While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great experience. First time using this company, easy online ordering, very quick delivery. Parts fitted as they should. No problems fitting. Ordered the rear barn door spoiler, rear bumper protec... See more

Rated 3 out of 5 stars

Hi went to collect lady was very helpful, purchased side windows for sprinter they look great fitted nice quality. Only negative is went to collect at loading bay young chap just handed me windows wra... See more

Company replied

Rated 5 out of 5 stars

The window for my van is just perfect. Arrived in excellent condition only a couple of days after ordering it. They are very easy to install. Cutting the door panel is probably the hardest part of the... See more

Rated 5 out of 5 stars

Super fast ordering system easy pick up from warehouse friendly staff upon collection. Great product and simple to fit looks the part and does what it's supposed to do. Beautiful reception with a s... See more

Company details

  1. Auto Machine Shop

Written by the company

Styling & Conversion Accessories For Pimping Your Van . Based in Sileby, Leicestershire


Contact info

  • Unit 1, Manor Drive, Sileby, LE12 7RZ, Leicestershire, United Kingdom

  • vanpimps.co.uk

4.1

Great

TrustScore 4 out of 5

315 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service from VanPimps

Great service from VanPimps. I ordered 4 windows for my VW Crafter van conversion. 3 in stock,1 on back order. They notified me as soon as new stock was available. 1 window was damaged during delivery by the courier, VanPimps were straight on the case & sent out a replacement. So overall first class service. Thank you.

September 12, 2024
Unprompted review
Rated 1 out of 5 stars

Windows leak.

Initially very impressed with the quality of the pair of sliding windows we purchased for our van, after some heavy rain we realised one of the windows was leaking through where the window slides, phoned them up send photos and videos of the water getting into the inside and leaving the sliding rail wet through, to be told this was normal and to face the van window away from the direction of rainfall! and fobbed off, absolutely ridiculous this is clearly not normal as the other window is completely dry with no leaks

The website states and I quote ‘don’t worry about leaks either as all our windows are professionally weatherproofed’
But then saying it is normal for the inside of the van where the track is to be wet?? Not weatherproof then is it
No offer of any help in rectifying the window as we asked if there was anything we could do to tighten the seal where the window slides as that’s clearly where the issue lies
So unless you are happy with possibly having a window that allows water on the inside of your vehicle I would stay well away from this company as I wish I would have done.

I would surely like to hear the telephone recording then as that is what was said, she said the other window may not leak due to slight differences during production or something along those lines and yes we where advised to face the leaking window away from direct rainfall.
My point is The windows advert is misleading something should be on there to state that water may get into the inside on the tracks the advert makes it sound like no water will be able to get in the vehicle hence the disappointment

October 1, 2024
Unprompted review
VanPimps logo

Reply from VanPimps

Hi April,

Thank you for providing us with detailed feedback on your experience at VanPimps. We're sorry to hear that you're unhappy with the design of your windows, however, we'd just like to clarify a couple of points.

Our windows are designed to be weatherproof, in persistent severe weather, such as the rain we have been experiencing lately, some water may get through the seals on the opening section. Should this happen, the windows are designed to capture any water in the lower rail channel and funnel it towards the integrated drainage channels that are on every single one of our opening windows.

Secondly, our staff member did not advise changing the direction of your vehicle. They suggested that you may only be seeing this behaviour on one side of your van due to the direction of the rain.

If you have any other questions or queries, please don't hesitate to get in contact with our team.

Kind regards,
VanPimps

Rated 5 out of 5 stars

We absolutely love our van seat covers

We absolutely love our van seat covers. The quality and finish is excellent and has transformed our cab (2014 Wildax campervan). They give the cab a genuinely new and modern feel. We went for the grey/black punched leather. The fit is spot on. We followed the video. A bit fiddly but worth the effort. Great value as well. Highly recommended.

October 6, 2024
Unprompted review
Rated 5 out of 5 stars

Pair of opening side windows and side steps

I order side windows for a different company first, twice they turned up damage, so I sent them back and the same day I ordered from van pimps. They turn up on time with no damage! They're a much better quality window all round. ordered side steps which I fitted with ease. Thank you (great company)

September 11, 2024
Unprompted review
Rated 1 out of 5 stars

Faulty windows

Bought the window package for transit custom every window was faulty and miss shaped all windows have been removed and disposed of in the skips would never buy another product from this company again and owner is very arrogant

September 2, 2024
Unprompted review
Rated 4 out of 5 stars

Quality is amazing

Quality is amazing! Only thing which made me miss a star was due to no instructions provided. I attempted to bend the rails in a vice with a large socket but it would just deform the rails seems to work for others but not me. Perhaps I was doing something wrong but with no instructions it's hard to say.

