I am still waiting for my order (3 weeks now). The money has been taken from my bank account but nothing received. Tried to contact them by phone, no one answered, tried again and left a message,... See more
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I ordered a tank from this company, never received an email to say they had my order, tried to contact via email - no reply. Tried to phone, no one answering. Tried to message them on their site, t... See more
Vapez Club was one of the first and has always been the best vape shop by a country mile. Knowledgeable staff, friendly service, stocks all the newest and best gear all with epic prices. They've... See more
Great service, and luckily I live within the 5l6 mile radius for free same day delivery. Website is easy to use, but when needed, the team is available to be contacted either over chat or phone and a... See more
Company details
Written by the company
E-cigarette and CBD specialists bringing you the best knowledge and service in Surrey. Same day home delivery service from Monday-Friday!
Contact info
188 Station Road, KT15 2BD, Addlestone, United Kingdom
- 01932 848437
- info@vapez.club
- vapez.club
3.5
Average
131 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Still waiting for delivery order was…
Still waiting for delivery order was was made on a Friday it's now Thursday the following week, nothing.... emailed them Wednesday.... Blanked..... Payment was taken instantly of course
June 15, 2023
Reply from Vapez Club - Same Day Vape Delivery in Surrey
You're absolutely right, Chris. I've just followed up on this and I 100% agree - the lack of communication from us is a rare but unfortunately evident oversight in this case.
I can assure you your products have been sent ans due for delivery tomorrow, which is grossly longer than what we advertise and adhere to.
I will ensure that you're order is sufficiently compensated and have spoken with our team to make sure this doesn't happen again.
Thank you for taking the time to leave us feedback, and I can only apologise again for this error.
Best,
Al
Friendly service and great advice
June 9, 2023
Good service and quick delivery
May 25, 2023
Quick delivery reasonable price 👍🏻
April 30, 2023
Always good banter!
March 25, 2023
Great service as always
February 23, 2023
Amazing service
Amazing service - fast response on phone and live chat, delivering within 1-2 hours! Super friendly and fast. Will not be buying from anyone else again!
February 24, 2023
Unprompted review
Excellent and prompt service.
January 19, 2023
The costumer service is amazing
The costumer service is amazing. Great people, great place. Recommend for sure. 5 Stars
January 8, 2023
Easy to navagate website
Easy to navagate website, easy to order and pay and very fast delivery. The product is the best in its type. I will only purchase from the Vapez Club as they offer a great face to face service and advice. Thank You Highly Recomend.
November 5, 2022
Absolutely unbelievable service
Absolutely unbelievable service, I really love the disposable selection of lost Mary’s whoever had that idea is a genius
November 1, 2022
Great personal service.
October 15, 2022
New to vaping
I am new to vaping and had loats of advice given to me, very helpful, knowledgeable and friendly.
October 15, 2022
The BEST Vape Shop!!
Vapez club is the best vape shop by miles!!!
I have been a customer here for years now and would not go anywhere else.
Always knowledgeable, always helpful, and deliver the best service. Outstanding!
October 3, 2022
Very helpful every time I go in the shop
October 4, 2022
Great service so quick definitely use again
Fantastic products great service and excellent quality and really quick delivery will use again.
September 17, 2022
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