I recently had a consultation at the Vein Centre about having my varicose veins removed, and I have to say I was really impressed with the whole experience. Everyone was incredibly friendly, welcom... See more
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Location
Switch location26 Berkeley Square, BS8 1HP Bristol, GB
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I was made to feel really at ease. The nurse who dealt with Me was second to none, chatty, funny and incredibly kind, and the doctor was honest, professional and kept me informed all the way along. I... See more
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Great experience.. all staff polite & professional & took every step to put me at ease. Procedure went extremely well & everything was fully explained. Very little discomfort & haven’t needed any pai... See more
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I have been very pleased with my treatment and aftercare at The Vein Centre. My Consultant Mark Bratby was excellent, he put me at ease and gave me all the information I needed to know about the p... See more
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Company details
Written by the company
VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers
Contact info
26 Berkeley Square, BS8 1HP, Bristol, United Kingdom
4.6
Excellent
61 reviews
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This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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“First-Class Consultation and Service”
I recently had a consultation at the Vein Centre about having my varicose veins removed, and I have to say I was really impressed with the whole experience.
Everyone was incredibly friendly, welcoming and professional, and everything was explained clearly without feeling rushed or pressured. I left feeling really reassured and confident about going ahead with the treatment.
And a special mention to the receptionist, who even made me a fresh double espresso while I was there — a lovely touch and very much appreciated! ☕️😂
Overall, a great experience so far, and I’m looking forward to getting the treatment done. I would definitely recommend the Vein Centre to anyone considering treatment for varicose veins.
September 15, 2026
Reply from VeinCentre - Bristol
Hi Joe,
Thank you for such a lovely review. It’s great to hear that you felt welcomed and reassured throughout your consultation, and we’re glad the team gave you the confidence to move forward with your treatment.
Best wishes,
Dilly
Good medic , the rest needs quite some upgrade
I found the specialist was good and the 2 nurses were excellent but the front of house ( receptionist ) , lack of WiFi, expectation that it’s OK to be more than half an hour late because it’s the afternoon (!) with the knock on problem of car parking running out and not being able to update it because there’s no WiFi. It left me feeling like the NHS would have compared well against it, but just in the admin side honestly
September 15, 2026
Reply from VeinCentre - Bristol
Hi Katie,
Thank you for taking the time to share your feedback. We’re really pleased to hear that you were happy with the Consultant and nurses but we’re sorry that the administrative side of your experience fell short.
We appreciate you highlighting this, as this is not the service or experience we aim to provide for our patients. We’d really welcome the opportunity to understand more about your experience and discuss this with you further. A member of our team will be in touch shortly.
Kind regards,
Dilly
Very nice surroundings pleasant staff…
Very nice surroundings pleasant staff Very professional
September 10, 2026
Reply from VeinCentre - Bristol
Hi Yvonne,
Thank you for your kind words. We’re pleased you enjoyed the surroundings and found the team pleasant and professional.
Best wishes,
Dilly
Amazing patient care
Amazing patient care from surgeon and nurse. Made me feel so comfortable and safe
November 7, 2025
Reply from VeinCentre - Bristol
Hi Georgia,
Thank you for your lovely feedback. It’s great to hear the Consultant and nurse made you feel so well supported and gave you the confidence to feel safe throughout your treatment.
We really appreciate you taking the time to share your experience.
Best wishes,
Dilly
Very clean and professional but didn't work
Very Clean facilities and most of the staff were really friendly and accommodating but the treatment didn't work. Had 3 treatments (microscelerotherapy) and still have all my thread veins. Very disappointing after spending so much money. Was told it might work on the first attempt but could take 2-3, but actually 3 hasn't worked. ☹️
March 10, 2026
Unprompted review
Reply from VeinCentre - Bristol
Hi there,
Thank you for taking the time to share your feedback. We’re glad you were pleased with our facilities and found our team friendly. We’re very sorry, however, to hear that you’ve been disappointed with the results of your thread vein treatment.
The response to thread vein treatment can vary between individuals, and sometimes several sessions may be needed to achieve the desired result. We appreciate how disappointing this must be, particularly after completing three treatments.
We’d really like the opportunity to understand more about your experience and review your treatment journey. Please could you contact our team on 01782 753960 so we can discuss this with you and see how we can help.
Kind regards,
Dilly
I was made to feel really at ease
I was made to feel really at ease. The nurse who dealt with Me was second to none, chatty, funny and incredibly kind, and the doctor was honest, professional and kept me informed all the way along. I can’t fault the care I was provided but I have only just had the procedure done so can’t comment on results!
August 8, 2026
Unprompted review
Reply from VeinCentre - Bristol
Hi there,
Thank you for sharing your experience. It’s lovely to hear the nursing and clinical teams made you feel so well supported and kept you informed throughout your treatment.
