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See what reviewers are saying

Rated 5 out of 5 stars

I’ve been disappointed with some other companies, ordering and paying for items, then to be told they are not in stock , here you know straight away if they are out of stock and you can choose an alte... See more

Rated 2 out of 5 stars

I was sent none genuine parts . Coils burnt out with in the hour. Did email company not willing to help refund or send new package. This is not my 1st review my other “disappeared” after sending evi... See more

Company replied

Rated 5 out of 5 stars

I’ve used vape korner a few times now after my friend recommended them to me and I’m glad she did. The vapes always arrive on time and if there’s any issues they get dealt with immediately it’s perfec... See more

Rated 1 out of 5 stars

Never had any problems for the last 3 years. Suddenly my order didn't arrive. Allegedly +1000 parcels were held by Royal Mail and have just been released. Still no arrival. Tracking doesn't exist a... See more

Company details

  1. Electronic Cigarette Store
  2. Battery Store
  3. Vaporizer Store

Written by the company

Your premium vape store for Great Value E-Cigs, E-Liquid and Vape Accessories for your vaping needs. We're committed to our customers to ensure unparalleled customer service. We have a longstanding commitment to treat all customers the way we would like to be treated - with respect, support and kindness. Not just an online shop ! Vape Korner are not just an online shop, we have high-street stores & official distributors located around the UK where you can come and try our products. Please note: Due COVID -19 we are trying our best to ensure your order is processed as soon as possible. Please bear with us in difficult times as we fulfill your orders as there is postal delays.


Contact info

3.5

Average

TrustScore 3.5 out of 5

2K reviews

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Rated 1 out of 5 stars

Poor customer service.

I order 2 9000 RnM vapes weekly from this company. Never had any complaints , however the last order was very poor the vapes tasted funny from a few puffs.
I asked this company for some help with this and their response looked like an automatic reply telling me the obvious.
Very disappointing you have lost a good customer due to your lack of empathy and customer care skills.
I would think twice if your going to order incase you have any issues they won’t be willing to help.

February 28, 2024
Rated 2 out of 5 stars

I’ve still not received my full order

I’ve still not received my full order. Ordered 2 bottles of liquid, only one came and was told to wait for Royal Mail to deliver it. Been waiting since the 27th January 2024 to 06 February 2024. Feel like I’ve been robbed. Probs not wise to order online from here again. I know it’s £13 but when one item out of 2 turns up a week ago you’d expect the other to be here by now.

January 29, 2024
Rated 1 out of 5 stars

Shockingly poor on delivery

Placed order for Aspire K2 vape pen on 2/12/23. Website states deliver 2/4 days. 10 days now passed still not arrived. First email enquiring why not delivered, Post Office blamed. Second email asking why still not delivered, no reply.
No notification re shipping is offered.
Very poor. Will never use them again. About to go away so will give chance to see if delivered, if still not will start request for refund. On present performance guess that will not be easy.
Avoid this trader.

December 12, 2023
Unprompted review

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