Vape and Juice Reviews 415

TrustScore 3.5 out of 5

3.7

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See what reviewers are saying

Rated 5 out of 5 stars

Since I quit smoking I’ve only ever wanted to use good quality juices and the Heisenberg from vampire vape has been my go too. I’ve ordered from this company for many years and always helpful and grea... See more

Rated 5 out of 5 stars

Used this company for years, online and their shop (which is no longer open unfortunately). Always had superb customer service, and tried hard to keep my favourite juice in stock, gave great advice on... See more

Rated 1 out of 5 stars

Bought 2x 100ml e-liquid. Got a confirmation email then 2 days later got an email saying that I'd been refunded with no reason as to why seeing as they still had stock in what I'd ordered. Checked if... See more

Rated 5 out of 5 stars

I ordered the Athena Vape & juice after my partner got one The device itself is great - it draws well, the refillable pods are much better than disposable ones and the battery lasts all day (plus i... See more

Company details

  1. Vaporizer Store
  2. Electronic Cigarette Store

Information provided by various external sources

Established in 2013, Vape and Juice is a customer focused retailer with presence online and offline. We were the first in the industry to offer no minimum spend free shipping and the first to offer an incentive based plastics return scheme in our stores. We are fiercely independent and family run. We don't always get it right, but we always aim to fix it. Honest and considerate. That's Vape and Juice.


Contact info

3.7

Average

TrustScore 3.5 out of 5

415 reviews

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Rated 5 out of 5 stars

Never had a bad experience purchasing…

Never had a bad experience purchasing from these guys. Always been really helpful and if i wasn't quick enough on the amazing deals they offer, they contact me and arrange the best substitutions often better than my original order.

December 1, 2020
Unprompted review
Rated 5 out of 5 stars

Have been using vape and juice for…

Have been using vape and juice for about a year absolutely excellent service fast delivery. Always contact me if something is out of stock and arrange an alternate for me quickly. Not a bad word to say one very happy customer 😊

November 18, 2020
Unprompted review
Rated 5 out of 5 stars

Problem Solved

Excellent service. I have a V&J shop nearby (which is great) but I am self isolating. My order was delayed slightly because of a supply issue, but the way the staff dealt with it was exceptional. Contact was easy, very friendly and responsive. You find out the calibre of a company when there's a problem. V&J cracked it!

November 16, 2020
Unprompted review
Rated 5 out of 5 stars

my go to place for liquids and vapes

my go to place for liquids and vapes. I live at the other end of the country yet they always manage to get my orders to me the next day! the one time I had an issue with a vape I bought, I used the live chat on their website and had the issue sorted within minutes. excellent service, excellent prices and excellent products!

November 15, 2020
Unprompted review
Rated 5 out of 5 stars

i ordered my usual pakage of juice(Call Me Misty)

i ordered my usual pakage of juice, and i missed my dilivery and to my suprise it was being sent back to vape and juice. i went online and spoke to Freddie on their site and within 5 minutes he had it turned around and I got it the next day which also included a txt update on the time I would get it. Excellent service what can I say brilliant and thank you to vape and juice who could have charged me to redeliver but nope. thank you to Freddie for the help!!.

November 11, 2020
Unprompted review
Rated 5 out of 5 stars

Have been using vape & juice for a…

Have been using vape & juice for a number of years at two of my local shops and since covid-19 the website.
Using the website is very very easy and I am usually offered 20% discount, delivery is normally next day and it is free. The only problem I have is my two local shops no longer offer to re-cycle the bottles.
Superb service

November 10, 2020
Unprompted review
Rated 5 out of 5 stars

CBD A+ Excellent

CBD A+ Excellent! Next day delivery, check. Actually arrives next day, check. The Smok2 I bought was excellent and works perfectly.

I'm been buying the "42%" CBD stuff and it really works!

They also do little cashbacks that really do arrive by PayPal and if you look I'm sure you can find a 20% discount code every time.

November 4, 2020
Unprompted review
Rated 5 out of 5 stars

Local and reliable

I've used these for several years and if you have questions they always have time as they are enthusiasts themselves.

Pricing is fair with a generous discount point/voucher scheme in place and delivery prompt. Any unforeseen supply/order problems they will always contact you first to ensure you have a positive outcome.

November 4, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service once again next day…

Excellent service once again next day delivery is a brilliant service by dpd very good price wise in fact probably the best in uk I’ve started buying all my vape stuff from these guys they provide a excellent service once again 100% vouch from me

October 28, 2020
Unprompted review
Rated 5 out of 5 stars

Really wonderful service

Really wonderful service. I was a novice when I first entered their store in Hackney (Sadly no longer there) and the staff helped me pick the perfect starter kit and explained everything to me. Years later and I would never go anywhere else. Their online service is second to none - I didn’t have the need to use this prior to lockdown, but they kept my supply full the entire time. Delivery was free and super speedy and I usually received my order the next day! Vapes are great, juices are great, service is fantastic and the staff are even better :)

October 20, 2020
Unprompted review
Rated 5 out of 5 stars

I'm here to Keep the Cats Happy.

I've been a customer of Vape & Juice's Colchester store for three years - I have bought all of my equipment and most of my juices from them. I liked to go there because the lads were friendly and chatty and the shop had a cosy feel to it - and smelled like different yummy flavours every time! Then lockdown happened so I looked them up online and have been ordering from their site ever since. I like the layout of their website and am always impressed by how quickly my order arrives. The only one time there was a stock issue with my order they communicated well and we resolved it quickly. Really can't fault them at all. Fab company.

October 16, 2020
Unprompted review

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