VeinCentre - BristolReviews 

52
TrustScore 4.5 out of 5

4.7

26 Berkeley Square, BS8 1HP Bristol, GB


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Rated 5 out of 5 stars

Great experience.. all staff polite & professional & took every step to put me at ease. Procedure went extremely well & everything was fully explained. Very little discomfort & haven’t needed any pai... See more

Company replied

Rated 5 out of 5 stars

My consultant explained everything very well, some of the information was really surprising. I have decided to go ahead and have booked the procedure which should take an hour, with after care as nee... See more

Company replied

Rated 5 out of 5 stars

Staff were really nice. I was nervous during tmt and they were very understanding and helpful. Seeing good results following the laser + foam injections but still a bit early to tell as my last inject... See more

Company replied

Rated 5 out of 5 stars

I have been very pleased with my treatment and aftercare at The Vein Centre. My Consultant Mark Bratby was excellent, he put me at ease and gave me all the information I needed to know about the p... See more

Company replied


Company details

  1. Medical Center

Written by the company

VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers


Contact info

  • 26 Berkeley Square, BS8 1HP, Bristol, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

52 reviews

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4.7

All reviews

(52)

990 reviews in the last 12 months

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Rated 4 out of 5 stars

Vanity in a different Veinas with a time table to adhere to

Was with a time table to adhere to, so was a bit apprehensive on finding the venue, in Bristol.The venue..tucked away in a lower ground floor/ is approached down stairs..( with personal leg problems does seem rather odd to have this ?)ground level would have been good../ no tumble down those steps/ H/ Safety etc..something a friend remarked about..my observation too.The personal that attended to my appointment were competent, explaining their findings,and advised what could be done towards my condition. If needed.
I.my friends, seem to think the price is somewhat quite high.in related to treatment that is being offered..Maybe some people would have a different point of veiw...?.

February 21, 2025
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Reply from VeinCentre - Bristol

Hi Keith,
Thank you for sharing your experience with us. We appreciate your feedback on the clinic location and understand that accessibility is an important consideration. At Veincentre, we strive to make treatment as accessible as possible, with transparent pricing and no hidden costs, so patients know exactly what to expect. We value your thoughts and will take your comments into account as we continue to improve. If you have any further questions, we’re always happy to help.
Wishing you all the best,
Katie

Rated 5 out of 5 stars

Professional staff in all departments…

Professional staff in all departments gave me confidence that I was doing the right thing

July 1, 2024
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Reply from VeinCentre - Bristol

Hi Christine

Thank you for your kind words! We’re so pleased to hear that our professional team helped you to feel confident with us. Providing reassurance and support is our top priority, and we’re delighted that you felt in good hands!

Best wishes,
Katie

Rated 5 out of 5 stars

Transformation in the look and feel of my veins.

After living with varicose veins for around 12 years I had often debated whether to go ahead with treatment. I felt ashamed that my condition was considered “cosmetic” and I didn’t feel I could justify the expense. However, I also started experiencing pain and discomfort more regularly, and last year had developed thrombophlebitis which involved a hospital visit, which promoted me looking into this further.

Veincentre has a very informative website which encouraged me to make an enquiry and I was contacted the following day. From booking in a consultation to having my treatment was very straight forward.

I felt the consultation gave me more understanding of my issues and what was causing the problem. I felt seen and heard and felt reassured that they could help me.

I had my procedure a a month later. Although it was quite uncomfortable it was manageable. They helped me feel at ease and talked me through everything so I knew what was happening and felt reassured.

Recovery was gradual, I would say it was about a week before I felt confident to get back into my usual activities, like dog walking, but I went back to work and driving the following day. Veincentre called me the following day checking everything was going ok and couldn’t be more helpful. I really appreciated knowing I had someone to call for advice if needed.

I did have bruising which faded over a week or so and the veins were a bit lumpy and tender whilst they were healing.

After a couple of weeks I could see an instant difference in the appearance of my veins. My legs looked smoother and the bulging veins were hardly noticeable anymore.

This has changed everything for me, in how I feel about myself and the clothes I choose to wear. I am looking forward to not having tired restless legs or fearful of having a reoccurring thrombophlebitis.

I have just had my check up appointment and had some foam injected to treat the remaining veins to get the desired finish. This procedure was almost painless. I’m just waiting to see the results in a couple of weeks when things have settled again.

This works! I would very much recommend Veincentre.

October 7, 2024
Unprompted review
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Reply from VeinCentre - Bristol

Hi Hayley,

Thank you for sharing your journey with us! We are so pleased we could make you feel comfortable and at ease from the start. Our main priority is you, so we are thrilled that you are happy with your transformation.

We'd love to help your friends too! At Veincentre, we believe our happy patients are our best advocates, so if you know someone who may benefit from treatment with us, both you and the person you refer will be rewarded! You can find out more here: https://www.veincentre.com/refer-a-friend/

Wishing you the best,
Katie

Rated 5 out of 5 stars

Great experience.

