While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and freshness of the products, especially the fruits and vegetables, noting they last longer and taste better than supermarket alternatives. The delivery service is frequently highlighted as excellent, with many appreciating the punctuality and the friendly, helpful staff who make the experience pleasant. People are very satisfied with the overall service, finding it reliable and efficient. They also appreciate the ability to customize their orders and the wide variety of fresh produce available.

What people talk about most

Product

Consumers consistently express high satisfaction with the product quality. Many reviewers praise the... See more

Quality

Customers had positive experiences with quality. Reviewers consistently praise the high quality and freshness... See more

Delivery service

Users describe positive interactions with delivery service. Customers consistently praise the fast,... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the delivery drivers... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the great service, often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We joined just before Christmas and as a household of fussy eaters we have been so pleased with the quality and variety of fresh produce. The flavours are so strong and it’s lovely being able to buil... See more

Rated 5 out of 5 stars

Such a great service have been having fruit, veg, bread, meat and other items delivered weekly since Covid. Any issues no fuss quick to sort. Couldn’t recommend Vegboxfresh any higher. Such friendly d... See more

Rated 5 out of 5 stars

The quality and freshness of the produce is exceptional. The flavour is so much better than the supermarket stock. Its shelf life is a breath of fresh air, and still retains freshness and flavour. I... See more

Rated 5 out of 5 stars

Delivery when stated and the Potatoes have always been tasty and best quality. Never had any rot of any sort on all I've had. Would recommend to anyone anytime they might seem a little higher cost... See more


Company details

  1. Fruit and Vegetable Store

Written by the company

Seasonal family fruit, vegetable, meat and salad boxes delivered for free in Plymouth. Locally sourced seasonal fruit and veg to your door with next to no plastic packaging


Contact info

4.8

Excellent

TrustScore 5 out of 5

818 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We as a family have been using Veg Box…

We as a family have been using Veg Box since the pandemic.
Best thing we ever did.
The team are friendly and always ready to help out if we’ve forgotten anything.
The fruit and vegetables are always of excellent quality and fresh.
Wouldn’t go anywhere else,
Thankyou for everything.

June 26, 2025
Rated 1 out of 5 stars

Part order delivered.Rest 3 days later…

Part order delivered.Rest 3 days later but still missing product.Final delivery 2 extra days later.No apology.Plums wizzened and pears pitiful

April 25, 2025
VegBoxFresh logo

Reply from VegBoxFresh

Hi there, our sincere apologies for the mix-up with your latest order. Our team has made every effort to remedy the error, including the offer of a refund for the missing bananas (though in the end they were delivered). We thank you for being a customer for so many years and hope we can continue to deliver to you!

Rated 5 out of 5 stars

I have been a customer with VBF for the…

I have been a customer with VBF for the last 6yrs having a delivery every week. My veggies & fruit are always fresh along with my milk eggs and bread. Nothing is to much trouble when you phone Amy, Big thank you to the people who pack your order and the delivery guys who are always cheerful. 😊👍

April 24, 2025
Rated 5 out of 5 stars

Great service

Excellent product! everything's fresh and top-notch quality. Wonderful service. I'll definitely be a regular customer from now on

April 5, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent.
Very handy to be able to order and get delievered. Far better quality then supermarkets. The price is worth it !

December 26, 2024
Rated 5 out of 5 stars

Wonderful eggs!

We bought 30 eggs for our weekly breakfasts and they are the most glorious, fresh eggs with bright orange yolks! Fantastic service and so pleased to buy local and have produce from well looked after hens. We will be ordering on a weekly basis now

December 30, 2024
Rated 2 out of 5 stars

I had a pretty frustrating experience

I had a pretty frustrating experience. Placed my order hoping for a quick and easy delivery, but it was a mess. Then the website was down when I tried to track my order. I had to call, but guess what? They didn’t even know what was going on. No real apology either. Waste of time.

January 6, 2025
Unprompted review
VegBoxFresh logo

Reply from VegBoxFresh

Hi Nigel - can we check you have left this review for the correct company? We have no record of your name in our order history or a record of you contacting us? Would you email us at hello@vegboxfresh.co.uk

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look