Vaux Spares Reviews 

465
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

Scammers, stay far away if you order its at your own risk. They will take payment for your order and when it inevitably takes long to arrive and you decide you want to cancel they will then say the... See more

Rated 1 out of 5 stars

THIEVIES They agreed to refund me for a part I ordered. I send the item tracked. Once they received the item the communication from them just stopped. I've had to go through the credit card company... See more

Rated 1 out of 5 stars

STRONGLY ADVICED EVERYONE NOT TO BUY FROM THEM & STAT AWAY! Very unprofessional and dishonest company. After taking payment they never provide me my Vauxhall side mirror, neither tracking ID nor a... See more

Rated 1 out of 5 stars

Awful customer service, not sure they're even a real business and not just a bunch of scammers. Waited and waited for a headlight for my car, no tracking info supplied despite repeated requests, then... See more


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1.4

Bad

TrustScore 1.5 out of 5

465 reviews

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No recent history of asking for reviews

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1.4

All reviews

(465)

26 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

1st class transaction

All communications were first class.The goods was exactly as described.The delivery was excellent I received my goods three days before original delivery date.1st class transaction.

March 20, 2021
Unprompted review
Rated 5 out of 5 stars

I was finding it very hard to obtain…Radiator/Condenser.

I was finding it very hard to obtain the correct radiator / condenser for my vauxhall astra until i came across Vaux Spares.The info for parts numbers were spot on.It was stated that parts were tested which to me is a great comfort.Parts arrived in double quick time.Extremely satisfied with purchase.

March 20, 2021
Unprompted review
Rated 1 out of 5 stars

DONT WASTE YOUR MONEY AND TIME

If your needing spares of any Vauxhall kind then GO SOMEWHERE ELSE as these have NO CUSTOMER SERVICE SKILLS WHATSOEVER and there SELLING V POSTAL DELIVERY IS the worst, KIDS AT PRIMARY SCHOON Could do better if you bought a part expecting 2/3 days expect it 8/9 days Onwards if ever and it seems they don’t give a eyeota

March 20, 2021
Unprompted review
Rated 5 out of 5 stars

All I can say a great experience

Item I received was packaged well, and delivery was exceedingly fast. As for the item it was described well fitted the way it was meant to.
Will definitely be purchasing from you in the future.
Many Thanks

March 18, 2021
Unprompted review
Rated 1 out of 5 stars

Shocking customer service

Shocking customer service. Sent payment via PayPal for goods which company informed us they could not supply as not suitable for what we needed. Absolutely no problem a good start. They said they would refund monies, this was beginning of December (3rd). After no refund received we contacted them via phone on 19th December,again they stated it would be refunded immediately, but again nothing received so decided due to Xmas, and New Year we would give it until after Xmas to chase up again. Telephoned again on 14th January. Spoke to same staff member who promised again it would be refunded. Again nothing received. Phoned again on 8th Feb. Spoke to same staff member yet again although we had asked to speak with a manager. Yet again another promise to refund! Nothing received by 20th Feb so sent an email to person whose address was on PayPal acknowledgement giving them the chance to refund before asking PayPal to obtain a return payment ( which would charge the company fees) but again to date no response to email or refund. Would I use this company again NO. Would I recommend them to anyone NEVER, which is very sad. Its very easy to get an excellent review when all goes to plan but the proof of an excellent professional company is how they deal with a problem and sadly this lot let themselves down badly and even worse don't care.

February 26, 2021
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY AN ENGINE FROM THIS COMPANY

DO NOT BUY AN ENGINE FROM THIS COMPANY! THEY HAVE RIPPED ME OFF OVER £1000, LIED AND SAID ITS DONE 56,000 MILES BUT ITS DEF DONE DOUBLE THAT AND ITS BEEN IN GARAGE 4 TIMES SINCE FITTING. COSTING ME MORE. NOW HAD TO BUY A NEW CAR... CON MEN! 😡

February 26, 2021
Unprompted review
Rated 5 out of 5 stars

fully exceeds my expectations

Great contact with the client, the service fully exceeds my expectations. Good price and goods purchased in perfect condition. I hope that if I need something, it will be there. Good luck with your further activities.

February 6, 2021
Unprompted review

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