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See what reviewers are saying

Rated 5 out of 5 stars

I've ordered from Vapewellness a few times and the service is always great and the responsiveness from the team is human, honest and super helpful. Real care and attention to detail and will always ge... See more

Rated 5 out of 5 stars

Very good company to deal with. Email response time was good. I'm a big fan of the hand written letter, thanking me for purchase. I'm a big fan of next day delivery by 1pm Inc Saturday as I was in a b... See more

Rated 3 out of 5 stars

Received the wrong item. Gaz has kindly offered to fix this, however, I am a lazy stoner and hate having to go through returns. The incorrect item isn’t bad but not what I dreamt of. Difference... See more

Company replied

Rated 5 out of 5 stars

It's always a pleasure shopping with gaz and vapewellness brilliant service and stock. Looking forward to doing business with them for many more years ***** if you ever need anything gaz is there to h... See more

Company details

  1. Electronics Company

Written by the company

For Great Products, Low Prices & Unbeatable Customer Service visit vapewellness.co.uk. Dry Herb & Extract Vaporizers, Parts, Accessories, Glass, Dab Rigs & lots more from all the top brands. UK based. Free UK & EU Shipping.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

73 reviews

5-star
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Rated 5 out of 5 stars

Very impressive, customer service second to none.

I placed my first order with this company a few days ago and have recieved not only a top quality product, but also customer service. Gaz has gone above and beyond to help with a very minor issue in the most professional way. Will definitely be shopping with these guys again, they have an absolutely fantastic range on their website, and some incredible products to choose from. Products come very well packaged and delivery is a reasonable price too, no complaints. My order came with some stickers, some sweets and a few packets of alcohol wipes which are very handy, and I've been left feeling like a valuable customer even though this is my first order. Just, highly highly recommend. Thank you. 5*

February 27, 2021
Unprompted review
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Reply from Vapewellness

Thanks Jonathan. we always try our best to help.

Rated 5 out of 5 stars

Absolutely fantastic service every time…

Absolutely fantastic service every time I purchase from Vapewellness. They take pride and care with each and every order with hand written thank you notes and considerate extras whether its an order of less than £20 or more than £200. They always dispatch rapidly and safely, and I absolutely fully recommend them. 10/10!

February 23, 2021
Unprompted review
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Reply from Vapewellness

That's really nice to hear. We really appreciate your kind words.

Rated 5 out of 5 stars

Company is outstanding.

Company is reliable, customer service is fantastic and as the customer, you feel like you're no.1 priority.

Thank you!!
Will definitely use again!

February 19, 2021
Unprompted review
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Reply from Vapewellness

Thanks Alexander, all the best.

Rated 5 out of 5 stars

Outstanding Company! 5*****

Ordered a glass 3D stem for a Vaporiser, arrived quickly and safely.
Came with, wipes, a business card, a thank you note, a sticker and a surprise gift; this made me feel like a valued customer.
Personally recommended this company! Thank you Vapewellness.

February 19, 2021
Unprompted review
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Reply from Vapewellness

You're welcome Alex.

Rated 5 out of 5 stars

Good service and fast delivery.

Ordered a Boundless Terp pen on Tuesday night and it arrived Thursday morning via RoyalMail first class. Much quicker than expected. Good service and the nice addition of a few vape wipes in the box. :)
Thanks

February 12, 2021
Unprompted review
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Reply from Vapewellness

Thanks H, all the best

Rated 5 out of 5 stars

Fantastic service

Competitive prices, great selection, quick delivery, a lovely handwritten thank you and some sweets with my order. I couldn’t recommend vape wellness any more highly!

February 8, 2021
Unprompted review
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Reply from Vapewellness

Thanks Mat. I need to stay away from those sweets, I'm currently getting through 5-6 packs a day 😁

Rated 5 out of 5 stars

Fantastic service very helpful staff

Fantastic service, very impressed with the Dreamwood 510 atomiser purchased. Customer service was flawless, I had a few queries after ordering and Gaz did a great job in answering all of my questions.

January 6, 2021
Unprompted review
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Reply from Vapewellness

Hi Adam. Many thanks for such a nice review.

Rated 5 out of 5 stars

Fantastic

Good prices, speedy and well-packaged deliveries, really pleasant customer service. Great value for money.

