arrive open the package and the laptop looked in superb condition like new,very pleased . would highly recommend this company.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excelllent customer service. We noticed a small crack in the bottom panel. A quick phone call led to an exchange and within twenty four hours we received a really good laptop with very little evidence... See more
Ordered a Dell Latitude D630 with windows XP as I needed to run old 16 bit amateur radio programmes. The laptop came beautifully packed and in like new condition together with back up CD and driver... See more
Hinge screw loose, leading to screen wobbling when opened, immediately after delivery. Was going to return, however on closer inspection, I tightened rear screw to solve problem. Was disappointed that... See more
Company details
Written by the company
Val-U-Computers has been trading for 30 YEARS. We supply cheap, refurbished laptops from £99 by DELL, HP & Lenovo. Discounts for quantity, existing customers and trade Next day and weekend delivery available 14 day money back guarantee. Most laptops despatched using the award winning courier, Interlink Express, who provide a timed delivery service We specialise in supplying laptops with serial and parallel ports to engineers. Proud to have one of the best ratings in the industry for many years but we are not resting on our laurels, we are constanting trying to improve what we do. Customer satisfaction is our success.
Contact info
UNIT 16 AYLSHAM INDUSTRIAL ESTATE, NR11 6SS, Norwich, United Kingdom
- 01603 722768
- sales@valucomputers.co.uk
- valucomputers.co.uk
4.6
Excellent
2K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Order quickly processed and delivered
Order quickly processed and delivered. Computer runs amazing for refurbished. Highly recommend
March 25, 2026
arrive open the package and the laptop…
arrive open the package and the laptop looked in superb condition like new,very pleased . would highly recommend this company.
March 25, 2026
Very helpful technical support
Very helpful technical support, small mistake on delivery quickly corrected.
March 13, 2026
Buy your next computer
It’s a very easy and simple to purchase process and delivery is the same
It’s my 3rd computer from Value No problems
March 20, 2026
Items delivered the same day
Items delivered the same day, excellent service and exactly what I ordered
March 18, 2026
Rapid delivery and great price
Rapid delivery and great price
Not sure if parts actually new though as had paint spatters on the power pack
March 5, 2026
Great service and helpful staff.
February 20, 2026
Ordered computer laptop on the 13th…
Ordered computer laptop on the 13th jam26 but still haven't received laptop I would be careful in the future about ordering from them I have tried contacting them by email no reply and no one answering the phone and no refund received
January 13, 2026
I'm absolutely pleased with my…
I'm absolutely pleased with my purchase. The laptop matched the description perfectly and arrived in pristine condition. The delivery was impressively quick, and the packaging ensured the item was well-protected. Although I might have found a similar product at a lower price elsewhere, I'm cautious about offers that appear overly tempting.
December 18, 2025
Unprompted review
Excellent products and Brilliant service.
I had a problem when the Laptop I ordered was the wrong one. I called VALU-computers and they immediately dispatched a different one and arranged for the delivery guy to collect the unwanted one (Free of Charge). I have had several refurbished Laptops from this firm and they have all been excellent with service second to none. They are a firm you can trust.
December 8, 2025
First class service
First class service - Again! I have used Val-u-computers before and would not hesitate to use them again. I am very pleased with my new laptop which arrived in record time - less than 48 hours after ordering. Very well packaged. I would thoroughly recommend them. Well done and thank you
December 10, 2025
Good Products and Good Service
Very happy with purchase of two laptops. One laptop had an issue which was quickly rectified by val-u-computers without hassle. Would definitely purchase again.
August 31, 2025
Excellent customer service
September 22, 2025
Another satisfied customer!
I have found the customer service and the quality of the product received first class.
It is refreshing to discover a company such as Val-U-Computers that excel in going the extra mile in order to deliver customer satisfaction.
July 29, 2025
Never received the order
Never received the order
Never shipped
No tracking information
No one checked
No apology
July 20, 2025
Always good service and a good laptop
July 20, 2025
Excellent and helpful service
July 2, 2025
Totally satisfied with my purchase from Val-U-Computers
Totally satisfied with my purchase. The laptop was exactly as described and in 'as new' condition. The delivery was speedy and the item was perfectly protected within its box.
I could probably have bought the same item for less from other sellers, but I am wary of deals that seem too good to be true.
July 1, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.