Vapeiq Reviews 

Yep I think I have scammed once again!

Pitiful Customer Service - Do not transfer money by bank transfer

I placed an order on 25/11 (order 24921) and progressed through to payment. I transferred the funds as requested and everything seemed ok. I later got a rather confusing email claiming I had left items in my cart but when I checked my cart was empty. Digging deeper it appeared that some of the products I had ordered were out of stock. This despite their system accepting my order and payment. I followed a link they sent me and modified my order but this then generated a new order (24924) and when I submitted it they were looking for payment again.
I emailed them pointing out that order 24924 was in fact a replacement for 24921 and that I had already transferred the funds and would not be sending any more.
On checking their website I tracked that they had cancelled 24921 and I watched 24924 progress through processing to completed.
This status has been at completed for almost 2 weeks now and I have emailed them numerous times to every contact address I have been able to find but as usual, this has met with silence.
I am confused and concerned as to why my order has not been despatched.
Take this as a warning. DO NOT TRANSFER PAYMENT BY BANK TRANSFER. Once they have your money you are totally unable to resolve any issue as they simply ignore every attempt to contact them.

I've been buying from here for a long time with no issues, but my last order of over 2 months ago has not arrived. I sent several emails but nothing. As they keep saying they are closing and keep sending discounts, please don't be tempted you may NOT receive your items.

Ordered some liquid from here, and unlike me I checked trustpilot for reviews. Wish I did before I ordered. 3 days passed and no order update, emailed them to see what was happening, got no reply. Emailed them a second time and got told my order must have been lost in the post. Well it wasn't even dispatched as I paid for first class delivery. Got told they would repost. Today is 4th December and I get a notification to say its been dispatched, second class! I paid for first class. Don't bother with this company.

Took money but didn't send order. tried emailing several times to no success, Please don't order from them they are a con,

DO NOT ORDER from this company vapeiq.co.uk, you will not get your order. what a disgrace just robbing people

Shocking company, ordered 9/9/25, over 50 emails with one short reply 4 weeks ago, saying looking into my order
Have been ordering from them last 5 years and every order there has been a problem with postage
Now found another company for my Old Holborn [Dark Tobacco] better price and next day delivery with tracking, ONEELIQUIDS

Scammers, I should have read the reviews by others. Never received anything. They say online payment method down so do a bank transfer. This guy Andrew Beard should be arrested. They say your order is ready for mixing and you here nothing, no replies from them.

As with most other reviews. Scammers.
had no problems for years, then they stopped taking Paypal and went for money transfer, the alarm bells should have stopped me. I lost nealy £80 on my last 2 orders. No respnse or communications from them, other than, we are dealing with it. Orders didn't arrive

This seller are scammers
Don't order nothing from them
Let's say something has happened and the company has ceased to exist - it could happen. But then you take down the site, and especially the request for payment in advance. By continuing to charge without delivering, it qualifies as fraud.

I ordered and paid in March and have not heard anything from them since then, so I have given up hope.
Let's say something has happened and the company has ceased to exist - it could happen. But then you take down the site, and especially the request for payment in advance. By continuing to charge without delivering, it qualifies as fraud.

IT'S A SCAM, DO NOT BUY ANYTHING. I made an order and they didn't send me anything, they even didn't send me a confirmation order email, and they don't answer to the emails.

Oh how I wish I'd read the reviews on Trustpilot before I threw my money away. I have had the same experience as most of Vapeiq's customers. They claim they sent my order, they ignore emails until you contact them through their website, then they promise to sort it out, then they don't contact you again. Bunch of cheap con-merchants. The good thing is I live about 10 minutes from their business address and intend to pay them a personal visit very soon. I'll post an update when I have.

When my order said 'completed' and I hadn't received it and two emails went unanswered, I read a few of these reviews. But the dude came through and sent me my order perfectly. OK, comms could be better and post a bit quicker, but its a great price and good quality. I would defo recommend!

Complete scam. Placed orders that never show, if you complain they block your email address.This VapeIQ site has been 3 different Vape companies all with the same scammer owner Andy Beard. They ask for wire transfer knowing that it's non refundable, basically it's wire fraud. Avoid, and contact UK authorities if possible.

Wow !!! This company certainly now's how to blend smooth full bodied vape oils at a very affordable price.Well done Vape IQ 10/10 for Your products and price. Highly Recommend !

Ordered e-liquid, paid by bank transfer as they requested, received no acknowledgement, no liquid, no refund and no response to my emails. It is little wonder this firm is shutting down, absolute con.

Don't know what is going on with this company . The past 3 ordered has leave me raging. You need to chase them to send you the items and they are rude and use very bad reason for delay delivery. I had used them for pass 5 years and everytime it is not a small amount going through their till. They are not longer care and value their clients. I have 100% rethink no to use them anymore. It is very bad and they don't care they get bad reviews.

Ordered on 17th Feb and still no goods and no response to my emails and contact form requests for an update. Been using them for 10 years but they have really gone downhill. They have my money, I have nothing. I'm reporting to trading standards.