Vaux Spares Reviews 

465
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

Scammers, stay far away if you order its at your own risk. They will take payment for your order and when it inevitably takes long to arrive and you decide you want to cancel they will then say the... See more

Rated 1 out of 5 stars

THIEVIES They agreed to refund me for a part I ordered. I send the item tracked. Once they received the item the communication from them just stopped. I've had to go through the credit card company... See more

Rated 1 out of 5 stars

STRONGLY ADVICED EVERYONE NOT TO BUY FROM THEM & STAT AWAY! Very unprofessional and dishonest company. After taking payment they never provide me my Vauxhall side mirror, neither tracking ID nor a... See more

Rated 1 out of 5 stars

Awful customer service, not sure they're even a real business and not just a bunch of scammers. Waited and waited for a headlight for my car, no tracking info supplied despite repeated requests, then... See more


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1.4

Bad

TrustScore 1.5 out of 5

465 reviews

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No recent history of asking for reviews

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1.4

All reviews

(465)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

Great dealing with vaux spares

Great dealing with vaux spares I purchased a rear door for oa vauxhall movano it turned up on a pallet and well wrapped with locks and handles still on which saved me time and twas cheaper than rest on ebay I would definitely recommend them and use again thanks Pete w.

January 30, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, we received the part in a few days. Much cheaper than anywhere else. Will definitely contact again if I need anything else for my car.

January 29, 2021
Unprompted review
Rated 5 out of 5 stars

Splendid folks to deal with.

Have used these folks a few times over the years, and have always found them to be very helpful, fairly priced and quick delivery, even during the current situation.

January 25, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

I needed a replacement wheel following a pothole incident, Vaux spares had a very competitively priced wheel and tyre and it was shipped very quickly.

January 25, 2021
Unprompted review
Rated 1 out of 5 stars

AVOID

Totally unprofessional and untrustworthy. Purchased an engine on the 3rd December, after many promises, conversations, assurances and alleged failed deliveries, finally by the 20th January requested money back. Judging by reviews i've just read this also looks like it will be a battle.
Next stop Trading standards, followed by Small Claims Court if no refund received.

January 20, 2021
Unprompted review
Rated 1 out of 5 stars

We are a car dealership of over 20…

We are a car dealership of over 20 years and we have never come across such an unprofessional business. We ordered and engine in November and never recieved it. They promised a refund and lied saying they had done it which they hadn,t so we had to retrieve the money via Visa chargeback. They say they have the engine in but clearly don,t and take your money and don,t deliver the product. By the looks of their very bad feedback they are a business to stay away from and we will not be using them again.

January 15, 2021
Unprompted review
Rated 1 out of 5 stars

I purchased a gearbox for my astra on…

I purchased a gearbox for my astra on 12 December and from then I received just promises. I require refund for 2 weeks and they givme again promises, but nothing happened. I still waiting for my money to come back. Very rude people and no providing any information about situation. I will no recommended to buy from them.

January 14, 2021
Unprompted review
Rated 5 out of 5 stars

excellent parts & delivery

Bought a L/H door for my Renault trafic , cost new was going to be over £800 , got an excellent door from VAUX-SPARES for £225 delivered to my door , well packaged on a pallet. Can't be more delighted , would use them again no problem

January 8, 2021
Unprompted review
Rated 5 out of 5 stars

Vauxhall Vivaro Parts

Excellent service with good products.
Delivery service was also great for my Vauxhall replacement parts.
Will definitely use again!

January 4, 2021
Unprompted review
Rated 5 out of 5 stars

Great seller and affordable prices

Very fast delivery and dispatch time. Part came clean and exactly like photo. Delivery men were very helpful for helping carrying. A** Service. Thank you for a positive experience.

December 22, 2020
Unprompted review
Rated 5 out of 5 stars

car part purchase

I purchased a part from this company and it arrived the following day at a reasonable price and exactly as described so very happy.

December 20, 2020
Unprompted review
Rated 5 out of 5 stars

All round excellent experience

My part was reasonably priced, well packed and promptly dispatched. I'd order from Vaux Spares again in a pinch, though I hope I don't have to replace my wing mirror again any time soon!

December 19, 2020
Unprompted review
Rated 1 out of 5 stars

Unfortunately bad news For this company…

Unfortunately bad news For this company won’t use again poor Customer service !!!
Don’t be fooled by there kind friendliness on the phone as they soon become rude when issues take a turn for the worst.

Can’t inform me off who the shipping company are and part is not up too standard that was described And they are full off excuses.

Ordered a 118d bmw engine paid £1,600 which then once it turned up 2 weeks later than the date they said it would 🙄 it was a auto engine and was not a manual engine that I got promised So this came with more cost too convert it and once Done the engine had faulty injectors which made it run crap . So more expense.

Thankfully once all other issues was solved by my local garage it’s up and running now but a very stressful And Would not want anyone else making the same mistake useing this company and falling for there poor service.

Once they have your money they have no interest in contacting you too inform you about any delays or interested in any issues with faulty parts so please I’m not one too moan but I don’t want someone else going through the same bad experience.

December 16, 2020
Unprompted review

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