Great experience.. all staff polite & professional & took every step to put me at ease. Procedure went extremely well & everything was fully explained. Very little discomfort & haven’t needed any pain relief since the first evening.
I would absolutely recommend Marcus Brooks & a big thank you also to Natasha. The best decision I have ever made.

November 18, 2024
Unprompted review
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Reply from VeinCentre - Bristol

Hi Janet,

Thank you so much for sharing your experience with us. We are thrilled to hear that you had such a positive journey with us from the start. It is so heart-warming to know how much the treatment has helped you and that you have achieved such amazing results.

Wishing you the best,
Katie

Rated 4 out of 5 stars

Professional

Professional
Punctual
Responsive
Reasonable priced

October 25, 2024
Unprompted review
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Reply from VeinCentre - Bristol

Hi Paul,

Thank you for your review! We are so happy to hear your feedback. We aim to provide an experience which is as simple and easy as possible. We loved seeing you.

Best wishes,
Katie

Rated 5 out of 5 stars

Excellent experience

Excellent experience from the moment I was greeted by the receptionist, then accompanied by the nurse to see the Consultant Mr Neary.
Procedure fully explained with kindness and patience.

October 17, 2024
Unprompted review
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Reply from VeinCentre - Bristol

Hi Louise,

We are so happy to hear that you had a positive journey with us from the start. We are so glad we could help you. We love reading reviews like yours, so thank you.

Best wishes,
Katie

Rated 5 out of 5 stars

From start to finish I was made very…

From start to finish I was made very comfortable about the treatment,and it was carried out with extreme professional care,also the staff were very helpful and caring,and all the after care was explained to me in great detail

October 18, 2024
Unprompted review
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Reply from VeinCentre - Bristol

Hi Stephen,

We are so pleased to hear you had such a positive journey with us from the beginning. We pride ourselves on our caring and friendly team, so we are so happy to hear your positive feedback! We lvoe reading reviews like yours, so thank you.

Best wishes,
Katie

Rated 1 out of 5 stars

Beware

Please research other treatment centres before booking an appointment with veincentre. Whilst the report they provide regards your treatment in their eyes is factual it is not the full truth.watch for hidden extras.
This is a business and in my experience has no duty of care or customer welfare. Their motto is to get you to sign on the dotted line as quickly as possible. It is all about money, BEWARE.
If you do book an appointment take a chaperone to witness all conversations.

September 23, 2024
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Reply from VeinCentre - Bristol

Hi Caroline,

We are truly sorry to read your comments. We are proud to provide the highest standards of care, and we are therefore disappointed you feel otherwise. We would really appreciate the chance to discuss your concerns further. Please don’t hesitate to contact us on 01782 753960 and a member of our Management Team will be happy to discuss the matter personally with you. We genuinely value your input and would welcome the opportunity to make things right.

Best wishes,
Georgina

Rated 5 out of 5 stars

Would recommend

I have recently been to the Veincentre Bristol for Microsclerotherapy for thread vein treatment. Marcus Brooks performed the treatment and both Marcus and Natasha made the experience a comfortable one. This is not the first time I have been to the Bristol clinic. 5 Years previously, Marcus treated one of my legs for varicose veins with both EVLA and Foam Sclerotherapy, the results of which I remain very happy with. Would recommend both Marcus and the Veincentre Bristol for vein treatment.

September 23, 2024
Unprompted review
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Reply from VeinCentre - Bristol

Hi Paul,

We are so happy to hear that you've had a positive experience with our Bristol team! We are thrilled to read about how you felt supported by our team. Reading comments like this is so heart-warming to know that we have helped you so much.

Best wishes,
Katie

Rated 5 out of 5 stars

Friendly professional doctor and staff

Friendly professional doctor and staff. Good experience overall and very informative as to next steps.

September 12, 2024
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Reply from VeinCentre - Bristol

Hi Mischa,

We are so happy to hear that you’ve had a positive experience with our team! Thank you for taking the time to leave us a review. If you have any other questions, please don’t hesitate to ask.

Best wishes,
Katie

Rated 5 out of 5 stars

I was made to feel very comfortable and…

I was made to feel very comfortable and the docter and nurses made it all very nice and my leg is doing very well I would recommend them to my friends

September 23, 2024
Unprompted review
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Reply from VeinCentre - Bristol

Hi Shirley,

We’re so pleased that you felt informed and confident throughout your time with us. It’s wonderful to hear your journey went so well.

Spread the word and get rewarded! Refer a friend to Veincentre and earn a high street voucher, while they enjoy 50% off their consultation. It’s a simple way to help a friend and treat yourself. Learn more here: https://www.veincentre.com/refer-a-friend/

Best wishes,
Georgina

Rated 5 out of 5 stars

Varicose vein consultation

Efficient, informative, put at ease, good communication, good explanation of treatment options, courteous, respectful.

September 6, 2024
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Reply from VeinCentre - Bristol

Hi Judy,

Thank you for your lovely review! So glad to see you felt informed and at ease throughout your journey with us. We loved seeing you and making you feel welcomed.

Wishing you the best,
Georgina

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