Vapez Club - Same Day Vape Delivery in Surrey Reviews 

131
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I am still waiting for my order (3 weeks now). The money has been taken from my bank account but nothing received. Tried to contact them by phone, no one answered, tried again and left a message,... See more

Rated 1 out of 5 stars

I ordered a tank from this company, never received an email to say they had my order, tried to contact via email - no reply. Tried to phone, no one answering. Tried to message them on their site, t... See more

Rated 5 out of 5 stars

Vapez Club was one of the first and has always been the best vape shop by a country mile. Knowledgeable staff, friendly service, stocks all the newest and best gear all with epic prices. They've... See more

Rated 5 out of 5 stars

Great service, and luckily I live within the 5l6 mile radius for free same day delivery. Website is easy to use, but when needed, the team is available to be contacted either over chat or phone and a... See more

Company details

  1. Vaporizer Store

Written by the company

E-cigarette and CBD specialists bringing you the best knowledge and service in Surrey. Same day home delivery service from Monday-Friday!


Contact info

3.5

Average

TrustScore 3.5 out of 5

131 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(131)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Couldn't fault them!!!

Loads of different products, really helpful staff, excellent customer service, good facilities and a great location. Couldn't fault them.

November 14, 2021
Rated 5 out of 5 stars

Excellent service and staff!

Staff were friendly and were happy to offer advice on my vape and recommended the best coils to use. Staff are also very useful when it comes to choosing liquids.
Excellent service and staff !

August 4, 2021
Rated 5 out of 5 stars

The best vape shop anywhere

Vapez Club was one of the first and has always been the best vape shop by a country mile.
Knowledgeable staff, friendly service, stocks all the newest and best gear all with epic prices.
They've evolved to cope with the pandemic like absolute champs and offer free local same day delivery on orders.
The website is up there with the best of them and there are always new interesting and unique eliquids available that you won't see elsewhere.
This is the pro choice, and caters for all your vaping needs and then some

June 19, 2021
Rated 5 out of 5 stars

Great service

Great service, and luckily I live within the 5l6 mile radius for free same day delivery. Website is easy to use, but when needed, the team is available to be contacted either over chat or phone and advice has always been good taking time to listen, question and advise based on your preferences.
Highly recommend and the go to place since I stopped smoking about 8 months ago and have not looked back. Liquids also of a high quality and don't leave a 'soapy' residue in your mouth as I've experienced a few times before fully giving up the cancer sticks to tue liquids.

May 9, 2021
Rated 5 out of 5 stars

I love Vapez

I love Vapez. They are very responsive, kind & always go out of their way to keep their costumers happy. Great service!

May 7, 2021
Rated 5 out of 5 stars

Best customer service I get so far

Best customer service I get so far. Al always there for you, always find a time to talk with you. Not sure what you need to start with Vape? Speak to that passionate guy at the shop and guarantee you will come back for more ( every time I’m busy and have to buy a liquids from petrol station at 1am feel like cheating 😂)

May 6, 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look