Vanilla Reindeer Reviews 

66
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Really thrilled with box of Anniversary chocolates I ordered.Unique gift.Highly recommend for special occasion.Good value.

Rated 5 out of 5 stars

Vanilla Reindeer were brilliant to work with. A great choice when it comes to personalised gifts aswell as gift bags/boxes and even cards too. The quality of the products is excellent and any photos w... See more

Rated 5 out of 5 stars

Vanilla Reindeer was really easy to use for the personalised gift bag I was purchasing for my sister's hen do; easy to upload photos, easy design process and loads of bag designs to choose from. Reall... See more

Company replied

Rated 5 out of 5 stars

So glad I found these guys. My son is sloth obsessed and wanted a sloth Advent Calendar, I couldn’t find one anywhere until an ad popped up on Facebook for these guys. I clicked through and was a bit... See more

Company replied

Company details

  1. Gift Shop

Information provided by various external sources

You’ll have a smug smile while you create your gift with us, whether it’s for your mate, mum, sister or even your hubby they will end up giggling lots too. Our job is to help you make gifts personal and by personal we mean only you guys are in on that joke! You know the one, from that hilarious night out, or maybe it was when you were growing up together, or perhaps you just need to congratulate your friend on that up-coming divorce! We know your phone, tablet or computer holds lots of incriminating selfie evidence that will have you sniggering all the way to the basket page!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

66 reviews

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4.6

All reviews

(66)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Unique gift.

Really thrilled with box of Anniversary chocolates I ordered.Unique gift.Highly recommend for special occasion.Good value.

March 28, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent products and exceptional…

Excellent products and exceptional customer service.

December 13, 2019
Unprompted review
Vanilla Reindeer logo

Reply from Vanilla Reindeer

Thanks for leaving us a review Teresa!
We hope you have a great Christmas, and enjoy giving your personalised gift!
Best wishes,
Humphry and the VR team.

Rated 1 out of 5 stars

The name was spelled wrong on my…

The name was spelled wrong on my calendar

November 29, 2019
Unprompted review
Vanilla Reindeer logo

Reply from Vanilla Reindeer

Hi there,
We are really sorry that you are not happy with your advent calendar. Unfortunately, our order system is completely automated and we can only print the exact information as you have typed in when creating and previewing your order.

As a gesture of goodwill, please do send us an email at enquiries@vanillareindeer.com and we will send you a £10 discount code to be used on any future orders with us.

We look forward to hearing from you soon.
Best wishes,
Humphry and the team

Rated 5 out of 5 stars

Great Company and Great Products

So glad I found these guys. My son is sloth obsessed and wanted a sloth Advent Calendar, I couldn’t find one anywhere until an ad popped up on Facebook for these guys. I clicked through and was a bit dubious at first but I was so desperate to get the calendar for my son. So I purchased it late one evening, I had a dispatch email the next day and it was delivered a day after that. So all in all a fab company and I will be a returning customer! The quality of the product is really great and the turn around time is super quick. Great job guys

November 28, 2019
Unprompted review
Vanilla Reindeer logo

Reply from Vanilla Reindeer

Thanks for the review Amy! We are really pleased we were able to make your son's love for sloths festive this Christmas haha! Enjoy.

Best wishes,
Humphry and the team.

Rated 5 out of 5 stars

looks great

Haven't opened it yet as I have an advent calendar but it looks fab and was delivered really quickly

November 25, 2019
Unprompted review
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Reply from Vanilla Reindeer

Thanks for the review Sharon! We hope it makes your run up to Christmas that little bit more special!

Best wishes,
Humphry and the team

Rated 5 out of 5 stars

Reindeer Advent

Fast delivery. Lovely advent calendar

November 24, 2019
Unprompted review
Vanilla Reindeer logo

Reply from Vanilla Reindeer

Dear Mrs Lote, we hope the advent calendar is enjoyed in the run up to Christmas!

Best wishes,
Humphry and the team.

