Order was placed with a delivery date of Friday June 12th and we secured help for the following day based upon the information provided. No delivery was made and upon contacting the delivery fir... See more
Company replied
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Order was placed with a delivery date of Friday June 12th and we secured help for the following day based upon the information provided. No delivery was made and upon contacting the delivery fir... See more
Company replied
Liaison & advice was excellent. Soil is of a very good quality. Only minor issue, we advised that driveway sloped, picture was requested & provided. Confirmed by Valley as OK. However delivery drive... See more
Company replied
Ordered 750kg of top soil seven days ago. Got an email on Friday night saying it would be delivered by Pallet Ways rather than Valley themselves per their receipt. There was no tracking information gi... See more
Company replied
Pleasant delivery guy. V rapid delivery time. Looks like good soil with a good amount of fibrous material and nice and dark. No rubbish or plastic in it u like the bags of compost available at diy s... See more
Company replied
The UK’s Number one Top soil specialist with 5 grades to choose from! We provide premium quality bagged topsoil and bark to Wholesale, Trade and Public in the form of Small bags and bulk bags. Our topsoil, bark, turf and aggregates are available to collect from us in-store if you’re working against the clock. We are conveniently located in the heart of England in Birmingham, West Midlands – within 5 miles of both the M40 and M42.
2 Hollywood Lane, B47 5PP, Birmingham, United Kingdom
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Easy to order and order delivered on estimated date, to the place I wanted.
An email to confirm the delivery date would have been appreciated but other than that no complaints

Reply from Valley Contractors - Turf & Topsoil
The whole process from ordering through to delivery of topsoil was simple and straightforward and worked very well.

Reply from Valley Contractors - Turf & Topsoil
Delivered early, so didnt need to arrange alternate instructions. Put neatly on drive

Reply from Valley Contractors - Turf & Topsoil
Great product a good price and excellent delivery service. Cannot fault.

Reply from Valley Contractors - Turf & Topsoil
Really quick delivery, compost was really good, super fine texture. Great overall

Reply from Valley Contractors - Turf & Topsoil
Delivery to rear of garden via pallet trolley- excellent friendly service.

Reply from Valley Contractors - Turf & Topsoil
As ordered great quality, arrived on time and would definitely recommend

Reply from Valley Contractors - Turf & Topsoil
A very good website explained the products on offer, ordering was easy followed by excellent communication. The quality of the soil is fantastic!

Reply from Valley Contractors - Turf & Topsoil
Website easy to use, including picking day for delivery. Delivery as promised. Good clean compost.
Very happy, thanks.

Reply from Valley Contractors - Turf & Topsoil
Ordered a builders bag of compost & a bag of landscape bark. They both look good quality. The woman delivering them was friendly & helpful , leaving them where I wanted them. Thank you

Reply from Valley Contractors - Turf & Topsoil
Delivered as per spec and dropped in the right place. Pity there’s no bag and pallet collection though.

Reply from Valley Contractors - Turf & Topsoil
Ordered the best quality topsoil.Looks good,no stones . Can't wait to plant up & see results.
Delivery as specified.Driver friendly and efficient .Only £15 delivery .
No problems .Definately use again

Reply from Valley Contractors - Turf & Topsoil
Ordered 2 pallets of turf. Delivered fast and are great quality!

Reply from Valley Contractors - Turf & Topsoil
Soil looks good, too cold to use at the moment.
Only issue is I have to accept that if there's an issue with the delivery I'm the one who takes the hit... and there is no notification of when it is going to arrive. This could turn out bad.
Unfortunately, the response to this did not address my observation.

Reply from Valley Contractors - Turf & Topsoil
Reasonable pricing, beautiful rich topsoil, delivered quickly and by helpful, accommodating driver

Reply from Valley Contractors - Turf & Topsoil
Ordered the turf and it was delivered the next day. !! Fabulous quality,lush and green … top class thank you x

Reply from Valley Contractors - Turf & Topsoil
Professional service from start to finish. Coupled with this, a good price and excellent product made this the perfect transaction.

Reply from Valley Contractors - Turf & Topsoil
Delivery driver went above and beyond to position our goods with limited pallet truck resource. Deserves a better powered pallet truck for his job.

Reply from Valley Contractors - Turf & Topsoil
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