Varsity Tutors Reviews 12,578

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the staff for their exceptional qualities, highlighting their patience, knowledge, and ability to make learning engaging and effective. Many people found the user experience to be positive, appreciating the ease of getting started and the overall platform. The service is frequently described as a life-changer, with many consumers noting significant improvements in their or their children's academic performance and confidence. However, some customers also noted issues with the payment system, describing it as confusing and leading to unexpected charges. A few other people also felt that the customer service was difficult to reach for resolutions and that the platform itself had technical glitches, such as problems with audio and video during sessions.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Many customers praise their tutors as knowledgeable,... See more

Service

Customers had ambiguous experiences with service. Many reviewers expressed frustration, citing deceptive... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the platform easy to understand... See more

Customer service

Clients share ambiguous opinions on customer service. Many reviewers express frustration with poorly trained... See more

Payment

Users describe negative interactions with payment. Many customers report misleading billing practices,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Out tutor is great. The billing is confusing and they're very easy to get ahold of when you're signing up, the response is a wait when resolution is requested. I am very pleased with the lessons and... See more

Company replied

Rated 4 out of 5 stars

Great full-time tutor and had great experience with tutor on demand. Slight issue with getting email addresses and spelling of names correct. Not sure who did contact about one of the misspellings tha... See more

Company replied

Rated 4 out of 5 stars

First off, my daughter’s tutor Alan Wood was outstanding! VTs use if technology is impressive, including recording of sessions, AI session recap summaries, etc. however I find VTs policy of “use it o... See more

Rated 4 out of 5 stars

Tutor (so far) has been very helpful in prepping for SAT. The review online after the session is a great way fpr parents to keep informed.


Company details

  1. Educational Institution
  2. Association or Organization
  3. Class
  4. Private Tutor

About Varsity Tutors

Information provided by various external sources

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Varsity Tutors is an innovative education technology company that is revolutionizing how students and professionals learn. We focus on an individual’s needs and, through our state-of-the-art digital platforms, connect them to the best experts and personalized instruction to achieve any goal.

Learn More

Contact info

4.2

Great

TrustScore 4 out of 5

13K reviews

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Rated 5 out of 5 stars

Excel lessons

My instructor Dana was extremely knowledgeable and more than patient with me. He made sure I understood the material covered and made it easily absorbable.

February 27, 2026
Rated 5 out of 5 stars

Highly Recommend

Excellent! Math scores at their highest. Grateful to Varsity Tudors and Tri for developing confidence in studying and test taking!

February 25, 2026
Rated 5 out of 5 stars

I had an amazing experience with…Tiffanie

I had an amazing experience with Varsity Tutors while preparing for my NCLEX. I worked with Tiffanie, and she was absolutely incredible. After not passing on my first attempt, I felt discouraged and anxious, but she completely changed my mindset and approach to the exam.

Tiffanie didn’t just review content with me; she taught me effective test-taking strategies and how to break down NCLEX-style questions. Most importantly, she helped me manage my test-taking anxiety and build confidence going into my second attempt.

Thanks to her support, guidance, and encouragement, I passed my NCLEX on my second try! I truly believe her coaching made all the difference. I highly recommend Varsity Tutors and, especially, Tiffanie to anyone preparing for the NCLEX.

February 18, 2026
Unprompted review
Rated 1 out of 5 stars

Inadequate info given when signing up…

Inadequate info given when signing up for tutoring. Despite explaining I had no email access on my computer, which I explained repeatedly, I was told using my phone email access would still enable tutoring to get my email back on my computer. That was not the case. That would have been needed correction before the tutoring session. I made sure to confirm my phone number and ask that the tutor had it so I could be called if the session wasn’t going correctly. Tutor wasn’t given the number. Emails about scheduling were consistently inaccurate. Wrong times. Showing info about a particular tutor yet the picture of the person did not match. Horrible experience with customer service and salesperson given incomplete and inaccurate information. Never again will I use or suggest this service.

February 25, 2026
Varsity Tutors logo

Reply from Varsity Tutors

Hi Carol- Thank you for your feedback. It is always our goal to exceed your expectations and your feedback suggests you did not receive our best efforts. We would like to learn more about your experience and help in any way we can. A member of our Client Experience Team will be reaching out to you soon. - The Varsity Tutors Client Experience Team

Rated 3 out of 5 stars

Helpful Tutoring, but Be Aware of Billing Policies

Varsity Tutors was an overall decent experience, but there are some important things prospective customers should be aware of.

The positive: I did receive the academic help I needed, and the tutor I ultimately worked with was knowledgeable and helpful. The sessions were structured and beneficial, and I was able to make progress in my course.

However, there were a few challenges. The service is quite expensive, especially for specialized or graduate-level courses. In my case, there were limited tutor options available for my specific subject area. I also experienced occasional language barriers and inconsistent internet connections with some tutors, which sometimes made sessions less efficient.

The most frustrating part of the experience was the billing structure. If you plan to stop services, you must call before the start of a new billing cycle. Otherwise, you are automatically billed in advance for the next month of sessions — even if you no longer need them. I was billed just one day into a new cycle and was told the charge could not be reversed. That left a disappointing final impression.

Overall, the tutoring itself was helpful, but I would strongly recommend carefully reviewing the billing policies before signing up.

March 1, 2026
Unprompted review
Varsity Tutors logo

Reply from Varsity Tutors

Hi James- Thank you for your feedback. It is always our goal to exceed your expectations and your feedback suggests you did not receive our best efforts. We would like to learn more about your experience and help in any way we can. A member of our Client Experience Team will be reaching out to you soon. - The Varsity Tutors Client Experience Team

Rated 5 out of 5 stars

The right Tutor

This company connected me with the right tutor. He is very knowledgeable and well prepared, very patient as he listened to my comments and thoughts. Look forward to our next visit!

March 1, 2026
Rated 1 out of 5 stars

Actually would give a negative one

Actually would give a negative one
My daughter Never got the tutor she was promised for college. She called several times that day she was promised a tutor and could not speak to anyone. She also texted them & they said they will provide her with one for this specific night before a test. Never got one.
Try to cancel and almost impossible to reach someone
Finally cancelled and never received my $639 dollars back yet
Just emails saying we are looking into request
Do not use this tutor service
They will take your money immediately over the phone and not fulfill their promise
I am now working with wonderful tutors at another company.

February 19, 2026
Unprompted review
Varsity Tutors logo

Reply from Varsity Tutors

Hi Kathleen Zagami - Thank you for your feedback. It is always our goal to exceed your expectations and your feedback suggests you did not receive our best efforts. We would like to learn more about your experience and help in any way we can. A member of our Client Experience Team will be reaching out to you soon. - The Varsity Tutors Client Experience Team

Rated 5 out of 5 stars

My son

My son, 11 years old is happy to take the lesson once a week. Teacher Alexander explains slowly and clearly.

February 22, 2026
Rated 5 out of 5 stars

It’s been very easy for Kyle

It’s been very easy for Kyle, my son to get support through Varsity Tutor. I have referred a couple of his friends to you also. He’s lucky to find 2 great tutors, one for math and the other for AP Bio. 💕 I wish there is more flexibility of rolling over the monthly classes. Sometimes, life gets in the way and it’s a bit stressful to remember if we finished using our monthly classes credits.

February 22, 2026

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