Rated 5 out of 5 stars

thank you!

Super quick and friendly customer service and great final result.

November 24, 2019
Unprompted review
Vanilla Reindeer logo

Reply from Vanilla Reindeer

Hi Joanna,

Thanks so much for leaving us feedback! We are delighted you are happy with your personalised gift!

Best wishes,
Humphry and the team.

Rated 5 out of 5 stars

Great product

Great product, fast delivery and high quality! Can't wait to eat the chococlate truffles inside the calendar!

November 12, 2019
Unprompted review
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Reply from Vanilla Reindeer

Thanks for the review CV! We hope you love your advent calendar!
Best wishes,
Humphry and the team

Rated 5 out of 5 stars

Excellent product and price

Great product, really good price with 30% off code, quicker delivery than anticipated

November 8, 2019
Unprompted review
Vanilla Reindeer logo

Reply from Vanilla Reindeer

Thanks for the review Francesca!
Best wishes,
Humphry and the team

Rated 5 out of 5 stars

A great company with nice products

I found the website a bit temperamental at times but the products are great, well packaged, swift post,.
Customer service good and rectify issues no quibble. Happily use again

October 24, 2019
Unprompted review
Vanilla Reindeer logo

Reply from Vanilla Reindeer

Thanks for the review Jane, we are always working on improving our platform so appreciate all feedback from our customers :)
Best wishes,
Humphry and the team

Rated 4 out of 5 stars

Loved it but I ordered 6 and got 7…

Loved it but I ordered 6 and got 7 whilst still being charged

October 21, 2019
Unprompted review
Vanilla Reindeer logo

Reply from Vanilla Reindeer

Hi Isabel,
We are really sorry for the confusion with your order. The order was placed as 2 x items on our website, 6 x 1 line and 1 x another, which is why you received more items then you you expected. As a gesture of goodwill, we would be happy to email you a £10 discount code for a free item next time you order from our site. You can email us at info@vanillareindeer.com to get this sent across.

Best wishes,
Humphry and the team

Rated 5 out of 5 stars

It’s great website and very good…

It’s great website and very good Costomer service quality products thank you

October 12, 2019
Unprompted review
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Reply from Vanilla Reindeer

Great to hear Mr Miah! We hope to help you with another personalised gift soon!

Best wishes,
Humphry and the team at VR

Rated 5 out of 5 stars

Very pleased with my bottle boxes the…

Very pleased with my bottle boxes the print is very Good they arrived with in 2 days & came well packed would order again Thank you

October 4, 2019
Unprompted review
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Reply from Vanilla Reindeer

Dear Michelle,
Thank you for reviewing your order with us! We are pleased your bottle box arrived safely!

Best wishes,
Humphry and the team

Rated 5 out of 5 stars

Great service sbsolutley delighted with…

Great service sbsolutley delighted with my personalised card

September 26, 2019
Unprompted review
Vanilla Reindeer logo

Reply from Vanilla Reindeer

Amazing! Thanks for sharing your feedback with us :)
We hope to help you out with another personalised gift soon.

Humphry and the team at VR

Rated 5 out of 5 stars

Bought this bottle box for 60th birthday

Bought this bottle box for our friends 60th birthday in October, it is absolutely amazing, she will be so thrilled with it. Can't rate this website higher than 5 but would if I could. Thank you so much

September 9, 2019
Unprompted review
Vanilla Reindeer logo

Reply from Vanilla Reindeer

Hi Sandra, you are welcome!! It's our pleasure to be able to help our customers get the personalised gifts they are after for their loved ones! We hope to see you again on the website soon :)
Humphry and the team at VR

Rated 5 out of 5 stars

Just awesome!

Just awesome!! Fabulous personalised gift bag for my hubbys special birthday!! Fast delivery and great quality. Thank you!!

September 9, 2019
Unprompted review
Vanilla Reindeer logo

Reply from Vanilla Reindeer

Glad we were able to help with your hubby's special birthday gift! :)
Humphry and the team

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