A very relaxing environment at Vantage Toyota, Scarborough. The Salesman Joe very easy going took us on a test drive having explained all the new features and gadgets in the vehicle. We enjoyed ours... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My experience at Vantage Toyota York was memorable because the sales staff are patient and listen to what you want. They aren't pushy and are willing to answer questions at any time. The service team... See more
Company replied
We had a great experience at Vantage Toyota in York after it was recommend to us. We test drove a couple of Toyota CHRs but not in the colour we wanted. Steve was really helpful, professional and frie... See more
Company replied
We were dealt with by Ben Kaye and he had everything covered. He was very knowledgeable, understanding and personable. He explained everything clearly and went to some trouble to get the sat nav in th... See more
Company replied
Company details
Written by the company
Visit Vantage Motor Group in Lancashire & Yorkshire an established dealership and servicing specialist. We have a wide range of fantastic offers available, reserve your car online for £99 today.
Contact info
York Road, HG5 0SS, United Kingdom
- feedback@vantagemotorgroup.co.uk
- vantagemotorgroup.co.uk
4.9
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience at Vantage Toyota York
We had a great experience at Vantage Toyota in York after it was recommend to us. We test drove a couple of Toyota CHRs but not in the colour we wanted. Steve was really helpful, professional and friendly and was able to source the exact colour we wanted within a couple of days. Mia was great handing over the car too. We've had it a week now, its a lovely car and we couldn't be happier.
August 21, 2026
Unprompted review
Reply from Vantage Motor Group
Hello Lynn. We're happy to hear that you had a fantastic experience at Vantage Toyota in York! Thank you for choosing us and we're delighted that Steve and Mia were able to help make your car-buying journey so smooth. We look forward to welcoming you back to our centre in the future.
Another used car from Vantage Toyota York
My experience at Vantage Toyota York was memorable because the sales staff are patient and listen to what you want. They aren't pushy and are willing to answer questions at any time. The service team are also excellent and have given us good service over many years.
August 25, 2026
Unprompted review
Reply from Vantage Motor Group
Hello Liz. We're happy to hear that you had a fantastic experience at Vantage Toyota in York! Thank you for choosing us. We look forward to welcoming you back to our centre in the future.
Spot-on service
A caring and professional company with an excellent selection of cars.
August 19, 2026
Unprompted review
Reply from Vantage Motor Group
Hello Norma. We're happy to hear that you had a fantastic experience at Vantage Motor Group! We look forward to welcoming you back to our centres in the future.
Very professional and my expectations…
Very professional and my expectations was meet.
August 19, 2026
Unprompted review
Reply from Vantage Motor Group
Hi Rashard. Thanks for your wonderful feedback. Thanks for choosing Vantage Motor Group.
Sarah walker was excellent from start…
Sarah walker was excellent from start to finish excellent service and a great buy my little Toyota aygo well recommend vantage toyota colne
August 10, 2026
Unprompted review
Reply from Vantage Motor Group
Hi Peter. Thanks for your wonderful feedback for Sarah and our team. Thanks for choosing Vantage Toyota Colne.
The choice of vehicles was extremely…
The choice of vehicles was extremely good and the salesperson Chloe, explained everything in easy to understand language.
August 19, 2026
Unprompted review
Reply from Vantage Motor Group
Hi Billy. Thanks for your great feedback for our team. Thanks for choosing Vantage Motor Group.
The team are very good good from start…
The team are very good good from start to finish.
August 24, 2026
Unprompted review
Reply from Vantage Motor Group
Hi Darren. Thanks for your great feedback for our team. Thanks for choosing Vantage Motor Group.
Mollie was an excellent sales woman
Mollie was an excellent sales woman. She gave me a fair price from my old car and and a fair one from my new car
August 19, 2026
Unprompted review
Reply from Vantage Motor Group
Hi Daniel. Thanks for your great feedback for Mollie and our team. Thanks for choosing Vantage Motor Group.
Buying a car.
Joseph was very knowledgeable, polite and welcoming. He listened to what we were saying, wasn't pushy, but ensured we had understood what he was saying, especially about the servicing package which we didn't take up.
August 19, 2026
Unprompted review
Reply from Vantage Motor Group
Thanks for your great feedback for Joseph and our team. Thanks for choosing Vantage Motor Group.
Great experience and good deals
August 20, 2026
Unprompted review
Reply from Vantage Motor Group
Hi Michael. Thanks for your great feedback for our team. Thanks for choosing Vantage Motor Group.
Amazing sales
Amazing sales, information and the service I received was second to none.
Thankyou Naomi who sold me the car, your knowledge was 100%.
Thankyou Lexus.
August 15, 2026
Unprompted review
Reply from Vantage Motor Group
Hi Alison. Thanks for your great feedback for our team. Thanks for choosing Lexus.
Great Experience
Good clear communication, listened to my need great experience Jordan Beard was great.
August 14, 2026
Unprompted review
Reply from Vantage Motor Group
Hi Neal. Thanks for your great feedback for Jordan and our team. Thanks for choosing Vantage Motor Group.
My experience at Vantage Toyota…
My experience at Vantage Toyota Knaresborough was Amazing.
August 18, 2026
Unprompted review
Reply from Vantage Motor Group
Hello Mike,
Thank you for leaving us such a great review! We are so glad you had a positive experience at out Knaresborough centre! We hope to see you again in the future!
Kind regards,
Vantage Motor Group
Wonderful customer service
Wonderful customer service. Elliot Costello was fabulous! He explained what was wrong with my car and sorted it out on the spot.
