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See what reviewers are saying

Rated 5 out of 5 stars

I’ve been disappointed with some other companies, ordering and paying for items, then to be told they are not in stock , here you know straight away if they are out of stock and you can choose an alte... See more

Rated 2 out of 5 stars

I was sent none genuine parts . Coils burnt out with in the hour. Did email company not willing to help refund or send new package. This is not my 1st review my other “disappeared” after sending evi... See more

Company replied

Rated 5 out of 5 stars

I’ve used vape korner a few times now after my friend recommended them to me and I’m glad she did. The vapes always arrive on time and if there’s any issues they get dealt with immediately it’s perfec... See more

Rated 1 out of 5 stars

Never had any problems for the last 3 years. Suddenly my order didn't arrive. Allegedly +1000 parcels were held by Royal Mail and have just been released. Still no arrival. Tracking doesn't exist a... See more

Company details

  1. Electronic Cigarette Store
  2. Battery Store
  3. Vaporizer Store

Written by the company

Your premium vape store for Great Value E-Cigs, E-Liquid and Vape Accessories for your vaping needs. We're committed to our customers to ensure unparalleled customer service. We have a longstanding commitment to treat all customers the way we would like to be treated - with respect, support and kindness. Not just an online shop ! Vape Korner are not just an online shop, we have high-street stores & official distributors located around the UK where you can come and try our products. Please note: Due COVID -19 we are trying our best to ensure your order is processed as soon as possible. Please bear with us in difficult times as we fulfill your orders as there is postal delays.


Contact info

3.5

Average

TrustScore 3.5 out of 5

2K reviews

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Rated 1 out of 5 stars

Throwing money down the drain

Received an item that was not fit for purpose. Called into the office and was told in order to get refund or replacement, I'd get a callback from the owner. This happened on 7 ocassions and no response.
Total of 39 emails sent since I first reported the problem and they refused to reply.
They operate on a "blame it on the supplier policy" even though purchases were made to them as the seller, not the supplier.
To date, I'm still out of pocket as they have zero customer service meaning I have paid for a product unfit for use and haven't been refunded or sent a replacement which I was promised on multiple ocassions that I would.

STAY CLEAR.

If you were to ever have an issue with a product purchased from them, you will never see a refund or replacement.

Again, STAY CLEAR.

March 1, 2023
Unprompted review
Rated 1 out of 5 stars

Waste of money and clearly has no product control before sending out orders

Save your money!!!

I ordered two vapes with next day delivery… I waited 5 days then emailed them which they replied with they only have one colour black in stock (why didn’t they email me this before?) to which I said one black one silver would be fine…
When they came only the silver one was the one I actually ordered the other black was a battery one and cheaper than the one I ordered … which they also sent without a battery (I don’t use those style vapes so I had no batteries ) they wouldn’t send a return form instead said they will send a battery… the battery they sent me runs from 100% to 40% in less than 10 puffs … not worth it at all I’ve had to buy extra batteries and a special battery charger for it and it’s just not good enough.
Will not be ordering from these again !

May 10, 2023
Rated 5 out of 5 stars

Great shopping experience from Vape…

Great shopping experience from Vape Korner. Great range , great prices , great customer service , and speedy delivery. Who could ask for more?

May 16, 2023
Vape Korner logo

Reply from Vape Korner

Thank you for kind review. Hope to deal with you soon.
Regards,

Rated 1 out of 5 stars

Missing items

My parcel has been delivered and I'm missing one bottle of juice and my other bottle has leaked out in the envolope

October 9, 2022
Vape Korner logo

Reply from Vape Korner

Sorry to hear that, please share the details at info@vapekorner.com and our team will assist you with your concern.

Rated 5 out of 5 stars

Great vapes

Great vapes, lots of flavours and very good prices!!

May 10, 2023
Vape Korner logo

Reply from Vape Korner

Thank you for kind review. Hope to deal with you soon.
Regards,

Rated 5 out of 5 stars

I’m very happy hundred percent…

I’m very happy hundred percent satisfactory so easy to do put my password in Riada. It’s here within days very very very very much.

May 9, 2023
Vape Korner logo

Reply from Vape Korner

Thank you for kind review. Hope to deal with you soon.
Regards,

Rated 5 out of 5 stars

Best price I could find online

Best price I could find online, needed this as a spare as this model is my favourite. Very quick delivery also.

May 8, 2023
Vape Korner logo

Reply from Vape Korner

Thank you for kind review. Hope to deal with you soon.
Regards,

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