September 2, 2024
Unprompted review
Rated 3 out of 5 stars

I have just bought back door and side…

I have just bought back door and side windows all fitted well untill the driver side sliding window at the back doesn't follow curve of van resulting in a 5 or 6 mill gap top and bottom and a 2 mill gap in middle rang today and told to send pics,to be told should have pushed harder or used ratchet straps or battens,and when i said glass will not bend they just said yea it will,not a happy camper

September 2, 2024
Unprompted review
VanPimps logo

Reply from VanPimps

Hello Mark,

We do apologise you feel this way.

We have looked into this for yourself and can see from your images more pressure needed to be applied at the time of fitment, this can be done using ratchet straps or battens as the bond can take up to 24 hours to fully cure. This was advised by one of our staff members over the phone with yourself.

You had then asked the price of a bonding kit to be able to carry this work out and you were given this information also.

With regards to bending the glass, we can confirm the glass has a lot more flex than people realise and pressure does need to be applied to aftermarket glass for the perfect fitment. We always advise professional fitment of our windows if you are unsure of the process.

Kind Regards,
VanPimps

Rated 1 out of 5 stars

I ordered two windows from van pimps…

I ordered two windows from van pimps and when they arrived they had no fitting instructions, I contacted them and was told they do not supply fitting instructions they just sell the windows, I was told they cannot help , I find this ridiculous and was not made aware of this when purchasing windows, not very good customer service at all , I will not be recommending them to anyone in the future.

September 2, 2024
Unprompted review
VanPimps logo

Reply from VanPimps

Good morning Lee,

I'm sorry that your experience with us hasn't been up to your expectations. As I'm sure you can understand, when fitting aftermarket windows to a large vehicle it is fundamental that the process is carried out in a professional and correct manner. If we were to send fitting instructions with your order or offer fitting advice over the phone, there is always the risk that they won't be interpreted as intended and this can be extremely dangerous. Therefore, we always recommend sourcing a professional to fit your windows. This is also stated in every product description on our website. Should you want to fit them yourself, there is plenty of advice online that explains the process in great detail.

I hope you understand our reasoning behind this.

Kind regards,
VanPimps Management

Rated 5 out of 5 stars

Brilliant as always

Brilliant as always
Quick, efficient and quality always to a high standard.
Staff friendly and very helpful from sales to Marketing through to the warehouse.
Always will
Use local where possible and will continue to use these guys for my van conversions.

August 22, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic product

Fantastic product. The seat covers have given our van a wonderful new lease of life. Great quality. Super delivery time and excellent video to support putting the covers on which was really helpful.

August 23, 2024
Unprompted review
Rated 5 out of 5 stars

Ordered windows for my Renault traffic

Ordered windows for my Renault traffic, came 3 days later which I thought was excellent service, had an issue with opening catch on one window so spoke to caitlin and the issue was resolved with no issues at all, 100% will be back to vanpimps, thank you caitlin

August 20, 2024
Unprompted review
Rated 5 out of 5 stars

Best service

Everything that was ordered has turned up in great quality products, products was as described overall brilliant service start to finish will be ordering again from here. Thanks R

August 13, 2024
Unprompted review
Rated 1 out of 5 stars

Purchased windows on the advice of van…do not purchase goods ...

Purchased windows on the advice of van pimps staff via telephone. Within 1 hour of placing our order we called to inform staff it may be incorrect, to late already dispatched, don't worry postage is not much just return it back!!!. Well not cheap to return back over 300.00 and when called van pimps told sorry not our problem. I now have to travel 4 hours to return in person and I will be leaving this many more reviews so this does not happen to other customers! Won't be using or recommending van pimps again. Thanks for taking my money then treating me the way you gave surprised you have any customers left.

August 14, 2024
Unprompted review
VanPimps logo

Reply from VanPimps

Hello,

We do apologise you feel this way. We have looked into this and can see your initial call took place at 12:06:40 PM. This call was to place your order where you had advised our sales staff you had a Medium Wheelbase 2014 Mercedes Sprinter. The full window package had been ordered correctly based off of the information that had been provided by yourself.

You had then called back at 3:19:42 PM, which was 3 hours later, contradicting the one hour you have stated in this review. We always aim to dispatch our customers orders as quickly as possible and therefore your order had been picked, packed and loaded on our usual 3pm collection from Fedex. Had the windows not left us we would have of course withdrawn your shipment, however, once they leave our doors we have very little power over this.

Unfortunately, as the windows were ordered in error by yourselves, we are not responsible or insured to collect the goods from your address. We more than understand the cost of shipping glass, hence, our sales staff had advised a comparison website that has been used by many of our other customers to find a competitive return shipping cost.

With this being said, we would appreciate if you could reconsider your review as we feel this is a misleading representation of our company who have done everything to help with a resolution for your issue.

Kind Regards,
VanPimps Management.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look