August 17, 2026
Unprompted review
Reply from Vantage Motor Group
Hello Tara,
We are so happy you had a wonderful experience at our centre! We especially love to hear that Elliot gave you a top notch experience! We will pass on the kind words! We hope to see you again in the future!
Kind regards,
Vantage Motor Group
I'd highly recommend Vantage Toyota and…
I'd highly recommend Vantage Toyota and in particular Alex .. the whole process was quick, hassle free and easy.
August 6, 2026
Unprompted review
Reply from Vantage Motor Group
Hello there,
Thank you for taking the time to leave us a fantastic review.
We are delighted to hear that you had such a positive experience and that Alex made the process quick, hassle-free and easy from start to finish. We'll be sure to pass on your kind words to Alex, who will be pleased to know their efforts are appreciated.
Thank you for your recommendation. We hope you enjoy your new vehicle and look forward to welcoming you back again in the future.
Kind regards,
Vantage Motor Group
Is it good to put a deposit on a car?
I have been looking for a Toyoya Rav Exel after mine was stolen. Toyota Leeds said they had found one at another Vantage dealer and brought it to Leeds for me to look at. i was asked to put a deposit on it of £250.00 which i did. I was told it would be immediately returned if the deal did not work out. When I looked at the car the two leather back seats had large dents in them where child seats had been. I was told they could be reupholstered satisfactorily but I was asked to pay for the car prior to that happening. I refused to do that and understood the work would take place and I would be able to view the car prior to paying for it. I eventually found out the car had been returned to the other dealership. It took five phone calls, the last one to a manager to find out the car had gone. I wss told my deposit would be returned immediately, 7 days later and I still have not received it. The lateness of the return of the money replicates another deposit of £250 I left with another Toyota dealership that didn't work out. Not a happy customer
July 1, 2026
Unprompted review
Reply from Vantage Motor Group
Dear Customer,
Thank you for taking the time to contact us and for sharing your experience. We are sorry to hear about the issues you have encountered, particularly following the theft of your previous vehicle.
We would like to investigate this matter thoroughly. To help us do so, could you please provide us with some additional information, including:
The Vantage dealership you visited.
Your full name and preferred contact details.
Any further information you feel is relevant, including the approximate dates of your visits.
Once we have these details, we will look into your concerns regarding the vehicle, the communication you received, and the delay in the return of your deposit, and we will respond as soon as possible. Please send to our email at: feedback@vantagemotorgroup.co.uk.
We look forward to hearing from you.
Kind regards,
Vantage Motor Group
A fantastic experience
I had a fantastic experience buying a used car from Vantage Toyota York. From the moment we arrived, the whole team was friendly, professional and genuinely helpful.
A special thank you to Beth, who was absolutely exceptional. She was friendly, patient and took the time to explain everything clearly, making the whole process easy and stress-free. This was our first Toyota purchase, and she made us feel very confident about our choice.
The dealership has a great selection of quality used cars across different ages and mileages, with plenty of choice and very good value for money. The car we purchased was well presented, well maintained and exactly what we were looking for.
I would also like to thank Nash, the Sales Manager, for his help and for making the overall experience even better.
We are very happy with our purchase and would highly recommend Vantage Toyota York to anyone looking for a quality used car and excellent customer service. A big thank you to the whole team! 👍🏻
August 12, 2026
Unprompted review
Reply from Vantage Motor Group
Hello there,
Thank you so much for taking the time to leave such a wonderful review.
We are delighted to hear that your first Toyota purchase was such a positive experience and that Beth made the process easy, informative and stress-free. We'll be sure to pass on your kind words to both Beth and Nash, as well as the rest of the team at Vantage Toyota York – they'll be thrilled to know they made such a positive impression.
It's fantastic to hear that you found the perfect car and felt confident in your choice. Providing excellent customer service and a great selection of quality vehicles is what we strive for, so it's wonderful to know we met your expectations.
Thank you again for your recommendation. We wish you many happy miles in your new Toyota and look forward to welcoming you back in the future.
Kind regards,
Vantage Motor Group
The staff were very friendly asked did…
The staff were very friendly asked did I need any help,
It's quite stressful buying a new car wondering if you have made the right decision.
They weren't overbearing or pusher tried to help you to make the right decision.
August 10, 2026
Unprompted review
Reply from Vantage Motor Group
Hello there,
Thank you for taking the time to leave us your review.
We’re delighted to hear that our team made your car-buying experience a positive one. We understand that purchasing a new car can be a big decision, so it's great to know that you felt supported without any pressure and that our team was able to help you find the right vehicle.
We really appreciate your feedback and hope you enjoy your new car. We look forward to welcoming you back in the future.
Kind regards,
Vantage Motor Group
Wonderful Car Purchasing Experience
I was pleased with Vantage Toyota York and would recommend them because they were very friendly, professional and really compassionate with regards to my situation. Mia in sales was a pleasure to work with.
August 10, 2026
Unprompted review
Reply from Vantage Motor Group
Hello Alisha,
Thank you for taking the time to leave us such a lovely review.
We are delighted to hear that you had a wonderful experience with Vantage Toyota York and that our team made you feel welcome and supported throughout your car-buying journey. It's especially great to hear your kind comments about Mia – we'll be sure to pass your feedback on to her, as she'll be thrilled to know she made such a positive impression.
Thank you for your recommendation. We hope you enjoy your new vehicle and look forward to welcoming you back in the future.
Kind regards,
Vantage Motor Group
The service was very friendly &…
The service was very friendly & efficient.
Nothing was too much trouble.
August 7, 2026
Unprompted review
Reply from Vantage Motor Group
Hello there,
Thank you for leaving such a positive review! We're glad you had a seamless and pleasant experience with us! We hope to see you again!
Kind regards,
Vantage Motor Group
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.