appreciate your feedback and are committed to providing our users with a simple and efficient booking experience.

    Rated 5 out of 5 stars

    Vagaro is worth it!

    I Own/operate a Day spa with multiple 1099 contractors. The app based software is prefect for all our needs. With the Vagaro community it is easy to advertise and run specials, even my Contractors can do it themselves.

    November 18, 2024
    Vagaro - US logo

    Reply from Vagaro - US

    Thank you for your kind words and for sharing your positive experience with our software. We're thrilled to hear that our app is meeting your needs and that you find the Vagaro community helpful for advertising and running specials. We appreciate your feedback and will continue to strive for excellence.

    Rated 5 out of 5 stars

    So far so good

    November 11, 2024
    Vagaro - US logo

    Reply from Vagaro - US

    We're thrilled to hear you're having a positive experience so far!

    Rated 5 out of 5 stars

    Setting up my account was super easy…

    Setting up my account was super easy and customer support is great!

    October 15, 2024
    Vagaro - US logo

    Reply from Vagaro - US

    We appreciate you taking the time to share your positive experience. We're thrilled to hear that you found the account setup process easy and that our customer support team was helpful.

    Rated 5 out of 5 stars

    Customer Service was easy to reach, and quickly and ACCURATELY addressed all my questions

    Customer Service was easy to reach, and quickly and ACCURATELY addressed all my questions. The app is good reports and filtering. Takes some practice to get exactly what I needed, but Customer Service was quick and easy to work with. Listened, didn't waste my time with marketing (I'm sorry for blah blah) like some companies, simply helped me learn how the software can provide me the exact information I needed.

    October 10, 2024
    Vagaro - US logo

    Reply from Vagaro - US

    We appreciate your kind words and are glad to hear that you found our customer service team helpful and efficient. We strive to provide our customers with the best possible support experience, and we're pleased that you were able to quickly learn how to use the app to get the information you needed.

    Rated 5 out of 5 stars

    As a franchisor I'm able to monitor…

    As a franchisor I'm able to monitor multiple locations volumes and run reports to stay on top of stats. My location platform is also very easy to use. The support staff is always quick to respond when I call in for assistance. Great group of people.

    October 9, 2024
    Vagaro - US logo

    Reply from Vagaro - US

    We appreciate your kind words and are thrilled to hear about your positive experience with our platform. We are committed to providing our franchisees with the tools and support they need to succeed.

    Rated 5 out of 5 stars

    Vagaro is much more than an appointment app

    I love that I can do so many things with Vagaro. It is more than an appointment app. Especially when you specialize in more than one service. Creating specialized intake forms is the greatest!!!!

    September 29, 2024
    Vagaro - US logo

    Reply from Vagaro - US

    We are delighted to hear that you find Vagaro to be a valuable tool for your business. We appreciate your feedback and are glad you find the form feature particularly helpful.

    Show reviews in all languages. (162 reviews)

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