Val-U-Computers.couk Reviews 

1,840
•
TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

There were bumps and delays, but the team was brilliant, managed a next day delivery of my order with an equal alternative when it was not possible to order my original choice. Kurtis you a goat

Rated 4 out of 5 stars

Excelllent customer service. We noticed a small crack in the bottom panel. A quick phone call led to an exchange and within twenty four hours we received a really good laptop with very little evidence... See more

Rated 5 out of 5 stars

Ordered a Dell Latitude D630 with windows XP as I needed to run old 16 bit amateur radio programmes. The laptop came beautifully packed and in like new condition together with back up CD and driver... See more

Rated 4 out of 5 stars

Hinge screw loose, leading to screen wobbling when opened, immediately after delivery. Was going to return, however on closer inspection, I tightened rear screw to solve problem. Was disappointed that... See more

Company details

  1. Computer Hardware Manufacturer
  2. also in
  3. Computer and Accessories Store
  4. Computer Repair Service
  5. Computer Store

Written by the company

Val-U-Computers has been trading for 30 YEARS. We supply cheap, refurbished laptops from £99 by DELL, HP & Lenovo. Discounts for quantity, existing customers and trade Next day and weekend delivery available 14 day money back guarantee. Most laptops despatched using the award winning courier, Interlink Express, who provide a timed delivery service We specialise in supplying laptops with serial and parallel ports to engineers. Proud to have one of the best ratings in the industry for many years but we are not resting on our laurels, we are constanting trying to improve what we do. Customer satisfaction is our success.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(1,840)

21 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product

Great product, exactly as described - in mint condition.
Excellent service, delivered ahead of schedule !!

May 16, 2022
Rated 5 out of 5 stars

Great little Dell laptop arrived very…

Great little Dell laptop arrived very well-packed and - most importantly - with Windows XP installed. This will be travelling around sundry building sites with me so the packaging will be very useful.

After my last laptop died, I was thrilled to discover that I could still get a replacement. I have tried more modern design software, but cannot find anything better - hence the need for XP.

April 29, 2022
Rated 2 out of 5 stars

Product information is incorrect

After specifically choosing a laptop that had an internal DVDRW optical drive, we were very disappointed when it arrived and we couldn't see any place to insert discs. Upon phoning Val-U-Computers I was told that the model we ordered (Dell Latitude 5480) is too new to have an optical drive and the information on the website must have been a typo.
Having done much online research and waiting a week for delivery only to be so disappointed is a real let down. Val-U-Computers has emailed a free return label and promised a full refund.

April 6, 2022
Rated 5 out of 5 stars

Full marks for good service

I have used Val-U-Computers three times now and am very impressed with their support, willingness to go the extra mile and information. In particular, Curtis has been particularly helpful. I will use them whenever I need computer tech advice.

March 5, 2022
Unprompted review
Rated 5 out of 5 stars

bought my laptop there a year ago and…

bought my laptop there a year ago and it was excellent service then and still is a year later when i had to ring and ask for help re antivirus.. spoke to Kurtis who was patient and so helpful.. saved me money and time and worry.. thanks guys!!

March 4, 2022
Unprompted review
Rated 5 out of 5 stars

Lovely laptop

Lovely skinny, swanky laptop (lenovo T460), all working great and looking good - can't believe how much better the screen is than my old T410! Excellent value, great service.

March 2, 2022
Rated 5 out of 5 stars

Excellent!

Excellent, quick service. Laptop arrived in the condition described. This is the second time I've used Val-U-Computers and will use them again

February 17, 2022
Rated 5 out of 5 stars

Great services and laptops

I am very old customer of Val-U-Computers and all the time they have provided great laptops and services. I can trust and recommend Val-U-Computers. Thanks, Ram

February 13, 2022
Rated 4 out of 5 stars

Great product but communication as to…

Great product but communication as to delivery poor waited 7 days to hear something emails not replied until asked for money back then it came next day said they had been awaiting a battery
Delivery was very very poor for a laptop just dumped by my door for anyone to take
Should have been at least a signed for

February 10, 2022

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