Excellent Company and the best quality supplier of UK manufactured juices. Small delays and out of stocks while they moved to bigger warehouse, but seem to be nearly back on track again. Love the m... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have used Vapestore repeatedly for a few years now. The service is always excellent with regards to dispatch and delivery. Products are quality and well packaged. When I had an issue with my addre... See more
Company replied
Wide choice of products at good prices. Quick shipping with tracking service available and a loyalty points scheme that is always welcome, as the points ultimately translate into money off. I also co... See more
5th time of purchasing goods from Vapestore and had zero issues at all. Great variety of products, great prices and discounts compared to High Street stores and loyalty reward points along with discou... See more
Company replied
Company details
Written by the company
As one of the leading online retailers since 2015, Vapestore proudly purveys the best in third-party and own brand e-cigarette technology, e-liquids and accessories. Our ever-expanding collection includes the most sought-after brands on the market, with such reputable names as Smok, Innokin and Aspire all in one convenient location. You will also find a huge assortment of e-liquids from popular brands like Nasty Juice and Dinner Lady, along with our own phenomenally successful lines of Double Drip and Vapouriz Premium liquids
Contact info
7a Henley Business Park, GU3 2DX, Guildford, United Kingdom
- 0800 644 0000
- support@vapouriz.com
- vapestore.co.uk
4.8
Excellent
18K reviews
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Found what I needed easily and love it!
May 30, 2026
Reply from Vapestore
Hi Ralph,
Thank you for your lovely feedback! We're really pleased to hear you were able to find what you needed easily and that you're happy with your purchase. We truly appreciate you taking the time to share your experience and hope to see you again soon.
Kind regards
Rose
Perfect as always
June 13, 2026
Reply from Vapestore
Hi,
Thank you for your kind feedback! We're really pleased to hear everything has been perfect as always. We truly appreciate your continued support and look forward to serving you again soon.
Kind regards,
Rose
Vapestore 5☆☆☆☆☆
Brilliant on line store easy to order
fast delivery
Just when I needed it on time
My go to place now
5☆☆☆☆☆
June 13, 2026
Reply from Vapestore
Hi Zara,
We're so happy you found our online store brilliant and easy to order from! It's wonderful that our fast delivery met your needs. We appreciate you making us your go-to place!
Kind regards
Rose
Quickly delivered.
June 13, 2026
Reply from Vapestore
Hi Chris,
Thank you for your feedback! We're really pleased to hear your order was delivered quickly. We appreciate you taking the time to leave a review and hope to see you again soon.
Kind regards,
Rose
Reply from Vapestore
Hi Siu,
Thank you for your great feedback! We're really pleased to hear you’re happy with the price and fast delivery, and we truly appreciate your recommendation. It means a lot to us, and we look forward to serving you again soon.
Kind regards
Rose
good price and fast for cashback
May 30, 2026
Reply from Vapestore
Hi Norman,
We appreciate your positive feedback! We are so pleased you were happy with our price and fast cashback.
Kind regards
Rose
Reply from Vapestore
Hi Francesca,
Thank you for your feedback! We are pleased you enjoyed our prices and customer service.
Kind regards
Rose
Reply from Vapestore
Hi Christopher,
Thank you for your feedback! We’re really pleased to hear you found the website easy to use and that your order arrived quickly. It’s great to know the products matched your expectations as well. We really appreciate you taking the time to share your experience.
Kind regards
Rose
Reply from Vapestore
Hi,
Thank you for your kind feedback! We’re really pleased to hear you consistently receive great service from ordering through to delivery. It means a lot to know we’re meeting your expectations every time, and we truly appreciate your support.
Kind regards
Rose
Reply from Vapestore
Hi Lisa,
Thank you for your great feedback! We're really pleased to hear you're happy with the item, the price, and the fast delivery. It’s great to know everything met your expectations, and we truly appreciate you taking the time to share your experience.
Kind regards
Rose
Reply from Vapestore
Hi Kelly,
We appreciate your positive feedback! We're so pleased you enjoyed our quality items and fast dispatch.
Kind regards
Rose
Reply from Vapestore
Hi,
Thank you for your feedback! We’re really pleased to hear your deliveries are always arriving on time. We appreciate your support and look forward to serving you again soon.
Kind regards,
Rose
Brillant Company,Excellent products and…
Brillant Company,Excellent products and services.
Great customer service too.
June 13, 2026
Reply from Vapestore
Hi Mark,
We're so happy you're pleased with our products, services, and great customer service! Thank you for your kind words.
Kind regards
Rose
Reply from Vapestore
Hi,
We're so pleased you appreciate our quick service and quality. We value your support!
Kind regards
Rose
Reply from Vapestore
Hi Gordon,
We are so pleased you enjoyed our quick dispatch and great product. Thank you for your feedback!
Kind regards
Rose
Reply from Vapestore
Hi,
We appreciate your positive feedback! We are pleased you were happy with our quick delivery and great value.
Kind regards
Rose
Reply from Vapestore
Hi Emily,
We appreciate your positive feedback. We are pleased you enjoyed the free testers and prompt delivery.
Kind regards
Rose
Good communication
Good communication. Straight forward ID process and once it’s done I am pleased that I do not have to do it again for further purchases. Received my purchase quickly and in good order 👍
May 29, 2026
Reply from Vapestore
Hi,
We're so glad to hear you had a positive experience with our communication and ID process! We appreciate your kind words about receiving your purchase quickly and in good order. Thank you for your feedback!
Kind regards
Rose
Failed to deliver
The delivery was sent by royal mail to Stratford upon Avon. I paid the £2.99 for delivery within 24 hours, it's taken 4 days so far and still haven't received the goods as of 11.00 Saturday 20th June.
June 13, 2026
Reply from Vapestore
Hi Jim,
We're very sorry to hear that you have not received your order and apologise for the frustration and inconvenience this has caused.
Having checked the tracking information, we can see that the parcel is marked as delivered on the 13th. However, we understand that things don't always go as planned, and we appreciate how concerning it is when an order doesn't arrive as expected.
One of our Customer Service Advisors will be in touch with you shortly to investigate this further and help resolve the issue as quickly as possible. We are committed to putting this right for you and sincerely apologise again for your experience.
Thank you for your patience and understanding.
Kind regards,
Rose
Reply from Vapestore
Hi Lila,
Thank you for your kind feedback! We really appreciate your continued support and are glad to hear everything has been excellent as always. It means a lot to us, and we look forward to serving you again soon.
Kind regards,
Rose
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