arrive open the package and the laptop looked in superb condition like new,very pleased . would highly recommend this company.
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Excelllent customer service. We noticed a small crack in the bottom panel. A quick phone call led to an exchange and within twenty four hours we received a really good laptop with very little evidence... See more
Ordered a Dell Latitude D630 with windows XP as I needed to run old 16 bit amateur radio programmes. The laptop came beautifully packed and in like new condition together with back up CD and driver... See more
Hinge screw loose, leading to screen wobbling when opened, immediately after delivery. Was going to return, however on closer inspection, I tightened rear screw to solve problem. Was disappointed that... See more
Company details
Written by the company
Val-U-Computers has been trading for 30 YEARS. We supply cheap, refurbished laptops from £99 by DELL, HP & Lenovo. Discounts for quantity, existing customers and trade Next day and weekend delivery available 14 day money back guarantee. Most laptops despatched using the award winning courier, Interlink Express, who provide a timed delivery service We specialise in supplying laptops with serial and parallel ports to engineers. Proud to have one of the best ratings in the industry for many years but we are not resting on our laurels, we are constanting trying to improve what we do. Customer satisfaction is our success.
Contact info
UNIT 16 AYLSHAM INDUSTRIAL ESTATE, NR11 6SS, Norwich, United Kingdom
- 01603 722768
- sales@valucomputers.co.uk
- valucomputers.co.uk
Hasn’t replied to negative reviews
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Great Quality + Great Service
Really good condition Workstation and really helpful guys. Happy Bunny.
just good service
The lap top came on time but the…
The lap top came on time but the battery had a small delay arriving.
Excellent Service
We needed a home PC to replace our old (and very slow) one. With Windows 10 coming to an end, we looked for one with Windows 11 installed. We concentrated on companies offering a 12-month warranty, giving us a similar level of security to buying new.
ValuComputers had the best value of any suitable refurbished PCs we found online. We emailed them with a couple of questions, and Kurtis replied quickly and with clear answers, so we ordered a Lenovo ThinkCentre M900 from them. It arrived just 2 working days after ordering, very well packaged. It's in excellent condition inside and out, and runs like a dream, taking just 30 seconds from power on to home screen.
We only have a couple of very minor criticisms: we couldn't get their contact form to work, and the online tracking of the delivery wasn't updated. We dealt with the first problem by sending them an email, and the second didn't really matter as the PC was delivered very quickly.
We would highly recommend ValuComputers to anyone looking for a good quality refurbished computer.
The laptopwas as specified on the…
The laptopwas as specified on the website, a number of questions that I had regarding the laptop when I operated it was answered politely and to the point.
The problems were not of Val-U-Computers making but the way that Dell operating system worked.
I have bought laptops from them in the past, and would purchase from them again. Well done Val-U-Computers.
Good service and excellent value.
Refurbished laptop easy to order with specific requirements on line.
Well packaged and delivered in a very reasonable time.
In good condition and works a treat.
Excellent value. What more can I say?
Well done Val-U-Computers!
Everything went to plan and fingers…
Everything went to plan and fingers crossed the computer is working fine
fast delivery ,looked as new condition…
fast delivery ,looked as new condition and all works fine 10 out of 10 .
Excellent company to deal with
I am a pensioner having limited PC skills and purchased the incorrect model for my needs. I had set it up and realised that the Graphics was not up to the task. Explained this to Kurtis at Valu Computers, within days my PC was returned and without fuss I received a full refund.
Well worth 5 stars would recommend.
Brilliant
Cannot fault your service,prices and customer service. My laptop was delivered in 3 working days. Very handy windows 10 disc included. Quick load. Excellent laptop. Absolutely saved my life Val - U - Computers. Can't recommend them enough. Thank you!!
Had to cancel my order later same day…
Had to cancel my order later same day and no problem got refund next day,
Excelllent customer service
Excelllent customer service. We noticed a small crack in the bottom panel. A quick phone call led to an exchange and within twenty four hours we received a really good laptop with very little evidence to its previous life. This is the second computer purchased from Val-U-Computers and the previous one is still working well after several years use. Thank You.
This the second Thinkcentre desktop ...
Yet to set this one up, but this the second Thinkcentre desktop purchased from Valucomputers, as the first has behaved flawlessly, with a decent i5 processor, 16Gb RAM, optical drive and 256Gb SSD. Wi-Fi and a speaker in the box, which looked new to me, completed a very good deal. Setup was rapid, even for old person, and delivery was quick and sure; it comes with an ingenious air-cushion protective wrap!
Microsoft Pro 7 Purchase
The process of buying was fine and the delivery was exactly as advertised and within the time texted to me at all. I am however slightly disappointed with the product itself, there is a bit of screen flicker I don't get on my other digital products
great service
great service, the things I bought came on time, one thing I would want the team to improve is updating the tracking.The whole time tracking was saying the things are being prepared for shipping.
on time delivery as expected
Val-U-Computers excel where help is needed. …
Val-U-Computers were very helpful after I purchased a laptop from them. I am computer illiterate and wanted advice and the problem was discussed with me by a member of their staff. Everything was explained fully and I am now a happier person for the knowledge I have been given. I guess I am not so computer illiterate now. And yes, the laptop I purchased is just what I needed.
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