arrive open the package and the laptop looked in superb condition like new,very pleased . would highly recommend this company.
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Excelllent customer service. We noticed a small crack in the bottom panel. A quick phone call led to an exchange and within twenty four hours we received a really good laptop with very little evidence... See more
Ordered a Dell Latitude D630 with windows XP as I needed to run old 16 bit amateur radio programmes. The laptop came beautifully packed and in like new condition together with back up CD and driver... See more
Hinge screw loose, leading to screen wobbling when opened, immediately after delivery. Was going to return, however on closer inspection, I tightened rear screw to solve problem. Was disappointed that... See more
Company details
Written by the company
Val-U-Computers has been trading for 30 YEARS. We supply cheap, refurbished laptops from £99 by DELL, HP & Lenovo. Discounts for quantity, existing customers and trade Next day and weekend delivery available 14 day money back guarantee. Most laptops despatched using the award winning courier, Interlink Express, who provide a timed delivery service We specialise in supplying laptops with serial and parallel ports to engineers. Proud to have one of the best ratings in the industry for many years but we are not resting on our laurels, we are constanting trying to improve what we do. Customer satisfaction is our success.
Contact info
UNIT 16 AYLSHAM INDUSTRIAL ESTATE, NR11 6SS, Norwich, United Kingdom
- 01603 722768
- sales@valucomputers.co.uk
- valucomputers.co.uk
Hasn’t replied to negative reviews
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Great customer service and happy with laptop ordered.
Val-u-Computers were very helpful when I called with some queries regarding which laptop to order. When I placed the order it arrived very promptly. I'm very pleased with my purchase so far.
Happy
Price, ease of purchase, good customer support.
Only negative was no news about delivery until morning of delivery.
the product does what is needed
old tower was outdated so i purchased recondioned model works well so far no problems
I received exactly what I ordered
I received exactly what was advertised. Work perfectly. Purchased a computer with the XP platform in order to play some old games. Everything works fine.
Very satisfied with the product.
We have been using Valucomputers for many years
We have been using Valucomputers for many years. They are the best company to deal with in a reliable and professional way. We can wholly recommend them.
Computer system totally refurbished…
Computer system totally refurbished including new keyboard and mouse - in excellent condition. Prompt delivery in two well packed boxes. One cable was missing, but I phoned Val-U-Computers at 4pm and it was delivered the very next day! Would definitely recommend.
Seems like what I was looking for and…
Seems like what I was looking for and arrived quickly. Looks in excellent condition and cross fingers, up to now works likewise.
Thanks
Roy Johnston
Very good laptop described very well…
Very good laptop described very well working well 10/10
Exactly what I needed for a great price
Exactly what I needed for a great price and with fast delivery.
Have already recommended them to friends!
The PC seems to be in good condition…
The PC seems to be in good condition and runs. The DVD player does not open (haven't had time to inform Val-U yet).
My concern was: I do not give out my phone number very often, the bank account I used, I do not use often (2nd account), 30 minutes after placing my order I had a mobile phone number phone my home number and try to fraudulently withdraw £500 from my account.

Reply from Val-U-Computers.couk
Value laptop
After a shakey start with no delivery info and a power lead that didn't work, I was wondering if I had made the right choice. But every time I rang up the guys were flawlessly polite and helpful. Got my replacement lead and everything is working great.
My mantra should be "I need to be more patient"
A very good laptop with a new battery
A very good laptop with a new battery, delivered quickly, ,this laptop is one to replace one a bought from this company quite a few years ago, hope this one lasts as long.
Great value and service!
very efficient company selling good…
very efficient company selling good quality items highly recommend
Excellent Company For PCs
I wanted a PC to play my old XP games on and Valucomputers fitted the bill perfectly. The man I spoke to on the phone was very friendly and helpful. The price for the computer was great value for money. My PC arrived very quickly. It was sent by DPD who are an excellent courier company. My games booted up right away and now I am happily playing them again. I would certainly recommend this company.
Item received etc
Item received etc. as advised. The internal CMOS battery had failed leading to the loss of BIOS settings etc. I have replaced the battery and reinitialised.
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