I’ve been with Vagaro for years and the level of support with their merchant services is disgusting. We recently had a situation where a lot of our clients were double charged. This was a situation th... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I’ve been with Vagaro for years and the level of support with their merchant services is disgusting. We recently had a situation where a lot of our clients were double charged. This was a situation th... See more
Company replied
The Switch has been one of the best choices I've made this year. I was originally with Schedulicity for many years but was persuaded elsewhere, to a very unhelpful program. This merger is an awesome... See more
Company replied
Let me tell you, I was skeptical! I've been with a different platform for about 3 years+. It was good, however, it did not give me the reports Vagaro is capable of giving me. With Vagaro I have a chec... See more
Company replied
Customer Service was easy to reach, and quickly and ACCURATELY addressed all my questions. The app is good reports and filtering. Takes some practice to get exactly what I needed, but Customer Service... See more
Company replied
Written by the company
Join thousands of salon, spa, and fitness businesses saving time with Vagaro's all-in-one platform. From online booking to business management, we help you scale and grow seamlessly!
Enjoy transparent, low credit card processing with no hidden fees. Choose from flexible options like Tap to Pay on mobile or the sleek PayPro Mini. Vagaro’s POS system ensures quick and seamless checkouts on any device.
Whether you run a single storefront or multiple locations, Vagaro simplifies managing employees , tracking sales, and providing advanced reporting—making your life easier every step of the way!
“It’s a full business solution. It does everything at a glance. All of our appointments, all of our sales, all the inventory– it’s all there.”
Kati Donati
Owner, Primp Skin Studio
Santa Rosa, CA
Set up your account in minutes and join over 87,000+ businesses already growing with Vagaro!
Rosewood Drive 4430, 94588, Pleasanton, California, United States
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was using another service only to find out I have to pay an exorbitant amount each month to add google tracking to my booking site. I like Vagaro for their ability to advertise my business as well as make everything easy to navigate and control.

Reply from Vagaro - US
I've been a member for only a week now and my clients and I have experienced nothing but stress relief as all of our sessions are easily scheduled by myself or them, tracked & viewed by myself or the client, and so much more. As someone who tracked everything in regard to client sessions, billing, and more within Google Sheets, this has been a life and time saver. For any questions I've had, support has been quick to reply to and do so in a professional manner! So far, the tutorials have been great and have allowed me to feel confident in all areas. Super excited for the continued growth and opportunities while using Vagaro.

Reply from Vagaro - US
Was using SnapAppointments for several years. Then when I had an issue, Customer Support Ghosted me and after 3 months of trying to get ahold of them, I decided to try Vagaro. They were more $$ but in the end WELL WORTH IT! Best of all, Customer Support is VERY attentive and responsive. You get what you pay for!

Reply from Vagaro - US
I love Vagaro, I am an owner operator and it takes care of so much of the work for me. My clients love the ease of the app and the customer services is awesome.

Reply from Vagaro - US

Reply from Vagaro - US
Very affordable for a small business. Functionality fits our business model very well, scheduling services, tracking sessions, checkout is easy. Product inventory in-put, tracking, online purchasing, very user-friendly.

Reply from Vagaro - US
Vagaro is such an excellent one stop platform for a licensed acupuncturist who can manage scheduling, billing, receiving payments, and even creating a patient intake chart.

Reply from Vagaro - US
First, to tell on on ourselves...we tried Booksy for a change. TERRIBLE Mistake. Vagaro owns the game, we far more efficient than most booking systems. We can keep track of our clients, search information and book from their devices. We are here to stay!

Reply from Vagaro - US
I have been using Vagaro for a few years and I love everything about especially the simplicity to book my clients.

Reply from Vagaro - US
I Own/operate a Day spa with multiple 1099 contractors. The app based software is prefect for all our needs. With the Vagaro community it is easy to advertise and run specials, even my Contractors can do it themselves.

Reply from Vagaro - US
Setting up my account was super easy and customer support is great!

Reply from Vagaro - US
Customer Service was easy to reach, and quickly and ACCURATELY addressed all my questions. The app is good reports and filtering. Takes some practice to get exactly what I needed, but Customer Service was quick and easy to work with. Listened, didn't waste my time with marketing (I'm sorry for blah blah) like some companies, simply helped me learn how the software can provide me the exact information I needed.

Reply from Vagaro - US
As a franchisor I'm able to monitor multiple locations volumes and run reports to stay on top of stats. My location platform is also very easy to use. The support staff is always quick to respond when I call in for assistance. Great group of people.

Reply from Vagaro - US
I love that I can do so many things with Vagaro. It is more than an appointment app. Especially when you specialize in more than one service. Creating specialized intake forms is the greatest!!!!

Reply from Vagaro - US
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.