Vape At Door UK Reviews 

A hicupp with delivery but swiftly sorted by Dan... Will def use again and would recommend.. A1.. Thanks

Choose to order from Vape At Door ,happy with my order however did not receive my free gift ( what they offered me ) Premium up to 15000+ puff Bonus device ( Mystery Model ) this is why I only gave 3 stars .Well kept informed speedy delivery ,great prices .

Always a superb service. Great choice and communication is second to none. Keep up the good work.

I had a bad experience with my last two orders from another company who confirmed they had plenty of stock of the items I wanted prior to me ordering. I placed my order straight away and the payment was taken from my bank before they contacted me to say that they were out of stock.
I then had to wait over a week to be refunded.
I was dubious about ordering from another company but contacted Dan via WhatsApp to ask if they had stock of the items I required and was reassured that they did.
I placed the order Wednesday and it was confirmed, processed and shipped out within 24 hours and I received the delivery this morning (Friday).
Absolutely over the moon with the service I received and will be definitely be placing my future orders with this company.
Honest, reliable and a top notch customer service.
Thank you so much 🙂

Been using vape at the door for a while now,excellent products and taste very helpful and friendly service would recommend them 100%.

Used them several times now and service is always spot on. Fast delivery too....

Brilliant, Arrived next day, only negative was all the packaging (inside and out) smelled of cigarette smoke.

Everything thing as ordered and very fast delivery 😊

Brilliant service didn't have item in stock but got an even better replacement cheaper.. My friend loves it with it's oled screen and awesome flavours.. Will definitely order again.

1st order and I can't recommend them enough, my items weren't in stock...however Dan contacted extremely quickly and sorted out vapes that are so far to my liking. Fast response, very quick delivery and brilliant products ...I will definitely be a returning customer

Always order from Vape at door,excellent seller always good quality vapes.

Didn’t have what I ordered in stock. But offered a great alternative. Will definitely buy from them again

Always a superb experience when purchasing , even if there's any issues , the communication and response back has always been great , and they go above and beyond for there customers , excellent service , would highly recommend

Brilliant as always the customer service is brilliant if you have any problems it’s quickly resolved

I use vape at door all the time the team are great helpful the product is put standing and its always there when they say it will be

Vape at the door congrats to all did.nt have my order in stock and they went above and beyond tomake sure i had something rather than nothing communication was swift with no messing around will defo use them again

Bought from vape at door for over a year and not had any problems, my purchases always arrive on time and are good quality.

Great verity of products to choose from at reasonable prices. I bought several different vapes and they all arrived very quickly and each vape tasted great. The communication from Dan when there was a slight problem was second to none he helped in anyway he could and problem solved quickly and efficiently. A superb site to use would fully recommend to anyone to use.

Can honestly say this is one of the best companies I've ordered from never mind the best vape company.
The customer service is outstanding, if there is any issue with an order they are immediately in contact with you to offer a solution, even one that puts them out of pocket.
The products are always excellent, fantastic value and delivered super fast.
Cannot recommend Vape At Door highly enough.

Abysmal from start to finish.

Ordered Monday evening, next day shipping (which costs extra).
Get a dispatch email Tuesday morning, with a tracking code. All good so far.
On Wednesday get a WhatsApp message apologising that they don’t have the stock of the item that was supposed to be delivered that very day, and that they can send me out a replacement for delivery on the Thursday. Not ideal, but it happens, so I agree.

What then begins to happen is one long string of lies, fluff, and absolute bullsquirt from Dan over varying WhatsApp messages, stating the item has been posted, and that it must have got lost in the Royal Mail system.
Upon pointing out that I work nearly daily with said system and that the fact that Royal Mail haven’t even processed the item as received by them, which means it hasn’t been sent from Dan’s warehouse, he quickly does a U-turn that would have made Theresa May blush, and says it must have been during their transportation. He then tells me he’d send me a replacement but they don’t have the stock of that item (which is still listed as in stock, even now on their website).

After 6 days of back and forth, today I finally get a refund (which I was promised yesterday, and never received), after being told once again the stock is not available (and once again confirming it IS listed as available on their website).

What I actually suspect is, they take orders, THEN order the stock, then dispatch it to the buyer. So, essentially they take orders under pretence, and create tracking numbers to placate people, and blame Royal Mail for their own underhand dealings.

If I could give 0 stars I would. Absolute shisters. Avoid if you actually want your items in quick order.

(Also note other reviews here. Even the 5* ones often mention having to get an alternative/replacement as they don’t have the stock in. Absolute shambles.)