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Rated 5 out of 5 stars

I recently shopped at a Valco store and I’m really impressed! They have a fantastic variety of headphones with a top quality, so there’s something for everyone.

Rated 5 out of 5 stars

I bought the VMK25 in June '24 because I had long looked for really good headphones with a clear and professional sound. And that's exactly what I got!! Tongue in cheek marketing mixed with truly exem... See more

Rated 4 out of 5 stars

Good sound and stylish appearance. Bass and high sounds are well distinguished. So a great combination. Excellent battery life. One star left for the following reasons: 1. A noise canceling is only... See more

Rated 5 out of 5 stars

The headphones were a birthday present from my parents. Best I've ever had. Great sound and super comfortable. 10/10 I recommend buying them! A while later I got another little envelope from the co... See more

Company details

  1. Home Audio Store
  2. Hi-fi shop

Written by the company

Valco is a Finnish headphone and audio company. We make noise cancelling headphones, wireless earbuds, and Bluetooth speakers that are designed to be repaired, not replaced. In an industry where most products are built to last exactly until the warranty expires, we offer a repair service that works even after warranty. If your headphones break, we fix them. If you sit on them drunk, we fix them. If your dog chews the headband, we fix them. Our product range includes the VMK25.2 wireless ANC headphones with interchangeable magnetic covers, the VMK15 noise cancelling earbuds, NL25 wireless earbuds, and Nordell Bluetooth speakers. All our headphones use Qualcomm top of the line chipsets and audio tuning is done by famous sound engineer Jasse Kesti, who uses high-end reference headphones as his benchmark rather than whatever the competition is doing. The result is studio-level sound quality at a price that does not require you to sell a kidney. Our company name comes from a spectacularly failed government-funded TV tube factory from the 1970s that burned through a billion Finnish marks of taxpayer money before collapsing. We kept the name as a reminder of what happens when politicians try to run a business. We are a small indie company making headphones, speakers, and funding a Death Star one purchase at a time. Unlike large corporations, our CEO actually answers emails and has been known to go out for a beer with customers. Free shipping on all orders. 30-day returns. Repair service available throughout the product lifecycle. Every purchase funds 0.000001% of our Death Star. Thank you for your service.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I used to have Sony WH-1000XM3…

I used to have Sony WH-1000XM3 headphones. My friend Dimi had Valco VMK20 hp which looked cool so I ordered VMK25 for myself to have a better model than he. Old Sony’s I gave to my husband. Unjudged review (my daughter) compared Sony vs. Valco and guess who won. I ordered VMK25 to my daughter too!

October 30, 2023
Rated 5 out of 5 stars

Total fan here from this company

Total fan here from this company. I have regular contact, customer Service is great. Sometimes the delivery times are a bit higher, but since this is a startup with fastastic products, I can live with it Very good.
So, if you want a great product for an excellent price and are willing to wait, you're at the right place.

November 23, 2023
Rated 5 out of 5 stars

Headphone Repair Service

I sent my headphones in for repair and apparently they were beyond hope because my dog used them as a chew toy. The Valco team awesome as they are sent me a new pair without any extra cost or comment. Thank you so much again, you are amazing. <3

November 22, 2023
Rated 5 out of 5 stars

Valco recommended!!

Good customer service, good products. I'm pretty sure my next headphones will also be Valco, unless they'r price start to skyrocket!

November 21, 2023

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