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See what reviewers are saying

Rated 5 out of 5 stars

Great experience. First time using this company, easy online ordering, very quick delivery. Parts fitted as they should. No problems fitting. Ordered the rear barn door spoiler, rear bumper protec... See more

Rated 3 out of 5 stars

Hi went to collect lady was very helpful, purchased side windows for sprinter they look great fitted nice quality. Only negative is went to collect at loading bay young chap just handed me windows wra... See more

Company replied

Rated 5 out of 5 stars

The window for my van is just perfect. Arrived in excellent condition only a couple of days after ordering it. They are very easy to install. Cutting the door panel is probably the hardest part of the... See more

Rated 5 out of 5 stars

Super fast ordering system easy pick up from warehouse friendly staff upon collection. Great product and simple to fit looks the part and does what it's supposed to do. Beautiful reception with a s... See more

Company details

  1. Auto Machine Shop

Written by the company

Styling & Conversion Accessories For Pimping Your Van . Based in Sileby, Leicestershire


Contact info

  • Unit 1, Manor Drive, Sileby, LE12 7RZ, Leicestershire, United Kingdom

  • vanpimps.co.uk

4.1

Great

TrustScore 4 out of 5

315 reviews

5-star
4-star
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1-star

Replied to 80% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Amazing product

Amazing product ! Amazing price ! Amazing delivery !
Bought Crafter 2+1 seat and steering wheel cover , black with grey superb .
⭐️⭐️⭐️⭐️⭐️ all round experience 👍

Stewart

April 29, 2024
Unprompted review
Rated 5 out of 5 stars

Superior service

From communications to delivery which was very fast the cab curtains are of beautiful quality and a great fit.
We would totally recommend VanPimps and if we need any items in the future will be ordering from them again!

April 24, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service and delivery

So impressed with how quick the service is at Vanpimps. Arrived in good time and excellent quality. I’m not at the stage to fit in the windows yet but I’m sure they won’t disappoint! I’ll definitely be back to order more products for my van build :)

April 27, 2024
Unprompted review
Rated 1 out of 5 stars

purchased a Renault master window for a…

purchased a Renault master window for a short wheel base low roof van
it stated in their description that it would be slightly over sized but it did not state it was for a high roof van so I purchased it and it wouldn't fit I asked if they could provide the correct size and they couldn't and they said if I wanted to send back it would be my problem to pay postage and that a certain percentage would be taken off the amount I paid for it this has been a crap service considering this is my family car and this is all they offer maybe had more to your description wouldn't use this company again

April 17, 2024
Unprompted review
VanPimps logo

Reply from VanPimps

Hello,

We do apologise you feel this way.

I can confirm that these windows will fit the standard roof however as stated in our product description and window page "These windows are oversized and cover the whole panel, not just the recessed area." This was advised to yourself through your support ticket with our customer service team.

As the window is fit for purpose, the sizing is just not to your liking, the return is deemed as an unwanted product. As per our terms and conditions a 15% restocking fee is added to the return due to this. "5.3.3.1 Unwanted goods can be returned within 30 days from date of delivery. Goods returned within 14 days of delivery date can be refunded or credited. Goods returned after 14 days of delivery date will be issued with a credit note only. A restocking fee of 15% will apply to all unwanted goods that are returned to us."

We apologise for any inconvenience caused.

VanPimps.

Rated 2 out of 5 stars

Great windows, shame about the hole.

Thank you for your response. Please can you send me a new one. Please can you check its not also got a hole? Also any tips on removing the old one? Something to counter the bonding?

Thank you.

Ordered windows for back of Citroën Relay and both sides. The drivers side window has an opener. I'd read after purchase some comments about leaks. Fitted mine Saturday and noticed a small hole in bottom of external opener frame.
I messaged Van Pimps, and sent photos. They said it will be fine, suggested belt and braces I fill the hole with bonding. Which I've now done. The windows look great and were a perfect fit. Due to cost you'd have expected no holes, and a better response.

