Vaux Spares Reviews 

465
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

Scammers, stay far away if you order its at your own risk. They will take payment for your order and when it inevitably takes long to arrive and you decide you want to cancel they will then say the... See more

Rated 1 out of 5 stars

THIEVIES They agreed to refund me for a part I ordered. I send the item tracked. Once they received the item the communication from them just stopped. I've had to go through the credit card company... See more

Rated 1 out of 5 stars

STRONGLY ADVICED EVERYONE NOT TO BUY FROM THEM & STAT AWAY! Very unprofessional and dishonest company. After taking payment they never provide me my Vauxhall side mirror, neither tracking ID nor a... See more

Rated 1 out of 5 stars

Awful customer service, not sure they're even a real business and not just a bunch of scammers. Waited and waited for a headlight for my car, no tracking info supplied despite repeated requests, then... See more


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1.4

Bad

TrustScore 1.5 out of 5

465 reviews

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No recent history of asking for reviews

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1.4

All reviews

(465)

26 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bought an Antara complete drivers wing…

Bought an Antara complete drivers wing mirror. Quoted over £650 from dealership paid £120 from vaux spares. Item came within a couple of days, well packaged marked up as fragile goods.
Great bargain and fully working.
Would recommend highly.
Chris (Southampton)

May 26, 2021
Unprompted review
Rated 5 out of 5 stars

Grate price , fast service.

I ordered a windscreen wash bottle and it was sent very fast ,worked perfectly ,and was very safely wrapped for transit , could not be happier with the service I received from vaux spares ,would highly recommend and deal with again thanks A*****.

May 25, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent seller and reasonable price I…

Excellent seller and reasonable price I bought JAGUAR XF 07-11 3.0 DTI AJ-V6D 500 AUTO DRIVER O/S/F SUSPENSION LEG 8X2318045BB and it’s works perfect
I would highly recommend who is looking for genuine used car parts at affordable price

May 7, 2021
Unprompted review
Rated 5 out of 5 stars

Bought a steering wheel from them

Bought a steering wheel from them, it turned out to be the wrong wheel when it arrived I sent it back and got an instant refund and bought another steering wheel from them a week later and it was the correct one this time, I'd be happy enough to use this company again without any worries.

May 1, 2021
Unprompted review
Rated 5 out of 5 stars

I have recently bought a spacesaver…

I have recently bought a spacesaver spare wheel for my Astra J mk6 from Vaux Spares . The communication with them was first class and I found them to be really helpful. The wheel was delivered in a couple of days the wheel was as good as new and the tyre was in good condition with loads of tread.
I would recommend Vaux Spares to everyone well satisfied with their service.
Charlie.

April 21, 2021
Unprompted review
Rated 1 out of 5 stars

One star is to high for this company

One star is to high for this company. We bought an engine back in December 2020 it arrived already having multiple holes in the side where the timing chain had gone on it. Replacement engine promised and promised, claimed it had been sent out 6 weeks later still no engine. Requested a refund back in March instead and have just been repeatedly lied to that it has been done. I can now see this is common place for this company. How are they still trading!

April 19, 2021
Unprompted review
Rated 1 out of 5 stars

On the 6thof April bought a rear light…

On the 6thof April bought a rear light for jaguar and they sent email on the 7th to confirm part had been sent and will be with uswithin 2-3 working days, then received a text saying it would be delivered on the 8th of April, but it did not arrive so phoned DHL the courier company and they said they hadn't actually received the part to deliver to us, so phoned vauxspares for them to say DHL have got it and it must be at a different warehouse and it will work it way to us by Monday 12th so waited again and last night decided to contact paypal to open a case to shimmy them along and phoned them this morning for them to say because we had donea chargeback they can no longer send us the part but they toldusit was sent last week!!just hope we can get our money back through PayPal now

April 15, 2021
Unprompted review
Rated 1 out of 5 stars

Do not use this company they RIP you…

Do not use this company they RIP you off. They take your money and say item is sent when it is not. 3 working days ? I ordered on the 6th now the 14th just hoping PayPal can get my money back. I have opened a case so just the waiting game now I suppose.

April 14, 2021
Unprompted review
Rated 1 out of 5 stars

Ordered parts for £305 about 8 weeks…

Ordered parts for £305 about 8 weeks ago. Parts were damaged in transit so they tried to find me spares - totally fine, accidents happen. The new parts were in wrong colour so I decided for a refund to avoid respraying. 4 weeks after original payment, nothing. 6 weeks later, nothing. 8 weeks later I finally received my money back. This is after about 15 phone calls over the last 4 months but I was always just fobbed off. Massive thanks to ray who finally sorted this out for me. This guy is the only good thing about the company.

April 8, 2021
Unprompted review
Rated 5 out of 5 stars

Once again these guys and gals go above…

Once again these guys and gals go above and beyond, extremely well packed, delivered BEFORE expected date, and in excellent condition. these guys are the real deal. if you are looking on here to see if you can trust (pilot?) :) them, them rest assured, you will be in good hands

April 1, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Received a fantastic service from these guys, ordered my light cluster on Sunday and received it on the Tuesday. Couldn't ask for any more
and would highly recommend to others. Thanks again for a great service

March 25, 2021
Unprompted review
Rated 5 out of 5 stars

Great part

Great part, super price saved me a fortune by doing myself rather than my dealership.
Would definitely use this company again. Neil

March 25, 2021
Unprompted review

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