Vapestorm logo
Visit website

Vapestorm Reviews 1,342

•
TrustScore 5 out of 5

4.9

Electronic Cigarette Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 188 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent delivery service, noting its speed and efficiency. Many people highlight the competitive pricing and the high quality of the products, often mentioning that they find the best deals here. The overall service, from ordering to communication, is frequently described as brilliant and reliable. However, some customers occasionally experienced issues with incorrect orders or items. A few people also felt that the company's dispatch and delivery promises, particularly for urgent or bulk orders, did not always align with their actual experience, leading to dissatisfaction with the order fulfillment process.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and efficiency.... See more

Service

Clients share positive opinions on service, consistently praising its speed, reliability, and overall... See more

Price

Reviewers consistently express satisfaction with the pricing, frequently highlighting competitive and... See more

Product

Consumers consistently express satisfaction with the product offerings. Many reviewers highlight the great... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering process easy, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've ordered from Vapestorm for the last 12months. I always use Hangsen liquids & Vapestorm are consistently the cheapest & fastest delivery I've found on the web. There's always usually a little 5% o... See more

Rated 5 out of 5 stars

Absolutely amazing company. Have been ordering my liquid from here for about 3 years first on ebay then through the company themselves. Every order is perfect with quick delivery. Amazing customer ser... See more

Rated 5 out of 5 stars

I've dealt with vapestorm for years now at 2 different addresses and I can't fault them on anything. They are competitive on price with a good delivery time and they keep you informed throughout the p... See more

Rated 5 out of 5 stars

Having had a rip off experience from another company I ordered and emailed vapestorm.I explained that I would continually reorder from them if my experience was good from them.I haven't looked back ev... See more

Company details

  1. Electronic Cigarette Store

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

This is my first order with Vapestorm.

This is my first order with Vapestorm. I found the website to be easy to negotiate (and forgiving!). The prices are competitive and I placed my order. The feedback and information was excellent and I saw that my order had been picked and dispatched within 20 minutes. Delivery (free) was in the middle of the schedule, and by Royal Mail, so good updates and delivery from people who know where you. I wish I had found this company before now.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Always had my delivery when stated and only once in 11 months have they not had a product I ordered. They contacted me to see if I wanted a replacement or a refund on my partial order. I asked for refund and got it right away very pleased with this company.

March 23, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look