Vapestore Reviews 17,542

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 5,414 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products, noting they are well-packaged and as described, with a wide selection available at good prices. The service is frequently highlighted as outstanding, with many appreciating the quick and efficient dispatch and delivery, often arriving the next day. People also value the easy online ordering process and the responsive customer support that quickly resolves any issues. However, some customers experienced issues with delivery times, with orders taking longer than expected or not arriving at all, despite paying for expedited shipping. A few other people also felt that some products received were faulty or leaked upon assembly.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting quick and efficient... See more

Product

Customers consistently note positive experiences with product, praising the wide selection, good prices, and... See more

Service

Customers had positive experiences with service, consistently praising the fast and efficient delivery, with... See more

Order

People report positive experiences with order, highlighting the ease of ordering and quick delivery. Many... See more

Price

Consumers find price to be positive, with many reviewers consistently praising the good and reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent Company and the best quality supplier of UK manufactured juices. Small delays and out of stocks while they moved to bigger warehouse, but seem to be nearly back on track again. Love the m... See more

Company replied

Rated 5 out of 5 stars

I have used Vapestore repeatedly for a few years now. The service is always excellent with regards to dispatch and delivery. Products are quality and well packaged. When I had an issue with my addre... See more

Company replied

Rated 5 out of 5 stars

Wide choice of products at good prices. Quick shipping with tracking service available and a loyalty points scheme that is always welcome, as the points ultimately translate into money off. I also co... See more

Rated 5 out of 5 stars

5th time of purchasing goods from Vapestore and had zero issues at all. Great variety of products, great prices and discounts compared to High Street stores and loyalty reward points along with discou... See more

Company replied


Company details

  1. Vaporizer Store
  2. Electronic Cigarette Store

Written by the company

As one of the leading online retailers since 2015, Vapestore proudly purveys the best in third-party and own brand e-cigarette technology, e-liquids and accessories. Our ever-expanding collection includes the most sought-after brands on the market, with such reputable names as Smok, Innokin and Aspire all in one convenient location. You will also find a huge assortment of e-liquids from popular brands like Nasty Juice and Dinner Lady, along with our own phenomenally successful lines of Double Drip and Vapouriz Premium liquids


Contact info

4.8

Excellent

TrustScore 5 out of 5

18K reviews

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Asks customers to review

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Rated 5 out of 5 stars

Excellent service

Excellent service. Ordered 7pm Thurs, arrived 9.30am Fri. Lots of deals & reward points discount. Have used them for at least 3 yrs now.

June 19, 2026
Rated 5 out of 5 stars

Always great service from Vapestore

Always great service from Vapestore. Issue with courier not delivering my parcel and when I contacted Vapestore it was sorted very quickly. Communication excellent

June 25, 2026
Unprompted review
Rated 5 out of 5 stars

Vapestore is the No.1 BEST store to shop for Vapes!

Firstly thank you Vapestore!

Vapestore is 100% highly recommended absolutely excellent and brilliant customer services department.

All products on their website are reasonably priced with amazing offers discounts and customer loyalty schemes for their loyal valued customers.

They also have a dedicated telephone line should any customers wish to speak with one of their extremely polite kind very professional and knowledgeable representatives.

I will continue to shop with Vapestore!

Once again a MASSIVE thank you to Vapestore including all of your lovely team members!

Kind regards,

Indy

May 9, 2026
Rated 5 out of 5 stars

Wide variety; quick delivery

Vast choice of e-liquids with a variety of strengths to suit. Quick and efficient delivery. Usually well stocked although at times website needs to be updated sooner for out of stock products. Saying that, I will still use Vapestore as my go to for my vaping needs.

June 19, 2026
Rated 5 out of 5 stars

Excellent customer service and overall a good shop for vaping stuff

Wide choice of products at good prices. Quick shipping with tracking service available and a loyalty points scheme that is always welcome, as the points ultimately translate into money off.
I also contacted their customer service via email and I was surprised to see a representative replied within minutes, which is almost unheard of. And they resolved the minor issue I was experiencing promptly.

June 19, 2026

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