The service provided by Van Furniture was outstanding. Carla dealt with all our questions and provided first class support during the ordering process and helped with questions after we had collected... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Contact info
1 Kelvin Place, IP30 9NR, Thetford, United Kingdom
- sales@vanfurniture.co.uk
- vanfurniture.co.uk
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Ordered full kitchen pod and bed…
Ordered full kitchen pod and bed system. I was bit nervous doing it all online, but the team were super helpful and talked me through it. Arrived well packaged.
Absolutely thrilled with the setup they…
Absolutely thrilled with the setup they did for my Transit! Everything fit like a glove and the build quality is spot on.
Highly Recommend.
thanks guys 5 stars!
They really impressed me
They really impressed me. Quality is tough and delivered on time
T5 U Shaped set up
I bought the full U Shaped set up in buffalo board last summer. All arrived on time and well packed. Theo and the team were really quick to respond to queries I had about assembly and what went were. First rate customer service. One year on and it still looks great. Very pleased. Would recommend.
Kombi Pod Amazing
The quality of the kombi pod I bought is amazing! It came well packaged and the instructions were clear amd easy to follow. I emailed them after I made a mark on the product and they have been unbelievably amazing st sorting it for me. Couldn't recommend enough!!
Ordered a kitchen unit from them
Ordered a kitchen unit from them. Honestly, The quality is really solid and nice finish. Great value and quality.
Recommend the sliding bed
Would recommend the sliding bed. Easy to put together, sturdy and looks good!
Great quality stuff with excellent customer service
Great quality, well thought out and hardwearing furniture for vans. Had an issue with items damaged in transit and vanfurniture were great at resolving. Been using the kit for a year now and it’s great stuff. The u shaped hardware is the best solution for space in a wee T5 and can’t fault it!
🌟🌟🌟🌟🌟
🌟🌟🌟🌟🌟 Where do I start? Excellent service from start to finish. Made picking it a breeze and explained fitting and even helped get the kit into the van and explained what needed done. I had an issue with my DIY skills and they resolved this with no questions asked. Not alot of company’s around these days like van furniture.
Also the kit for my t5 is absaloutly brilliant. Would highly recommend. Really went above and beyond for us! Can’t praise them enough!
Great Product Great Customer Service
Product is well made with easy assembly instructions.
I received great customer service from Carla.
I actually made a mistake with my measurement's, but she was very helpful and resolved the issue without any hassle or cost.
I would defiantly recommend them and would use them again.
googled van furniture
googled van furniture, found van furniture, ordered van furniture L-shape and kitchen in my van
thanks to Carla and the team.
No customer service …
Been trying for near 2 weeks to place an order ; no phone number and refuse to phone back.
Want give any measurments and say its not possible to give any details on how or if the kit can be amended to fit a Renault Traffic SWB
It appears they just want you send money and they will send out what they want and thats it , no service at all.
The reply is not true , Seem to over look the fact that i asked last week for a phone back and the measurments requested have not been forwarded ie depth and hight of wheel arch cut out to know it would fit in a Nissan Primaster. I asked about the glue used in the plywood, not answered so no idea on the grade or if waterproof. Why would they no answer such a question, is it uneasonable to ask!! The business has no phone number .

Reply from vanfurniture.co.uk
Went for the sliding bed in the buffalo…
Went for the sliding bed in the buffalo material, straight forward to put together and am very impressed with the strength and quality.
Value for money! 5 Star
Value for money! Very quick delivery and very easy to assemble. I ordered U shape Kit. Highly Recommended.

Reply from vanfurniture.co.uk
Misleading information on web site poor finishing
I purchased a kitchen from Van Furniture, on the web site it states
‘We have developed our own unique cabinet design as a great alternative to the typical push fit edging, our cabinets are made from the highest quality laminated 15mm ply giving a stunning, contemporary live ply edge. Edges can be polished with a wax or Osmo oil to give a truly beautiful finish unlike anything else on the market.’
In reality the edging is no better than rough sawn timber and totally unfinished with parts of the ply layers missing so it looks very cheap. When I contacted them they sent me links to other information on their website, under terms, which still doesn’t prepare you for the poor quality of finishing of the product.
another issue it the door catches the catch surrounds are very loose when fitted, their explanation of this was:
‘ With the Push catch rosettes we have purposefully made the aperture for these ever so slightly larger to compensate for any variations in the cut as too small would be a bigger issue for this. Many people do use glue however we have found a better method to be wrapping some PTFE or even masking tape around the rosette , trimming off any excess which then will then allow for a snug fit.’
Also some of the fitment for the VW LWB van are not accurate it appears they elongate the SWB to the LWB without due thought to the fitment.
When you get over these issues the kitchen is very nice.
Caravelle T5 sliding bed
Ordered a sliding bed for my Caravelle T5. Delivered after approx 4 weeks. I then sanded and varnished the panels, and assembled everything as per instructions. Realised (once assembled) that the end panels would not fit over my wheel arches and contacted Van Furniture for advice. After a few emails, Theo sent out replacement panels free of charge. Excellent customer service! The product is well thought out and easy to assemble, I've had a lot worse experiences with kitchen cabinets! Very pleased, thank you. Would definitely recommend.

Reply from vanfurniture.co.uk
VW T5 LWB U-Bed System
Bought from these guys after doing a lot of research online at what packages would best suited for my 2004 LWB VW T5 camper conversion. I used Van Furniture mainly because of the easy to use website, where you can build up kits according to spec and vehicle type. Including surface finishes and nice little upgrades like extra draws etc. My chosen kit arrived promptly with full instructions and was no harder to build than an IKEA flat pack. Excellent quality U Bed system that looked exactly like the websites images and is sturdy enough and suitable to sleep on. Transformed the back of my van within a few hours. Couldn’t recommend more!
5* product
5* product, excellent service.
Draw & bed units for our VW Caddy maxi.
In buffalo board, expensive but worth it!

Reply from vanfurniture.co.uk
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.




