Smok Nova GT Best price by far, £18.99 I upgraded from the Nova 5 which I loved and this one is better, it uses the same coils, pods are different though but cheap enough to buy. It comes with 2 coi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Shopping experience is excellent, everything from login to delivery receipt is always second to none and very easy add to that best price on the web and you have a loyal customer who just hopes you wi... See more
Great service every time. Been shopping with them for about a year. So far, no problem. Fast delivery, always.
Been buying from Direct Product Deals for a while now - always reliable and good pricing.
Company details
Written by the company
DirectProductDeals is your go-to online vape store for genuine and authentic disposable vapes, vape kits, vape pods, vape mods, and liquids. Earn loyalty points with every purchase. Enjoy free UK delivery and same-day dispatch on orders placed before 2 p.m.
Contact info
United Kingdom
- directproductdeals.co.uk
4.1
Great
136 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered 20 items and only received 12
Ordered 20 items and only received 12, I emailed twice regarding this issue and as yet I have had no acknowledgement or response.
April 7, 2026
Customer support not great
I received a faulty vape unit as part of my recent order.
I have emailed support twice and not received any reply re sending back for a replacement.
Customer support not great verging on non existent.
April 1, 2026
Great products at excellent prices
Great products at excellent prices, very fast turnaround around, had my order delivered the following day, love using this company
March 31, 2026
Always quick and easy
February 26, 2026
I got sent the wrong liquid
I got sent the wrong liquid , I have emailed them 3 times without a reply.
Very disappointed as the service is usually great.
February 27, 2026
easy ro order quick ro deliver
February 2, 2026
Avoid - Non existent support
Really disappointed. I've been using this company for a good while for vape juice, but this time I didn't receive what I'd ordered. Instead I received 7 different flavours with no pre contact made to see if this was ok with me. Additionally one of them was 20mg strength which I don't use.
I have sent two emails with pics requesting either they send me out the one flavour I ordered or refund me in full.
No reply from them whatsoever so I will ask my Bank to raise a dispute and chargeback.
Really poor service to a regular customer so I won't be using them again.
February 23, 2026
Unprompted review
great choice and fast delivery.
January 28, 2026
Shopping experience is excellent
Shopping experience is excellent, everything from login to delivery receipt is always second to none and very easy add to that best price on the web and you have a loyal customer who just hopes you will send him some vouchers.
February 2, 2026
amazing service
February 2, 2026
I am still waiting for a delivery from…
I am still waiting for a delivery from the 8 th Jan I emailed support no answer not good
January 8, 2026
Use them regularly
Use them regularly, through website and ebay. Always on time, helpful and cheaper than others.
January 5, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.