Vast.ai Reviews 229

Damn amazing tech support. They do know what you are asking and do try to solve it with actual knowledge. No automated chat, pure conversation. They communicate very good. Congratulations to the team.

Nice support! Very kind!

As someone just diving into the world of AI image generation with ComfyUI, I was hitting a wall, and fast. The learning curve is steep enough without the added headache of technical issues. My biggest struggle was with installing and managing custom nodes; I spent countless hours troubleshooting, dealing with errors, and feeling like I was getting nowhere. It was incredibly frustrating to have all these creative ideas but be blocked by technical hurdles on my local machine.

Finding Vast.ai completely changed the game for me. The platform has been immensely helpful and is the sole reason I'm now able to actually create things instead of just debugging. Getting a powerful GPU instance running was surprisingly straightforward, and having a clean, powerful environment to work in solved my node installation problems almost instantly. What used to be a day of frustrating trial-and-error became a simple, reliable process.

If you are new to this and feeling overwhelmed by the technical setup, I cannot recommend Vast.ai enough. It removes the hardware limitations and setup headaches, letting you focus on what actually matters: learning the software and bringing your creative visions to life. It's been an absolute lifesaver!

I loved the customer support, It was fast and easy.

Best customer support ever instant replies solved my problem and best GPU provider in whole market

very professional and available customer service. I had a problem with my PC regarding the SSH connection, and they kindly refunded me twice for the lost money even though it was not their fault.

BEST SERVICE EVER

Outstanding team. Special shout out to matthew and nick the legends!!

Great services for hosting, getting support is really easy and straighforward, no waiting time really!

Good cloud provider, but a lot of bad / non working machines in there. Even if you report a non working instance is uses your credits and never gets removed. Hard to find a good one. I'd finally gave up and bought a GPU. Only wasted money.

Great service, great platforms, trustworthy. thing that i love most about the platform is being able to filter the "secure instances" that are verified with vast.ai -- highly recommended. and great customer support too. Nick, from the support team, helped me out with me problem in minutes,

Thanks for the support! Quick and responsive as per usual! :)

Professional no BS team that knows what their market and who their clients are. I struggle to picture how you could achieve a better cost saving or a more localized way to support your economy with compute.

Had a solid experience with Vast.ai so far. I was able to rent a decent GPU at a great price, and the setup was surprisingly smooth. I did run into an issue with SSH access on one instance, but support responded quickly and tried to help out.

The pricing is fair compared to other platforms I’ve used, and the flexibility in picking hardware is a big plus. Some of the interface features could be easier to find (like rescue tools or ISO boot), but once you get used to it, managing servers is straightforward.

Overall, it’s a solid choice if you know what you’re doing and need raw GPU power without breaking the bank.

Nick helped me with a valid issue and it got resolved in 5 mins after my initial message. 10/10 support and service! :D

the gpus had issues i contacted support they couldnt care less and would send me guides from the site that i said i followed and it didnt work and they ended up just telling me to not use the product and shutdown the gpu, im charging back dont use their services

Had an issue with an instance, reached out to customer support, and they were extremely friendly and were able to resolve the issue straight away!

I was trying to setup ubuntu server based GPU hosting for 5060 ti, which was not even having proper driver till recently. I am a complete noob and did all stages using Chatgpt(it was hell). However, the support from vastai was nice, considerate and responsive. Thanks to the team.