I am still waiting for my order (3 weeks now). The money has been taken from my bank account but nothing received. Tried to contact them by phone, no one answered, tried again and left a message,... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered a tank from this company, never received an email to say they had my order, tried to contact via email - no reply. Tried to phone, no one answering. Tried to message them on their site, t... See more
Vapez Club was one of the first and has always been the best vape shop by a country mile. Knowledgeable staff, friendly service, stocks all the newest and best gear all with epic prices. They've... See more
Great service, and luckily I live within the 5l6 mile radius for free same day delivery. Website is easy to use, but when needed, the team is available to be contacted either over chat or phone and a... See more
Company details
Written by the company
E-cigarette and CBD specialists bringing you the best knowledge and service in Surrey. Same day home delivery service from Monday-Friday!
Contact info
188 Station Road, KT15 2BD, Addlestone, United Kingdom
- 01932 848437
- info@vapez.club
- vapez.club
3.5
Average
131 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
As good as it gets
Very fast delivery, great flavour vape liquids and good advice on offer for devices.
August 18, 2022
Always super helpful
Always super helpful. Great knowledge of the game. Friendly and trusting
August 13, 2022
Unprompted review
Top quality service
I have been using Vapez club for years. Absolutely fantastic service they provide. I can always rely on them. Will not by my iced lemon liquid from anywhere else. Keep up the great work. Mark
August 12, 2022
Unprompted review
Best customer service
Best customer service. Always helpful. When delivering always on time. Couldn't ask for a friendly bunch of stuff. All have extensive knowledge of devices and juices.
Highly recommend
August 12, 2022
Unprompted review
Absolutely amazing service will…
Absolutely amazing service will definitely recommend and use again
August 11, 2022
Unprompted review
Can't fault Daz and his staff.
Can't fault Daz and his staff.
Very knowledgeable on all products.
They go out of there way to help and they give a 5 star service.
August 11, 2022
Unprompted review
Top place and top bloke
Top place and top bloke. Hope he gets better soon after that horrid accident last month
August 8, 2022
Good advice
Good advice, friendly service. Came away with a nice gadget that cost less than a packet of cigs.
July 20, 2022
Excellent service
Excellent service, friendly staff and quick delivery. Highly recommend
May 11, 2022
Unprompted review
Excellent service
Excellent service! Friendly helpful people. I always buy from Vapez Club. Thank you all.
April 24, 2022
Excellent service
Excellent service, & products , I was given a lot of help buying products
March 12, 2022
Been visiting Vapez Club for many…
Been visiting Vapez Club for many years, always very helpful, great selection and prices. The home delivery service is a so handy when you cant get to the shop during opening hours, not many places can deliver within a few hours. Best vape shop in Surrey by far. J
February 26, 2022
The only vape shop I use
The only vape shop I use, amazing customer service always go above and beyond for the customer, can’t recommend enough.
February 19, 2022
Best Vape shop in Surrey
I've been using Vapez since they opened and wouldn't go anywhere else. Al and the team are so accommodating and during the first lockdown started up deliveries which they've continued to do. Anything I order is always delivered on the same day. 5 stars from this Happy customer 👍⭐
January 26, 2022
Great service as always
January 20, 2022
So easy to order and delivery 🚚 super…
So easy to order and delivery 🚚 super fast … thank you as always for amazing service ⭐️
January 19, 2022
Great staff 👌
January 12, 2022
The young chap that runs the shop is…
The young chap that runs the shop is extremely helpful and very friendly
January 7, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.