vapegala.co.uk Reviews 179

I'm a regular customer of Vapegala and everything usually goes smooth. As soon as something didnt and I got in contact with their team they quickly rectified the problem I had and sorted it out same day.

I've ordered from this site several times but the last time I ordered one of the vapes didn't work (I've used loads of disposable vapes and this does happen from time to time)
I messaged them on whatsapp as they have there number on there website and they gor back to me and sorted it out on the same day.
Definitely recommend this site.
Great easy to use website
Loads of different vapes in stock
Very good customer service

Quick delivery, really friendly and helpful customer service :) thanks vape gala!

I had a faulty disposable unit sent out to me spoke with them directly and they sent a replacement unit out very very impressed how this was handled will continue to use there website with out a doubt the customer service is top notch

I had a issue with a item I purchased and there responses was brilliant and instant!
Would really recommend this company.
Thanks again for your help 🌟

I’ve been using this company for months now and have had no problems whatsoever. An item was missing in my parcel but the customer service was really good and it got sorted within just a day! Would highly recommend ordering from this company

Honest recommendations! Super fast delivery, support works perfectly, highest quality products! Can’t imagine ordering vapes from any other shop!

First time I ordered from this company everything was great. I ordered some vapes last week which came this Wednesday both Vapes were flashing blue lights hadn’t even used them. I gave it another 10 minutes then both vapes wasn’t lighting on. I contacted them on WhatsApp and nothing was done. Very disappointed as they didn’t offer me a refund or send new Vapes that actually worked as I put money towards these vapes in the first place.

Wide range of flavours, deals on the vapes are the best i’ve seen and the delivery come a day early! very happy with my order and will be using them again

Would highly recommend vape gala for all your vaping needs!
The devices are fabulous and great tasting.

Customer service is exceptional especially after one device had arrived damaged, the response was almost instant and sorted quickly.

Thank you Vape Gala!

Easy to navigate and once order is delivered normal within the next two days.
Use every month as the flavours and variety is amazing

Excellent customer service.

Unfortunately I received a faulty vape, contacted customer services and the problem was resolved very quickly and with no fuss what so ever.

I have had several orders from this company and this is the first time I have ever had a problem but cannot fault the way it was handled.

Will definitely continue using Vapegala for my vaping needs.

Really helpful customer service and quick delivery

Another great order 👌 love buying from this place and will continue to do so. Highly recommended. Customer service is amazing 🙂

Had an issue and it was resolved within the first few hours i had raised it with them, dealt with very well. Excellent customer service

When I received a faulty product which was no fault of vapegala’s, they were kind enough to place a new order for the same product at no added cost to replace this product going above and beyond just sending a refund!

I’m very happy about the service and quality
Thank you

the best experience i have had till now, R & M kits and IVG crystal bars are great! and above all , their customer support is really fast and efficient

Recently ordered 2 7000 R and M Vapes. Products worked well as always. Only downside was that there was a strand of hair stuck in the coil which I removed. Product works well and I plan on ordering more soon

Couldn't fault VapeGala at all great service and range of products and the customer services is so quick not waiting around 2-3 days for emails to be returned is always a bonus. Only issue is the cost of next day shipping. £7.99 was a bit much.