Valentique Shop Reviews 

252
TrustScore 1 out of 5

1.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 249 reviews, most reviewers were let down by their experience overall. Many customers reported receiving products that were not what they ordered, often described as cheap, plastic, and non-functional. Reviewers faced significant challenges contacting the company, with emails ignored or undeliverable, and phone numbers often unresponsive. The refund process was a major point of contention, as people often had to return incorrect items to China at their own significant expense, sometimes exceeding the product's value, or were denied refunds entirely. Furthermore, the cost of these low-quality items was often perceived as disproportionately high, leading many to feel they had overpaid.

What people talk about most

Product

Customers had negative experiences with product, consistently reporting that what they received was... See more

Order

Consumers report significant dissatisfaction with their orders, frequently receiving items that are not what... See more

Refund

Clients share negative opinions on refund, with many reviewers finding it impossible to get their money back... See more

Customer communications

Reviewers express significant frustration regarding contact with the company, consistently reporting an... See more

Price

Users describe negative interactions with price, reporting that the items received were cheap replicas or not... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Avoid at all costs. Ordered painless blood sugar monitor delivered cheap pulsemeter. Failed to reply to numerous emails and unanswered calls then bombard you with emails trying to sell you more item... See more

Rated 1 out of 5 stars

valentique-shop this is a scam this company send you a WiFi extender and not the WiFi roaming system advertised. They will not correspond withe you as they have disabled the email address and the tele... See more

Rated 1 out of 5 stars

Have continually tried to request my correct order item from them but only receive sporadic emails, requesting more info, some of which I have already given. Most of my emails to them seem to be ign... See more

Rated 1 out of 5 stars

your DiabeCheck blood sugar tester. No a cheap and very nasty o2 reader not blood sugar monitor, This British firm, YES RIGHT need closing down I paid £25 plus postage for a piece of crap DO NOT ORDE... See more


1.1

Bad

TrustScore 1 out of 5

252 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.1

All reviews

(252)

252 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

CONMEN AND THIEVES DON’T ORDER FROM THEM

If I could have given them nil star I would have. These people are nothing but con artists. I ordered two roamifi units for around £29.00. These THIEVES gladly took my money. They didn’t provide any tracking information only an order number. When I emailed them it took over a week for them to get back to me. I answered all their questions and they asked the same questions over a period of several weeks. They give the impression THEY CARE BUT the questions they ask you can tell they don’t. INSTAGRAM should stop advertising their services. PLEASE DON’T BUY FROM THEM THEY’RE CONMEN AND THIEVES WHO WILL STEAL YOUR HARD EARNED CASH

March 26, 2026
Unprompted review
Rated 1 out of 5 stars

DON'T BUY FROM THIS OUTFIT!!

DON'T BUY FROM THIS OUTFIT!!
I placed an order on 15/04/2026 for 2 items at a cost of £28.90 with no receipt or details of return address. At the end of April I emailed them for the return address and was told the had to be returned within 14 days, subsequent conversations said that I could return them at my expense and then they would refund my money, the return address was in China comprising 5/6 lines which would defie recognition and cost me £19.50. My card company cannot help as I must give them proof of postage and then they will refund my money after 15 days BUT not including the postage!!

May 1, 2026
Unprompted review
Rated 1 out of 5 stars

This company is useless

This company is useless. They trade on internet under different trading names. My first order that I made was not the item I ordered, they made many threats of legal action against me which cannot be enforced under UK law. Because they use many trading names I ordered the item I wanted and they sent me the same wrong item. DO NOT TRUST this business

May 16, 2026
Unprompted review
Rated 1 out of 5 stars

Scam

Scam, blatant and follows the usual format of- you buy, they send the wrong and much cheaper product but to get a refund you must send the item back to China tracked. The cost is higher than the value of their sent item so you cut your losses and throw their items away and they get your money.
I am trying to find a way to get this in to someone who will take action and close this lot down. Whatever, don't buy anything.

May 8, 2026
Unprompted review
Rated 1 out of 5 stars

Do not order anything from this…

Do not order anything from this company. Out and out fraudsters - like others I stupidly ordered what was advertised as a blood sugar monitor - in fact ordered two! - received cheap plastic oximeters which did not work. Trying to get my money back from them is useless - complained after I received the items - they told me I was outside of the return/refund policy. BEWARE!

April 23, 2026
Unprompted review
Rated 1 out of 5 stars

Valentique Shop⁠� is simply a scam

Valentique Shop⁠� is simply a scam. My order worth almost €30 ended up in the trash, because customer service only offered either a 25% refund or the option to return the item at my own expense to… China and then wait for my money back. The product has absolutely nothing to do with what I ordered, yet the agent keeps insisting it’s the same item. I hope nobody ever buys anything from this godforsaken store.

