DirectProductDeals Reviews 

148
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 60 reviews, reviewers had a great experience with this company. Customers consistently praise the fast delivery and efficient ordering process, often receiving their items quickly. Many people highlight the excellent prices and great value offered, making purchases very satisfying. The overall service is frequently described as great, with consumers noting that orders typically arrive promptly and correctly. However, some customers also noted issues with their orders, specifically receiving incorrect items or having products missing from their deliveries. A few other people also felt that customer support was unresponsive, mentioning difficulties getting a reply or resolution when problems arose.

What people talk about most

Delivery service

Customers consistently express satisfaction with the delivery service, frequently highlighting quick and fast... See more

Order

People report positive experiences with order, highlighting the ease of ordering and quick delivery, often... See more

Product

Clients share ambiguous opinions on product, with many reviewers praising the great selection of flavors,... See more

Price

Reviewers highlight positive aspects of price, consistently praising the excellent and best prices on the... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the great service, excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great products at excellent prices, very fast turnaround around, had my order delivered the following day, love using this company

Rated 5 out of 5 stars

buy in bulk suits me down to the ground! savea few quid here and there it all adds up! cheers DPD, but i would pay for the 24hour shipping as the free one takes quite a bit longer and im always runnin... See more

Rated 5 out of 5 stars

I've been shopping with DirectProductDeals for about a year now. First on e-bay, later directly from directproductdeals.co.uk. If I don't have to get in touch with the seller, that means they are... See more

Rated 5 out of 5 stars

Cheapest place for my preferred eliquid and easy ordering with quick delivery.


Company details

  1. Electronic Cigarette Store
  2. Vaporizer Store

Written by the company

DirectProductDeals is your go-to online vape store for genuine and authentic disposable vapes, vape kits, vape pods, vape mods, and liquids. Earn loyalty points with every purchase. Enjoy free UK delivery and same-day dispatch on orders placed before 2 p.m.


Contact info

4.2

Great

TrustScore 4 out of 5

148 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.2

All reviews

(148)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Avoid - Non existent support

Really disappointed. I've been using this company for a good while for vape juice, but this time I didn't receive what I'd ordered. Instead I received 7 different flavours with no pre contact made to see if this was ok with me. Additionally one of them was 20mg strength which I don't use.

I have sent two emails with pics requesting either they send me out the one flavour I ordered or refund me in full.

No reply from them whatsoever so I will ask my Bank to raise a dispute and chargeback.

Really poor service to a regular customer so I won't be using them again.

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

Shopping experience is excellent

Shopping experience is excellent, everything from login to delivery receipt is always second to none and very easy add to that best price on the web and you have a loyal customer who just hopes you will send him some vouchers.

February 2, 2026
Rated 5 out of 5 stars

very good

buy in bulk suits me down to the ground! savea few quid here and there it all adds up! cheers DPD, but i would pay for the 24hour shipping as the free one takes quite a bit longer and im always running out hahaha

November 3, 2025
Rated 1 out of 5 stars

AVOID THIS COMPANY

AVOID THIS COMPANY
Used this company a few times and they appeared to be ok, received items ordered in a timely manner.
My last order however had an item missing, I emailed to the address provided on the website a number of times to no avail.
All they provide as a way of contact is the email address to which there is no response whatsoever.
It is very frustrating, I will not use them again and I am sure they will not even reply to this review as they don't appear to care about their customer.

November 10, 2025
Unprompted review

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