DirectProductDeals Reviews 

149
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 60 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and incredible prices offered across a wide range of popular products. People consistently mention that the ordering website is very simple to use and makes buying items completely stress-free. Consumers also greatly appreciate consistently receiving their packages on time and knowing everything is well packaged. Some reviewers were not happy with order discrepancies, mentioning missing items or receiving the wrong products entirely. Some people also felt that customer support was completely unresponsive when they attempted to resolve these delivery problems.

What people talk about most

Delivery service

Consumers find delivery service to be consistently positive, highlighting quick turnaround times and prompt... See more

Order

Customers consistently note positive experiences with order processes, highlighting quick delivery and... See more

Product

Reviewers express mixed feelings about product orders, highlighting both satisfaction and issues. Many... See more

Price

Reviewers consistently highlight positive aspects of price, noting they offer the best prices on the market... See more

Service

People report positive experiences with service, highlighting prompt and excellent support. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great products at excellent prices, very fast turnaround around, had my order delivered the following day, love using this company

Rated 5 out of 5 stars

buy in bulk suits me down to the ground! savea few quid here and there it all adds up! cheers DPD, but i would pay for the 24hour shipping as the free one takes quite a bit longer and im always runnin... See more

Rated 5 out of 5 stars

I've been shopping with DirectProductDeals for about a year now. First on e-bay, later directly from directproductdeals.co.uk. If I don't have to get in touch with the seller, that means they are... See more

Rated 5 out of 5 stars

Cheapest place for my preferred eliquid and easy ordering with quick delivery.


Company details

  1. Electronic Cigarette Store
  2. Vaporizer Store

Written by the company

DirectProductDeals is your go-to online vape store for genuine and authentic disposable vapes, vape kits, vape pods, vape mods, and liquids. Earn loyalty points with every purchase. Enjoy free UK delivery and same-day dispatch on orders placed before 2 p.m.


Contact info

4.2

Great

TrustScore 4 out of 5

149 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.2

All reviews

(149)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Smok Nova GT

Smok Nova GT
Best price by far, £18.99 I upgraded from the Nova 5 which I loved and this one is better, it uses the same coils, pods are different though but cheap enough to buy. It comes with 2 coils so you can use both to see which suits. Usb cable comes with it also. Only gripe is that it automatically sets the wattage to suit the coil, it often resets by itself when in use so I have to adjust it quite often, good battery life and charges fast. So good Iv bought 3. Well packaged and delivery as described and promptly too. 4* because of the auto wattage setting, but I can live with that as it does the job for me. No issues with Directproductdeals. 10% off new customers, delivery is free if you spend £10

May 30, 2025
Rated 1 out of 5 stars

Not received delivery/poor customer service

Still not received order from the 30 Nov 24. Ignoring my multiple email chasers requesting an update. Can’t see any phone number on website to speak to some-one.

Still ghosting me, no contact from company. Trying now to get a refund. Avoid them at all costs. Feels like I have been scammed!

December 1, 2024
Rated 1 out of 5 stars

Avoid this company

Used this company via eBay to order some juices. Never had any issues and was a monthly customer since January 2024. This time round send the wrong juice out. Upon trying to communicate with them to deal with the matter they blocked me via the eBay platform from ordering again. Unprofessional. Avoid this company if you can to avoid any ignorance through their own negligence.

December 2, 2024
Unprompted review

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