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See what reviewers are saying

Rated 5 out of 5 stars

I recently shopped at a Valco store and I’m really impressed! They have a fantastic variety of headphones with a top quality, so there’s something for everyone.

Rated 5 out of 5 stars

I bought the VMK25 in June '24 because I had long looked for really good headphones with a clear and professional sound. And that's exactly what I got!! Tongue in cheek marketing mixed with truly exem... See more

Rated 4 out of 5 stars

Good sound and stylish appearance. Bass and high sounds are well distinguished. So a great combination. Excellent battery life. One star left for the following reasons: 1. A noise canceling is only... See more

Rated 5 out of 5 stars

The headphones were a birthday present from my parents. Best I've ever had. Great sound and super comfortable. 10/10 I recommend buying them! A while later I got another little envelope from the co... See more

Company details

  1. Home Audio Store
  2. Hi-fi shop

Written by the company

Valco is a Finnish headphone and audio company. We make noise cancelling headphones, wireless earbuds, and Bluetooth speakers that are designed to be repaired, not replaced. In an industry where most products are built to last exactly until the warranty expires, we offer a repair service that works even after warranty. If your headphones break, we fix them. If you sit on them drunk, we fix them. If your dog chews the headband, we fix them. Our product range includes the VMK25.2 wireless ANC headphones with interchangeable magnetic covers, the VMK15 noise cancelling earbuds, NL25 wireless earbuds, and Nordell Bluetooth speakers. All our headphones use Qualcomm top of the line chipsets and audio tuning is done by famous sound engineer Jasse Kesti, who uses high-end reference headphones as his benchmark rather than whatever the competition is doing. The result is studio-level sound quality at a price that does not require you to sell a kidney. Our company name comes from a spectacularly failed government-funded TV tube factory from the 1970s that burned through a billion Finnish marks of taxpayer money before collapsing. We kept the name as a reminder of what happens when politicians try to run a business. We are a small indie company making headphones, speakers, and funding a Death Star one purchase at a time. Unlike large corporations, our CEO actually answers emails and has been known to go out for a beer with customers. Free shipping on all orders. 30-day returns. Repair service available throughout the product lifecycle. Every purchase funds 0.000001% of our Death Star. Thank you for your service.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

VALCO headphones VMK19

Quick answers to questions from customer service and fast delivery. Recommending if you don’t appreciate disposable coulture, instead want quality and possibility to fix and replace parts. Amazing sound, definetly 5 stars worth.

November 14, 2023
Rated 5 out of 5 stars

Sunds good ;-)

Valco simply sends what is ordered.
And in a reasonable time. The fact that there are no shipping costs is very convenient.

November 15, 2023
Rated 5 out of 5 stars

Perfect Replacement Service

My product arrived broken, but once I contacted the customer service, they took care of everything. They sent me a label to ship my package, checked whether my product was actually broken and then send me replacement (this does work!).

November 9, 2023
Rated 4 out of 5 stars

Almost perfect

For a five star rating there is something missing. But i don't know what it is. So thats why i am giving only four star. Almost perfect. Something to do with anti-noise feature.

October 31, 2023
Rated 4 out of 5 stars

Excellent value for money

Excellent value for money. I would prefer the cups to be just a bit bigger, for my ears to fit properly inside. It hasn’t been a problem so far, 12 hours flight was comfortable enough wearing these.

October 31, 2023
Rated 4 out of 5 stars

Good sound and stylish appearance

Good sound and stylish appearance. Bass and high sounds are well distinguished. So a great combination. Excellent battery life.
One star left for the following reasons:
1. A noise canceling is only moderately good. 2. The headphones do not automatically turn off when you remove them from your ears. 3. They are quite hot on your head when you watch TV for a long time.

October 30, 2023

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