December 30, 2020
Unprompted review
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Reply from Vapewellness

Appreciate that PJ, all the best my friend.

Rated 5 out of 5 stars

Top drawer service

It's rare to find such top level customer service, but Gaz delivers it - and more.

Good shop front, wide range, keen prices, fast delivery and that personal touch make Vapewellness my go to store.

BTW if you like Dynavap check out the Sneaky Pete
Baby Bong V2 XL, wonderful product.

Don't hesitate to buy!

December 13, 2020
Unprompted review
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Reply from Vapewellness

I'm blushing now. Such a lovely review.

Rated 5 out of 5 stars

Amazing site

Amazing site, and such personalised custom. Gaz really helps make you buy the right thing, and provides good advice and is super friendly.
Deliveries are always on point and on time! without any hassle.
Recommend these guys without fail.

October 14, 2020
Unprompted review
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Reply from Vapewellness

Hey Jubeir, many thanks for such a nice review buddy.

Rated 5 out of 5 stars

Briliant

Briliant. Dispatched my order days later due to employee error, was compensated well without even asking. Great customer service + extremely nice owner whom I've spoken to a couple times over phone. Brilliant product too, the vapcap is something else. God bless.

October 8, 2020
Unprompted review
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Reply from Vapewellness

Thanks for the great review buddy and glad you love the DynaVap as much as I do 👍

Rated 5 out of 5 stars

A Fantastic Company!

A fantastic company to deal with. Fast delivery and excellent communication.
The order was dispatched and arrived quickly, and when I had an issue with one of my purchases (which was my fault not theirs) Gaz went above and beyond - both in terms of advice and in rectifying the matter - to help me out.

Vapewellness are definitely my first choice from now on!

September 22, 2020
Unprompted review
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Reply from Vapewellness

Many thanks for such a great review Damian.
We'll always take good care of you 👍

Rated 5 out of 5 stars

Could not ask for better service!

Truly outstanding customer service. Excellent and prompt communication about stock levels. Immediate dispatch and generally just a great experience. Would absolutely recommend.

September 21, 2020
Unprompted review
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Reply from Vapewellness

Really appreciate such a nice review my friend 👍

Rated 5 out of 5 stars

Great shop. Couldn’t recommend enough.

By far some of the best customer service I’ve received, both through social media & email. Incredibly helpful, responsive staff. Fantastic products & quick delivery. Highly recommend, would absolutely use again.

September 19, 2020
Unprompted review
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Reply from Vapewellness

Hey Dan

Many thanks for going to the trouble of posting such a great review buddy.
Much appreciated.

Rated 5 out of 5 stars

Good customer service

Not only was my order dispatched quickly, but I was informed via email that they forgot to let me know that it was dispatched. Not a problem in itself, but was nice to know that the company cares about its customers. My order also arrived with a free Maom sweet, which is much appreciated!

September 10, 2020
Unprompted review
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Reply from Vapewellness

Hi Josh
Many thanks for the great review my friend.
All the best.

Rated 5 out of 5 stars

Amazing fast delivery

Amazing fast delivery
Great product
Recommend 5 star ⭐️

September 9, 2020
Unprompted review
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Reply from Vapewellness

Many thanks for the review, and thanks for your business 👍

Rated 5 out of 5 stars

Only Vape Store You Need

Got my Fury Edge from here and the service was another level. Had a query that was sorted in a timely fashion by Gaz. His personal touch is what will ensure I keep coming back here. Love the little extras included as well, can't rate highly enough.

September 9, 2020
Unprompted review
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Reply from Vapewellness

Hi Rich

Many thanks for such a great review my friend. We really appreciate your business.

Rated 5 out of 5 stars

Amazing service every time

Amazing service every time , good delivery times and a huge range of products. My regular 👍

September 3, 2020
Unprompted review
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Reply from Vapewellness

Hey Robbie
Always a pleasure doing business with you my friend 👍

Rated 5 out of 5 stars

I am only going to use vape wellness…

I am only going to use vape wellness from now on as the service is first class,just a quick call from Gaz was enough to convince me that this Gaz has added a personal touch to his great professional business,thank you Gaz.

September 1, 2020
Unprompted review
Vapewellness logo

Reply from Vapewellness

Hey Buddy
Really nice talking to you yesterday. Thanks for the kind words too 👍

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