Val-U-Computers.couk Reviews 1,833

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

arrive open the package and the laptop looked in superb condition like new,very pleased . would highly recommend this company.

Rated 4 out of 5 stars

Excelllent customer service. We noticed a small crack in the bottom panel. A quick phone call led to an exchange and within twenty four hours we received a really good laptop with very little evidence... See more

Rated 5 out of 5 stars

Ordered a Dell Latitude D630 with windows XP as I needed to run old 16 bit amateur radio programmes. The laptop came beautifully packed and in like new condition together with back up CD and driver... See more

Rated 4 out of 5 stars

Hinge screw loose, leading to screen wobbling when opened, immediately after delivery. Was going to return, however on closer inspection, I tightened rear screw to solve problem. Was disappointed that... See more

Company details

  1. Computer Hardware Manufacturer
  2. Computer and Accessories Store
  3. Computer Repair Service
  4. Computer Store

Written by the company

Val-U-Computers has been trading for 30 YEARS. We supply cheap, refurbished laptops from £99 by DELL, HP & Lenovo. Discounts for quantity, existing customers and trade Next day and weekend delivery available 14 day money back guarantee. Most laptops despatched using the award winning courier, Interlink Express, who provide a timed delivery service We specialise in supplying laptops with serial and parallel ports to engineers. Proud to have one of the best ratings in the industry for many years but we are not resting on our laurels, we are constanting trying to improve what we do. Customer satisfaction is our success.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Happy

Price, ease of purchase, good customer support.
Only negative was no news about delivery until morning of delivery.

September 30, 2024
Rated 5 out of 5 stars

Computer system totally refurbished…

Computer system totally refurbished including new keyboard and mouse - in excellent condition. Prompt delivery in two well packed boxes. One cable was missing, but I phoned Val-U-Computers at 4pm and it was delivered the very next day! Would definitely recommend.

August 27, 2024
Rated 3 out of 5 stars

The PC seems to be in good condition…

The PC seems to be in good condition and runs. The DVD player does not open (haven't had time to inform Val-U yet).

My concern was: I do not give out my phone number very often, the bank account I used, I do not use often (2nd account), 30 minutes after placing my order I had a mobile phone number phone my home number and try to fraudulently withdraw £500 from my account.

July 15, 2024
Val-U-Computers.couk logo

Reply from Val-U-Computers.couk

Hi Nick,

Thanks for placing your order with us.

As a business that's been trading since 1993 we take pride in ensuring the best security and support for all our customers.
All our payment methods are handled externally by major banks so we don't see any of your details.

As for the issue you're having I've sent you an email so we can help resolve this for you.

Kind Regards
Kurtis

Rated 4 out of 5 stars

Value laptop

After a shakey start with no delivery info and a power lead that didn't work, I was wondering if I had made the right choice. But every time I rang up the guys were flawlessly polite and helpful. Got my replacement lead and everything is working great.

My mantra should be "I need to be more patient"

July 5, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Company For PCs

I wanted a PC to play my old XP games on and Valucomputers fitted the bill perfectly. The man I spoke to on the phone was very friendly and helpful. The price for the computer was great value for money. My PC arrived very quickly. It was sent by DPD who are an excellent courier company. My games booted up right away and now I am happily playing them again. I would certainly recommend this company.

May 24, 2024
Rated 4 out of 5 stars

Item received etc

Item received etc. as advised. The internal CMOS battery had failed leading to the loss of BIOS settings etc. I have replaced the battery and reinitialised.

May 7, 2024

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