Vapestore Reviews 17,540

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 5,414 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products, noting they are well-packaged and as described, with a wide selection available at good prices. The service is frequently highlighted as outstanding, with many appreciating the quick and efficient dispatch and delivery, often arriving the next day. People also value the easy online ordering process and the responsive customer support that quickly resolves any issues. However, some customers experienced issues with delivery times, with orders taking longer than expected or not arriving at all, despite paying for expedited shipping. A few other people also felt that some products received were faulty or leaked upon assembly.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting quick and efficient... See more

Product

Customers consistently note positive experiences with product, praising the wide selection, good prices, and... See more

Service

Customers had positive experiences with service, consistently praising the fast and efficient delivery, with... See more

Order

People report positive experiences with order, highlighting the ease of ordering and quick delivery. Many... See more

Price

Consumers find price to be positive, with many reviewers consistently praising the good and reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent Company and the best quality supplier of UK manufactured juices. Small delays and out of stocks while they moved to bigger warehouse, but seem to be nearly back on track again. Love the m... See more

Company replied

Rated 5 out of 5 stars

I have used Vapestore repeatedly for a few years now. The service is always excellent with regards to dispatch and delivery. Products are quality and well packaged. When I had an issue with my addre... See more

Company replied

Rated 5 out of 5 stars

Wide choice of products at good prices. Quick shipping with tracking service available and a loyalty points scheme that is always welcome, as the points ultimately translate into money off. I also co... See more

Rated 5 out of 5 stars

5th time of purchasing goods from Vapestore and had zero issues at all. Great variety of products, great prices and discounts compared to High Street stores and loyalty reward points along with discou... See more

Company replied


Company details

  1. Vaporizer Store
  2. Electronic Cigarette Store

Written by the company

As one of the leading online retailers since 2015, Vapestore proudly purveys the best in third-party and own brand e-cigarette technology, e-liquids and accessories. Our ever-expanding collection includes the most sought-after brands on the market, with such reputable names as Smok, Innokin and Aspire all in one convenient location. You will also find a huge assortment of e-liquids from popular brands like Nasty Juice and Dinner Lady, along with our own phenomenally successful lines of Double Drip and Vapouriz Premium liquids


Contact info

4.8

Excellent

TrustScore 5 out of 5

18K reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

Excellent service

Excellent service as always plus a good choice of products at good prices and delivery is always on time and packed well I always use Vapestore as I get good value for money and excellent service.
Give them a try 👍

June 17, 2026
Vapestore logo

Reply from Vapestore

Hello There

We truly appreciate you sharing your positive feedback! We are so pleased to know you value our excellent service, product selection, good prices, and timely, well-packed deliveries. It's wonderful to hear you consistently find great value with us.

Kind regards
Rose

Rated 5 out of 5 stars

Excellent experience every time…

I have used Vapestore repeatedly for a few years now. The service is always excellent with regards to dispatch and delivery. Products are quality and well packaged.
When I had an issue with my address and age verification after moving home, I contacted them and they were so helpful aswell as being genuinely lovely about it all. They had it sorted within a couple of hours and I still received my order the next day.
Great company.

June 4, 2026
Vapestore logo

Reply from Vapestore

Hello There

We are so happy to hear about your consistently positive experiences with us over the years. It's wonderful to know our dispatch, delivery, and product quality meet your expectations. We are especially pleased that our team could assist you so effectively with your address and age verification. Thank you for your kind words!

Kind regards
Rose

Rated 5 out of 5 stars

Perfect as usual

Perfect as usual, quick delivery & service

April 27, 2026
Vapestore logo

Reply from Vapestore

Hello There

We're so pleased you found our delivery and service perfect! Thank you for your kind words.

Kind regards
Rose

Rated 5 out of 5 stars

Great products and service received

Wide range of products available at a great price and quality, delivery was quick will purchase from here again in the future.

June 17, 2026
Vapestore logo

Reply from Vapestore

Hello There

We appreciate your wonderful feedback! We're so glad you are satisfied with our wide range of products, great prices, quality, and quick delivery.

Kind regards
Rose

Rated 5 out of 5 stars

Great Business,great value,great service.

I always use the vapestore as it is well priced and delivery is usually next day, I can rely on them to ensure that my order is well packagedand I have never had any complaints.Would highly recommend their business.

June 18, 2026
Vapestore logo

Reply from Vapestore

Hello There

We are so pleased to hear about your consistent positive experiences with us! It's wonderful that you appreciate our pricing, quick delivery, and careful packaging. Thank you for your strong recommendation.

Kind regards
Rose

Rated 5 out of 5 stars

Always provide excellent service

Always provide excellent service. Especially the customer service, should any issues arise they are always dealt with swiftly.

June 17, 2026
Vapestore logo

Reply from Vapestore

Hello There

We're so pleased to hear you consistently receive excellent service, especially from our customer service team. We appreciate your feedback!

Kind regards
Rose

Rated 5 out of 5 stars

5th time of purchasing goods from…

5th time of purchasing goods from Vapestore and had zero issues at all. Great variety of products, great prices and discounts compared to High Street stores and loyalty reward points along with discount codes. Cheers Vapestore.

June 3, 2026
Vapestore logo

Reply from Vapestore

Hello There

We are so happy to hear about your continued positive experiences with us! We truly appreciate your loyalty and kind words about our product variety, prices, and rewards. Thank you for your wonderful feedback.

Kind regards
Rose

Rated 5 out of 5 stars

A pleasure to buy from

An excellent company that have a superb product range coupled with efficient processing and dispatch of your order.

June 17, 2026
Vapestore logo

Reply from Vapestore

Hello There

We are so pleased you appreciate our product range, efficient processing, and dispatch. Thank you for your wonderful feedback!

Kind regards
Rose

Rated 5 out of 5 stars

Perfect!!!!

June 3, 2026
Vapestore logo

Reply from Vapestore

Hello There,

Thank you for your fantastic feedback! We're delighted to hear that everything was perfect. We truly appreciate your support and look forward to serving you again soon!

Kind regards
Paul

Rated 5 out of 5 stars

Great company to order from

Great company to order from, orders always spot on and speedy delivery

June 17, 2026
Vapestore logo

Reply from Vapestore

Hello There

Thank you for your fantastic review! We are so pleased to hear you are happy with our service and speedy delivery.

Kind regards
Rose

Rated 5 out of 5 stars

Excellent place online to buy my vaping…

Excellent place online to buy my vaping products! Great service and good quality products

June 5, 2026
Vapestore logo

Reply from Vapestore

Hello There

We're so pleased you find our online store excellent for your vaping products! We appreciate your kind words about our service and product quality.

Kind regards
Rose

Rated 5 out of 5 stars

Yes very good service delivery…

Yes very good service delivery excellent very fast

June 17, 2026
Vapestore logo

Reply from Vapestore

Hello There

We appreciate your positive feedback! We are pleased you received excellent and very fast service.

Kind regards
Rose

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