DirectProductDeals Reviews 

149
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 60 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and incredible prices offered across a wide range of popular products. People consistently mention that the ordering website is very simple to use and makes buying items completely stress-free. Consumers also greatly appreciate consistently receiving their packages on time and knowing everything is well packaged. Some reviewers were not happy with order discrepancies, mentioning missing items or receiving the wrong products entirely. Some people also felt that customer support was completely unresponsive when they attempted to resolve these delivery problems.

What people talk about most

Delivery service

Consumers find delivery service to be consistently positive, highlighting quick turnaround times and prompt... See more

Order

Customers consistently note positive experiences with order processes, highlighting quick delivery and... See more

Product

Reviewers express mixed feelings about product orders, highlighting both satisfaction and issues. Many... See more

Price

Reviewers consistently highlight positive aspects of price, noting they offer the best prices on the market... See more

Service

People report positive experiences with service, highlighting prompt and excellent support. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great products at excellent prices, very fast turnaround around, had my order delivered the following day, love using this company

Rated 5 out of 5 stars

buy in bulk suits me down to the ground! savea few quid here and there it all adds up! cheers DPD, but i would pay for the 24hour shipping as the free one takes quite a bit longer and im always runnin... See more

Rated 5 out of 5 stars

I've been shopping with DirectProductDeals for about a year now. First on e-bay, later directly from directproductdeals.co.uk. If I don't have to get in touch with the seller, that means they are... See more

Rated 5 out of 5 stars

Cheapest place for my preferred eliquid and easy ordering with quick delivery.


Company details

  1. Electronic Cigarette Store
  2. Vaporizer Store

Written by the company

DirectProductDeals is your go-to online vape store for genuine and authentic disposable vapes, vape kits, vape pods, vape mods, and liquids. Earn loyalty points with every purchase. Enjoy free UK delivery and same-day dispatch on orders placed before 2 p.m.


Contact info

4.2

Great

TrustScore 4 out of 5

149 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.2

All reviews

(149)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Support is non existent

Support is non existent, wrong items sent, took a week to respond to barrage of emails. Returned then item no action taken. If it is too good to be true then it is… save your money and shop at a more reputable place

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

Always smooth transaction

I've been shopping with DirectProductDeals for about a year now. First on e-bay, later directly from directproductdeals.co.uk.
If I don't have to get in touch with the seller, that means they are doing a great job. I am a busy man, i get frustrated if things go wrong with my order and I have to waste my time to sort things out.
Order has never been late and I have always received what I have ordered.
Thank you very much for great service. I am very pleased and I will continue shopping at directproductdeals.co.uk
Just placed another order.

August 15, 2025
Unprompted review
Rated 3 out of 5 stars

Incorrect orders

Very fast delivery however my last two orders have been incorrect or missing items I have emailed but had no response

July 30, 2025
Rated 2 out of 5 stars

Generally good but wrong items in last order

Latest order was fine but previous one I was sent wrong strength nic salts.
Emailed for advice - no response
Added note to latest order to mention it and still nothing.
A bit disappointing but otherwise everything is good and quickly delivered

June 29, 2025
Rated 1 out of 5 stars

So unimpressed!

5 days ago I received the wrong order which was half the value and not something I can use. I have sent 5 emails which include photos and my original order confirmation and have heard nothing back. I am so disappointed with the company.

June 27, 2025

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