Excellent Company and the best quality supplier of UK manufactured juices. Small delays and out of stocks while they moved to bigger warehouse, but seem to be nearly back on track again. Love the m... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have used Vapestore repeatedly for a few years now. The service is always excellent with regards to dispatch and delivery. Products are quality and well packaged. When I had an issue with my addre... See more
Company replied
Wide choice of products at good prices. Quick shipping with tracking service available and a loyalty points scheme that is always welcome, as the points ultimately translate into money off. I also co... See more
5th time of purchasing goods from Vapestore and had zero issues at all. Great variety of products, great prices and discounts compared to High Street stores and loyalty reward points along with discou... See more
Company replied
Company details
Written by the company
As one of the leading online retailers since 2015, Vapestore proudly purveys the best in third-party and own brand e-cigarette technology, e-liquids and accessories. Our ever-expanding collection includes the most sought-after brands on the market, with such reputable names as Smok, Innokin and Aspire all in one convenient location. You will also find a huge assortment of e-liquids from popular brands like Nasty Juice and Dinner Lady, along with our own phenomenally successful lines of Double Drip and Vapouriz Premium liquids
Contact info
7a Henley Business Park, GU3 2DX, Guildford, United Kingdom
- 0800 644 0000
- support@vapouriz.com
- vapestore.co.uk
4.8
Excellent
18K reviews
Asks customers to review
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Great product at a good price which…
Great product at a good price which arrived quickly
June 19, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Vapestore
Hi Shirley,
We're delighted you appreciated our service and quick delivery. Thank you for your lovely review. We hope to welcome you back soon!
Kind regards
Rose
Reply from Vapestore
Hi David,
Thank you for your continued support and feedback! We're really pleased to hear you're happy with our prices and quick postage, as always. It's great to know we’re consistently meeting your expectations, and we look forward to your next order.
Kind regards
Rose
Prompt and efficient
June 3, 2026
Reply from Vapestore
Hi Tracy,
Thank you for your review! We're glad to hear you found our service prompt and efficient. We appreciate your support and look forward to helping you again soon.
Kind regards,
Rose
Reply from Vapestore
Hi Sandra,
Thank you for your kind review! We're really pleased to hear your order arrived quickly and was well packaged. We appreciate your feedback and look forward to serving you again in the future.
Kind regards
Rose
Reply from Vapestore
Hi Melissa,
Thank you for your lovely feedback! We're glad you found our prices great, the website easy to use, and the delivery fast. It’s always a pleasure to hear when everything comes together smoothly for our customers. We appreciate your support and hope to see you again soon.
Kind regards
Rose
Reply from Vapestore
Hi Ann,
Thank you for your great review! We're really pleased to hear you found the ordering process straightforward and the delivery swift. We appreciate your support and hope to see you again soon.
Kind regards
Rose
Had a problem with my delivery and it…
Had a problem with my delivery and it was sorted out within half an hour
June 19, 2026
Reply from Vapestore
Hi Diane,
Thank you for your feedback! While we're sorry there was an issue with your delivery, we're pleased we were able to resolve it quickly for you. We appreciate your understanding and are grateful for your kind review. We look forward to serving you again soon.
Kind regards
Rose
Reply from Vapestore
Hi Karen,
Thank you for your review! We're glad you found the experience quick and easy. We look forward to helping you again in the future.
Kind regards,
Rose
Reply from Vapestore
Hi Gemma,
Thank you for taking the time to leave a review! We're so pleased to hear you were happy with both our service and the prompt delivery. We appreciate your support and look forward to serving you again soon.
Kind regards
Rose
Very quick delivery and always leaving…
Very quick delivery and always leaving in a safe place.
June 5, 2026
Reply from Vapestore
Hi Rosalie,
Thank you for your lovely review! We're delighted to hear that your deliveries are arriving quickly and being left in a safe place. We really appreciate your feedback and look forward to providing the same reliable service again.
Kind regards
Rose
Reply from Vapestore
Hi William,
Thank you for your great feedback! We're pleased to hear you've found us to be consistently well stocked. We work hard to keep our shelves full, and it's wonderful to know it's appreciated. We look forward to seeing you again soon!
Kind regards,
Rose
As always fab service
As always fab service, and great value deals 👍 😁 not to mention quick postage. Thank you! X
June 18, 2026
Reply from Vapestore
Hi,
We're so glad you enjoyed our service, great value, and quick postage! Thank you for your wonderful feedback. We truly appreciate it!
Kind regards
Rose
No issues and delivered in no time!
June 17, 2026
Reply from Vapestore
Hi,
Thank you for your wonderful feedback! We're so pleased everything went smoothly and arrived quickly. We appreciate your support.
Kind regards
Rose
its a rlly nice flavour I got and it…
its a rlly nice flavour I got and it came perfectly in the package!!!!!
May 29, 2026
Reply from Vapestore
Hi,
We're so pleased you enjoyed the flavour and that your package arrived perfectly! Thank you for your wonderful feedback.
Kind regards
Rose
Good and reliable service
Good range of liquids. Always a fast and efficient service and on the rare occasion that there is an issue, staff are friendly and helpful.
June 4, 2026
Reply from Vapestore
Hi Iain,
We are so pleased to hear you appreciate our liquid selection, fast service, and helpful staff. Thank you for your kind words!
Kind regards
Rose
Excellent service 👌
June 9, 2026
Reply from Vapestore
Hi Clare,
Thank you for the fantastic review! We're so pleased you were happy with the service. Your support means a lot to our team, and we hope to see you again in the near future.
Kind regards,
Rose
The order has not yet arrived!
The order has not yet arrived!
Order VS-1614537 ordered 18/6
The replacement arrived 26/06
Thank you,
June 18, 2026
Reply from Vapestore
Hi James,
We're so sorry to hear about the delay with your order, and we sincerely apologise for the inconvenience this has caused.
We can see that a replacement order was arranged on 25th June, and the latest tracking update from 26th June shows that it has now been delivered.
One of our Customer Advisors will be in touch with you shortly to confirm that everything has been received as expected and to ensure you're completely happy with your order.
Thank you for your patience, and again, we're very sorry for the delay.
Kindest regards,
Rose
Reply from Vapestore
Hi Alan,
Thank you for your kind feedback! We're delighted to hear you had an excellent experience with our service. We really appreciate your support and look forward to welcoming you again soon.
Kind regards,
Rose
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