If I could put minus stars I would order on 27 Feb no emails no money absolut scam artists over two months they need to be shut down asap I've gone to a company make my vape using their calculator its... See more
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Previously hadn't had a problem with this company so didn't think twice about making a BACs transaction payment to an Andrew Beard. Nothing received after 2 weeks started to make enquiries on the... See more
This seller are scammers Don't order nothing from them Let's say something has happened and the company has ceased to exist - it could happen. But then you take down the site, and especially the r... See more
Shocking company, ordered 9/9/25, over 50 emails with one short reply 4 weeks ago, saying looking into my order Have been ordering from them last 5 years and every order there has been a problem wit... See more
1.6
Bad
81 reviews
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Reply from Vapeiq
Hello Lawrie, we are working very hard to keep our Trustpilot score as high as we can in a country where businesses are closing everyday due to the cost of living and rising bills and you leave a 1 star because your taste buds are shot at 1.34 AM in the morning?
The two flavours you had were:
Just RY4 - https://vapeiq.co.uk/product/ry4-flavour-tobacco-vape/
Black Cherry Tobacco - https://vapeiq.co.uk/product/cherry-pipe-tobacco-e-liquid/
Two VERY popular Tobacco Flavours. Each of these Tobacco E-liquids are custom made and need around 2 weeks to steep - as stated on the product pages.
Have a great day
Have Been For
I have been dealing with them for 10+ years now and imho you wont find a nicer, friendly supplier. Top quality liquids and flavours all at a more than reasonable cost.
June 7, 2024
Unprompted review
Reply from Vapeiq
Thank you very much for the review Bonzo, the past 10 years has been a ride.
Very happy
Very happy
Quick delivery well packaged and quality tobacco juice
May 14, 2024
Unprompted review
Reply from Vapeiq
thank you very much for your review!
I ordered Saturday it’s now the…
I ordered Saturday it’s now the following Friday no delivery and no tracking number and no response #15275
May 18, 2024
Unprompted review
Reply from Vapeiq
Hello Carl, if you kindly check you emails you will find an email from us from around 12.30 pm. You ordered a PRE ORDER flavour and states on the page PRE ORDER in huge black lettering.
This means you buy the flavour and wait until its in stock as its our top selling tobacco.
https://vapeiq.co.uk/product/best-old-holborn-tobacco-e-liquid/
We have also said we have found a Holborn and has been shipped. Please read your emails.
I came across VapeiQ about 6 months ago…
I came across VapeiQ about 6 months ago & I’m so glad I did, i wouldn’t go anywhere else for my vape !!
May 12, 2024
Unprompted review
Reply from Vapeiq
Thank you Neil for your continued support!
Been using this company for a while now…
Been using this company for a while now under there old name and new name. Never once have I had problem, any questions I've had have been answered within reasonable times, deliveries have always been on time. Thanks Andy keep up the good work mate
February 2, 2024
Unprompted review
Reply from Vapeiq
Thank you very much for your review Luke. Andy
Don't use!
Don't use, they will take your money and just completely ignore you.
Tracking was added to my order over 2 weeks ago, yet no parcel has been sent. They completely ignore emails.
January 9, 2024
Unprompted review
Reply from Vapeiq
Well hello there Timmy! So your order was placed on December 30, 2023 @ 4:56 pm. As you should of been aware, with all the NOTICES ON THE WEBSITE we was closed then so no one was at work or manning the emails because we would love a week off work drinking loads and getting very over weight. Your order was shipped out on the 2nd but stuck in the system for a few days as you chose 48 hr tracked service during the Christmas period - Classic! Very sorry you had to leave this 1 star review, with the thousands of orders we send out each month we are bound to get a few. Regards
Don’t bother unless you like lies and long delivery
These used to be called bestcigliquid. They’ve renamed to VapeIQ. Their products are the same but more expensive and their customer service has gone even further down the swanny to match!
I thought I’d give them a second chance after using them last year paying for 24 hour tracked delivery and my order not been sent for over a week! I emailed them and they repeatedly lied saying it had been shipped 🤥
Thought maybe it was a 1 off! Ordered again on the 18th of December (their website claimed the 20th was the last chance to order for 24hour delivery) I ordered the 18th paid for the 24 hour delivery and only now on the 4th January I’ve had my order AFTER I sent an angry email to which they’ve not even bothered to reply to!!
My own fault for using them again but even over the Xmas and new year 2.5 weeks for delivery when I ordered BEFORE their Xmas delivery cut off is an absolute p*ss take! It’s not even about Christmas postage it’s just pure laziness and bad business.
Won’t have my money again and any one reading this I suggest you spend yours elsewhere.
Shame as a little bit of honesty and sticking to their own words is all it takes to be a good company. I won’t even use these liquids now as I don’t trust them after having to write a strongly worded email.
January 4, 2024
Unprompted review
Reply from Vapeiq
Hello the Robloxking are you old enough to even vape? Very sorry your order took so long to be with you, i know how very frustrating that can be. The products are cheaper that the BCL site, im not sure if you know how much it actually costs to produce liquid, Pay staff, pay rents, bottle it & ship it a 5va a bottle is crazy, so you want it less? Well, the flavour ban will more or less kick in at some point soon s o im sure you will be over here buying a years worth and still complain. All the breast.
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