April 14, 2024
Unprompted review
VanPimps logo

Reply from VanPimps

Hello,

Thank you for your feedback. I have looked into this and can see you had emailed our customer support team on the 14th of April regarding a small hole in the exterior of your window. You had asked if this would cause an issue and supplied images. Our team had replied on Monday the 15th of April to say there should be no issue with this however a small bead of bond could be applied to be sure. We advise this first as removing a fitted window to be replaced can be a lot of work however, if you would have preferred a replacement window to be sent out we can do this for yourself.

We apologise for any inconvenience caused.

VanPimps.

Rated 5 out of 5 stars

Smooth purchase and delivery

Smooth purchase and delivery, product as described, fitted glass to van today with excellent results, will be purchasing other items again very soon - thank you

April 12, 2024
Unprompted review
Rated 5 out of 5 stars

Great windows, great company

I bought 4 windows from van pimps and I’ve fitted two so far. What can I say the windows do what windows do and the quality is great. The bonding kit that comes with the windows too is all that you need.

March 16, 2024
Unprompted review
Rated 5 out of 5 stars

Great aftermarket rear high level smoke…

Great aftermarket rear high level smoke brake lights. Easy to fit and worked with just plug and play. A definite improvement to my old red plastic lights and really makes the rear of my black transit custom look more slick.

April 8, 2024
Unprompted review
Rated 1 out of 5 stars

MUST DO BETTER !

Spent £230 ordering items from them fine no problem they took my money quite efficiently ....looking for a item they dont list but should 100% have (second window driver side curtains) so far made 7 calls been promised and been waiting for a call back for 2 days no answers to emails .
Receptionist said today she has 45 call backs to make and made it sound like that was some how my fault ....Three times ordering the same items ( curtains) since 2017 they have yet to get an order correct , honestly there has to be better companys out thre to deal with find one it will be worth it in the long run.

April 9, 2024
Unprompted review
Rated 1 out of 5 stars

IT'S ALL MY FAULT APPARENTLY!

First you sent me and damaged window, you did exchange it. so whats my problem? they are the wrong windows which is my fault apparently. Then you respond to my google feed back looking like you going to put things right, to then tell me on the phone its all my fault and you won't replace the wrong windows you sent me, even after I offer to pay any cost.

April 3, 2024
Unprompted review
VanPimps logo

Reply from VanPimps

Hello,

We do apologise you feel this way. I have looked into this and can see your original order was placed on the 23rd October 2023. This was delivered to yourself on the 25th October 2023. You had then contacted us on the 1st November 2023 to advise of the broken window. This was set up to be replaced and the replacement window was received 7th November 2023.

You had then contacted us March 2024 regarding a new issue with these windows. As you had said we had sent the incorrect windows in your review, you were asked to send in images of the yellow labels on the windows received. This was looked into and you had been sent the correct windows to what was ordered by yourself. Unfortunately if these were incorrect for your van it is down to yourself ordering the incorrect window. We do ask customers to check their orders within two days of receiving them to ensure there are no brakes or issues. Customers are also given a 30 day return period from receiving their items to return them. Due to the time passed, as per our terms and conditions, you were out of our returns period.

We do apologise for any inconvenience.

VanPimps.

Rated 2 out of 5 stars

Disappointed

Front splitter is flimsy
Rear barn door spoiler is poorly painted
No instructions / guidelines for fitment either
Overall 5/10

March 21, 2024
Unprompted review
VanPimps logo

Reply from VanPimps

Hello,

We do apologise you feel this way. If you are not happy with the item received you can of course return this to ourselves by filling in our returns form, which I have attached below.
https://www.vanpimps.co.uk/returns-authorisation-form/

With regards to fitting, I can see that you had contacted ourselves on Wednesday 20th March. You were set up with a support ticket straight away in our system and fitting guidance was sent straight across to yourself via email.

We apologise for any inconvenience caused.

VanPimps.

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