April 29, 2026
Unprompted review
Rated 1 out of 5 stars

I didn’t want to put any stars because…

I didn’t want to put any stars because they deserve it, I order something on line for nearly a month it didn’t arrive and when it did it was something completely different, I emailed them and they said they upgraded the item which it’s absolutely bs because you could buy the “upgraded “ in a Poundland shop, bare in mind that I’ve been asking for my refund and I wanted to return the item they send an address which did not make any sense that even the post office couldn’t understand or find the place so I emailed them again and now this woman Vivian replied that the time frame for my refund it’s now gone , over can’t get it again baring in mind that I have been asking them for nearly a month for an address and my refund, can this company be checked out so they can stop scamming other people please, it’s so unfair to be treated like that, so I said at the beginning I wish there was a minus star to give them, they are absolutely horrible, disgusting people as I’m reviewing I can’t put stronger words to give them.
Z
MINUS ZERO STARS FROM ME

April 27, 2026
Unprompted review
Rated 1 out of 5 stars

Ripped off by scammer

I saw an advert for a Streaming device and purchased the item. When it arrived, it was not as advertised but was a Google Chromecast. I complained to the seller and pointed out that I was not satisfied with my purchase. Their advert states that, if not 100% satisfied, a full refund would be given. When I requested a refund and after numerous emails, I was told that I would have to return the item, at my expense, to their " only" warehouse which is in China. I have read many reviews regarding this company and wish I had done so before getting involved with them. It seems that they are doing the same thing with all their customers. They are not a legitimate trader and are scamming customers. My advice is DO NOT GET INVOLVED WITH THIS COMPANY. They seem to be trading under numerous names.

May 8, 2026
Unprompted review
Rated 1 out of 5 stars

Keep well away

Keep well away. I placed a order. I was sent a cheap item nothing like what i ordered. Then kept saying its been updated. But it was nothing like what i ordered, what they did send i could by for less than half ths price i paid. Even though i contacted them immediately after it arrived. After finding a email address. Each time it took them 5 days to reply. 4 tomes they said it was a updated version. But it was a totally different item. Then they offered me 10% so £4 back. Or return for a full refund, but it had to go to china at my cost. Even though the item came from the UK. Then they said it was now over 14 days. So out of time, even though i was in touch from day 1. So they just want your money. So keep well away. Be warned, you want get what you paid for.

April 16, 2026
Unprompted review
Rated 1 out of 5 stars

Horrendous

That is being kind of. If there were negative stars that is what I would send . They sent completely the wrong product, and having read other reviews it seems that is what they are doing all the time. What they sent me could be bought on Amazon for £5.00 . My advice don’t touch them . You’ll regret it 😡😡

May 1, 2026
Unprompted review
Rated 1 out of 5 stars

Fake goods received

Fake goods received, they item I ordered was not what I received, I ordered a diabetic finger monitor, that had 3 functions one of which was the mml ( the most important one). The cheap knock off i received only had two functions and NOT the important one. They said i could return it to a an address in chins with 14 days of delivery for a refund even though they have an address in London. FAKE FAKE FAKE ... DO NOT BUY FROM THESE SCAMMERS.

April 17, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered what was advertised no needle…

I ordered what was advertised no needle blood glucose monitors, what I received was 3 cheap pulse/oximeters at a cost of £43.90. On complaining to the company they told me I had received the correct item but in a different packaging. Not the case. After several correspondences via e mail,they offered only 10% refund and keep the items I received,which are of no use to me, or return them at an estimated cost of 25 Euro, just throwing more money away. Be very wary of ordering from this company,

March 31, 2026
Unprompted review
Rated 1 out of 5 stars

Wrong item received

Ordered a blood glucose monitor but received a pulse oximeter. Should have checked reviews before committing to purchase. They don’t seem to know the difference, which could be dangerous for medical devices.

April 25, 2026
Unprompted review
Rated 1 out of 5 stars

This company is a SCAM !!!

This company is a SCAM !!!! .
Products are not what they claim you have purchased.i strongly advise DO NOT BUY anything from this app .
You send emails and they dont even have the dignity to replay so STAY CLEAR !!!!

April 25, 2026
Unprompted review
Rated 1 out of 5 stars

Obvious scam

This is very obviously a scam and, like so many reviews here I ordered a blood glucose meter but received a pulse oxymeter. They were very unhelpful and eventually offered me 10 % refund. I complained to PayPal who gave me an immediate full refund. I'm astonished that Facebook allows scammers like this to advertise on their website. I shall no longer be buying anything that is advertised on Facebook.

April 28, 2026
Unprompted review
Rated 1 out of 5 stars

No option to rate 0

No option to rate 0

Ordered a DiabCheck to monitor sugar without finger prick. Just now received a Pulse Oximeter which I did not order and do not need. Unable to send an email to them. Obviously a scam

April 24, 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look