Although it’s still early days, we hope you continue to feel positive as your results develop over the coming weeks. Thank you for your kind words about the team.
Best wishes,
Dilly
A great team and first class treatment…
A great team and first class treatment from start to finish. Thanks to Dr William, Sharon and Maxine for looking after me. The results after treatment were great and I'm a very happy customer.
Lee Norman (patient)
August 7, 2026
Unprompted review
Reply from VeinCentre - Bristol
Hi Lee,
Thank you for your fantastic review. It’s wonderful to hear you received first-class treatment from start to finish and that the team made such a positive impression.
We’re so pleased you’re happy with your results and will be sure to pass your kind words on to the team.
Best wishes,
Dilly
Reply from VeinCentre - Bristol
Hi Emma,
Thank you for visiting us at VeinCentre Bristol. We’re delighted to hear that you’re so pleased with the results of your treatment.
Best wishes,
Sarah
Professional service
My Consultant was very professional, fully explaining what he was looking for, what he found from the scanning and treatment options.
July 14, 2026
Reply from VeinCentre - Bristol
Hi Julie,
Thank you for your kind review. We’re pleased to hear your consultant explained everything clearly and helped you understand your scan results and treatment options.
Best wishes,
Dilly
The fact that everything was explained…
The fact that everything was explained in Layman's terms
June 26, 2026
Reply from VeinCentre - Bristol
Hi Wayne,
Thank you for your feedback. We’re delighted to hear everything was explained clearly and in a way that was easy to understand.
Best wishes,
Dilly
Great Service
Very friendly staff. they answered all my questions and helped me understand the process better.
Im looking forward to my next treatment
May 30, 2026
Reply from VeinCentre - Bristol
Hi Alex,
Thank you for your kind review. We’re so pleased to hear the team were friendly and helped you feel informed and confident about your treatment.
We look forward to welcoming you back for your next appointment.
Best wishes,
Dilly
Reply from VeinCentre - Bristol
Hi Simon,
Thank you for your review. We’re pleased to hear everything went well from start to finish.
Best wishes,
Dilly
Reply from VeinCentre - Bristol
Hi Kim,
Thank you for your feedback. We’re pleased to hear you found the service efficient and helpful, and that the team supported you well throughout your visit.
Best wishes,
Dilly
My consultation was very informative.
My consultant explained everything very well, some of the information was really surprising. I have decided to go ahead and have booked the procedure which should take an hour, with after care as needed. It's a real benefit knowing the cost too. I may not have proceeded if that wasn't the case.
May 12, 2026
Reply from VeinCentre - Bristol
Hi Bridget,
Thank you for your thoughtful review. We’re so pleased you found your consultation informative and that everything was clearly explained, including the treatment plan and costs. It’s great to hear you felt confident to go ahead.
Best wishes,
Dilly
Friendly welcome
Friendly welcome, made to feel comfortable, everything well explained. Highly personable manner of all staff.
May 16, 2026
Reply from VeinCentre - Bristol
Hi there,
Thank you for your kind words. We’re so pleased you felt welcomed and comfortable, and that the team’s friendly and personable approach made your visit a positive one.
Best wishes,
Dilly
Great staff / good results so far!
Staff were really nice. I was nervous during tmt and they were very understanding and helpful. Seeing good results following the laser + foam injections but still a bit early to tell as my last injections were just over a month ago but the varicose veins have gone! Just got some skin staining on both legs which is slowly fading over time. So happy I got the treatment done.
March 10, 2026
Reply from VeinCentre - Bristol
Hi there,
Thank you for your lovely feedback. We’re so pleased to hear the team helped you feel supported during your treatment and that you’re already seeing such positive results. It’s great to know you’re happy you went ahead, and that things are progressing well as your legs continue to settle.
Best wishes,
Dilly
Everything was explained clearly and I…
Everything was explained clearly and I left feeling reassured
March 7, 2026
Reply from VeinCentre - Bristol
Hi Karen,
Thank you for your kind review. We’re pleased to hear everything was clearly explained and that you left your appointment feeling reassured.
Best wishes,
Dilly
Reply from VeinCentre - Bristol
Hi there,
Thank you for the fantastic rating. We’re so pleased you had such a positive experience with us.
Best wishes,
Dilly
All my treatment was thoroughly…
All my treatment was thoroughly explained and professionally carried out. It was a good experience all round
January 7, 2026
Reply from VeinCentre - Bristol
Hi Jane,
Thank you for your feedback. We’re pleased your treatment was thoroughly explained and carried out professionally, and that you had a positive experience overall.
Best wishes,
Dilly
Reply from VeinCentre - Bristol
Hi Lisa,
Thank you for your kind words. We’re so pleased you found the service informative, thorough and caring - that’s exactly the experience we aim to provide for every patient.
Best wishes,
Dilly
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